Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 21020 Highland Knolls brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
214 reviews
5 stars
107
4 stars
26
3 stars
19
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness, lack of greeting, and long wait times, especially during peak hours.
Food Freshness
Multiple reviews indicated issues with food freshness, including stale bread and missing ingredients.
Staff Performance
While some employees received praise for their excellent service, others were criticized for unprofessional behavior and lack of training.
Inventory Management
The location often ran out of key menu items, leading to customer frustration and dissatisfaction.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and overall store conditions.
- VVVodeJan 2, 20265.0awesome service
- BVBryant ValdezJan 2, 20265.0Bryan and Susan are really good employees
- RFRonald FrancoJan 1, 20265.0Aseel care about her customers. Thank you 🤩🤩
- JJJohnDec 28, 20252.0Very disappointing experience. This location has been out of flatbread for two months and was also out of American cheese. On top of that, the women’s bathroom was out of order. We placed an advance order, the app showed the order as almost done, but when we arrived the employee had just started making the sandwiches. Between missing menu items, broken facilities, and inaccurate order timing, this visit was frustrating and poorly managed.
- JCjef croasdaleDec 16, 20255.0Those two girls did an excellent job, they deserve races.
Frequently Asked Questions About Subway
What types of services does the Katy Subway Restaurant offer for ordering food?
The Katy Subway Restaurant offers in-store pickup, curbside pickup, and delivery services for convenient food ordering.
What are the opening hours for Subway at 21020 Highland Knolls in Katy, TX?
Subway at 21020 Highland Knolls in Katy, TX is open every day from 9:00 AM to 10:00 PM.
Does the Subway location in Katy serve breakfast, lunch, and dinner?
Yes, this Subway location serves breakfast, lunch, and dinner meals.
Can I dine in at the Subway restaurant in Katy on Highland Knolls?
Yes, the Subway restaurant offers dine-in services in addition to takeout and delivery.
Does the Subway restaurant at 21020 Highland Knolls provide catering services?
Yes, the restaurant provides catering services to meet your group dining needs.
Where exactly is the Subway restaurant located in Katy, TX?
It is located at 21020 Highland Knolls, Suite 8, Harris area, Katy, TX 77494, USA.
Where can I find the menu and order online for Subway at this location?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/48524-0/menu
What nearby fitness facilities can I visit around the Subway at 21020 Highland Knolls?
You can visit F45 Training Kelliwood, a gym located near the Subway restaurant, ideal for a workout before or after your meal.
Are there any wellness centers near Subway at Highland Knolls where I can relax?
Yes, nearby you have Body Health and Zen Garden Healing Center offering services like massage, acupuncture, and reflexology to help you relax.
What nearby spots offer beauty and spa services close to the Subway restaurant?
You can find beauty services at places like Hair by Mina, Anna's Beautiful Nails, Hair Day By Nadia, and Lash & Brow Atelier near the Subway restaurant.