Brand Certified
Subway
3.6(222 reviews)
Certified by Subway • Feb 22, 2026
Business Details
21020 Highland Knolls, Katy, TX
77494, United States
Certified by Subway • Feb 22, 2026
(281) 579-3200
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 21020 Highland Knolls brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.6
222 reviews
5 stars
115
4 stars
26
3 stars
19
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising specific employees while others highlighted rude behavior and long wait times.
Food Availability
Many reviews mentioned frequent shortages of menu items, leading to disappointment among customers.
Cleanliness Issues
Several customers noted cleanliness problems, including dirty restrooms and unkempt dining areas.
Order Accuracy
Numerous complaints were made about incorrect orders, particularly with online purchases, indicating a lack of attention to detail.
Employee Behavior
Feedback indicated inconsistent employee attitudes, with some staff being friendly and helpful while others were described as rude or unprofessional.
- JOJasmine De La OFeb 9, 20265.0I loved how the staff treated me and my brother. Very sweet. Food looked good.
- BBBrandonFeb 9, 20265.0Best subway in this area
- MHMary HillFeb 6, 20265.0Fast order prep from my online order.. Super friendly staff. Bryan is awesome. He makes a great sandwhich!!!
- MPMilton PattersonJan 30, 20265.0Great spot
- DMdank Memes god I am the god of the MemesJan 19, 20265.0No flat bread
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Certified February 22, 2026Yext Knowledge Graph
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