Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 21020 Highland Knolls brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
208 reviews
5 stars
102
4 stars
26
3 stars
19
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with stale or old bread, while others praised the freshness of the ingredients.
Customer Service
Mixed reviews on service; some employees received high praise for their friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.
Order Accuracy
Numerous complaints about incorrect orders, especially with online purchases, indicating a lack of attention to detail.
Cleanliness
Some customers noted cleanliness issues, including dirty restrooms and unsanitary conditions.
Staffing Issues
Frequent mentions of understaffing during peak hours leading to long wait times and poor service.
- JSJason StofelNov 3, 20251.0Extremely rude guy with glasses on thought it was funny when we came in after calling about sub deal for today!
- MCMaria Ysabel Ragone ContrerasOct 25, 20251.0I made a purchase of several sandwiches and unfortunately no bread was fresh, I'm sure they were more than two days old, they are hard, dry and taste bad. Definitely very bad quality of the food.
- BSBruce ShafferOct 1, 20255.0This location in Katy, Texas looked great and the sandwiches, chips and drinks were great too.
- JAJoaquin ArellanoSep 27, 20252.0The man with the glasses is allways so nice, but why the hell is he is all ways left alone. I see 4 online orders, and two people waiting. Do the managers/owners believe paying an extra person will cost them more! This man is struggling and he’s is nice to everyone. Do better. The usps lady walked away as I was writing this. And he has to complete the all my orders while leaving the the other lady standing there. What the hell management. If it wasn’t for me, knowing how nice this guy was, I would cancel my Order never come back and go to a different spot.
- DDD_MSep 27, 20251.0I said and.... as in two. 6 inch and a 12.. Not a single sandwich. No idea why you got so mad. Not sure why that was confusing or why you spoke to me like you wanted to fight. I would have been happy to explain what I said better if not for the attitude. Who knows. Maybe I did say it weird vs what I thought I said. (It wasnt even the right bread... on top of that mess) Id seriously reccomending someone pull the tapes if you are recording and watch whatever that was... You cant hear him but my dash cam that stats running for a bit before it shuts down caught the body language of whoever that was behind the counter today. Went to another store. No issues with the order and no lunatics.
Frequently Asked Questions About Subway
What types of services does the Katy Subway Restaurant offer for ordering food?
The Katy Subway Restaurant offers in-store pickup, curbside pickup, and delivery services for convenient food ordering.
What are the opening hours for Subway at 21020 Highland Knolls in Katy, TX?
Subway at 21020 Highland Knolls in Katy, TX is open every day from 9:00 AM to 10:00 PM.
Does the Subway location in Katy serve breakfast, lunch, and dinner?
Yes, this Subway location serves breakfast, lunch, and dinner meals.
Can I dine in at the Subway restaurant in Katy on Highland Knolls?
Yes, the Subway restaurant offers dine-in services in addition to takeout and delivery.
Does the Subway restaurant at 21020 Highland Knolls provide catering services?
Yes, the restaurant provides catering services to meet your group dining needs.
Where exactly is the Subway restaurant located in Katy, TX?
It is located at 21020 Highland Knolls, Suite 8, Harris area, Katy, TX 77494, USA.
Where can I find the menu and order online for Subway at this location?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/48524-0/menu
What nearby fitness facilities can I visit around the Subway at 21020 Highland Knolls?
You can visit F45 Training Kelliwood, a gym located near the Subway restaurant, ideal for a workout before or after your meal.
Are there any wellness centers near Subway at Highland Knolls where I can relax?
Yes, nearby you have Body Health and Zen Garden Healing Center offering services like massage, acupuncture, and reflexology to help you relax.
What nearby spots offer beauty and spa services close to the Subway restaurant?
You can find beauty services at places like Hair by Mina, Anna's Beautiful Nails, Hair Day By Nadia, and Lash & Brow Atelier near the Subway restaurant.