Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 2722 Grand Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; some employees are praised for being friendly and attentive, while others are criticized for rudeness and poor communication.
Order Accuracy
Many customers reported issues with incorrect orders, including missing ingredients and wrong items, leading to frustration.
Food Quality
Several reviews mention inconsistent food quality, with complaints about old or poorly prepared ingredients, particularly meat and vegetables.
Cleanliness and Atmosphere
The location is generally noted for being clean, but some customers mentioned uncomfortable temperatures inside the store.
Staffing Issues
Customers frequently noted that the location is understaffed, leading to long wait times and poor service during busy hours.
JG
Jasmin Garner
Feb 6, 2026
3.0
What's the point of ordering online if the workers are just going to ignore it and take care of everyone else?
I placed an online order, came in and waited because it wasn't ready yet. 2 other people came in who placed online orders and you're still waiting. Finally get up to check to see what the hold up is and the lady is saying there's 2 others ahead of you. How?! I had placed my order 30 minutes ago and somehow I'm still waiting. It's ridiculous.
HH
heelydrifter
Jan 13, 2026
5.0
a lady named Mirka is the sweetest subway employee i have ever come across, I would highly recommend her service. I can guarantee you that she will brighten your day!
RW
Rese Wilson
Jan 13, 2026
1.0
Unfortunately I have to give at least 1 star, BTW google you should fix that. When you hire remedial help the outcome will ultimately be the same. I had to repeat my order several times. They seemed more interested in talking about ppl then serving them. A wasted trip!
FA
Fernando Armenta
Jan 10, 2026
5.0
The service was amazing, they were very kind and attentive and the food was very good.
What are the operating hours of Subway at 2722 Grand Parkway in Katy, TX?
Subway at 2722 Grand Parkway, Katy, TX is open Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does Subway at Grand Morton Town Center SEC offer delivery and pickup options?
Yes, Subway offers both in-store pickup and delivery services for your convenience.
Can I dine inside the Subway restaurant located in Katy, TX?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Does Subway provide catering services at the Katy, TX location?
Yes, Subway in Katy offers catering services to accommodate your events and gatherings.
What types of meals are served at Subway in the Grand Morton Town Center?
This Subway location serves breakfast, lunch, and dinner, offering a variety of sandwiches, wraps, salads, and more.
Where is the Subway restaurant located in Katy, TX?
Subway is located at 2722 Grand Parkway, Suite 140, in the Grand Morton Town Center SEC in Katy, TX 77449.
Are there any dessert options near Subway at Grand Morton Town Center SEC?
Yes, Sub Zero Nitrogen Ice Cream, located nearby, offers a variety of frozen desserts. After enjoying your Subway meal, you can visit for a sweet treat.
What nearby services can I access when visiting Subway at Grand Morton Town Center?
Nearby, you can find services like Today's Vision Grand Morton for eyewear and eye care, Greater Houston Pediatric Dentistry, and the AT&T Store for mobile phone needs, making it convenient to handle multiple errands during your trip.
Are there pet-related services close to Subway at Katy's Grand Morton Town Center?
Yes, pet owners can visit nearby places like Petco and THRIVE Affordable Vet Care for pet supplies and veterinary care.
Can I order Subway's menu online for pickup or delivery?
Yes, you can easily order Subway's menu online or through their app for quick pickup or delivery services at this location.
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