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Subway

3.3
(299 reviews)

Business Details

1945 North Mason Road, Katy, TX
77449, United States
(281) 712-8162
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Katy Subway® Restaurant at 1945 North Mason Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1945 North Mason Road, Katy, TX
77449, United States

Hours

Reviews

3.3
299 reviews
5 stars
120
4 stars
44
3 stars
28
2 stars
9
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including slow response times, rude staff, and communication barriers due to language issues.

Food Quality

Customers frequently reported unsatisfactory food quality, including stale bread, expired drinks, and insufficient portions.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty environments and unwashed hands by staff.

Operational Issues

Customers experienced issues with the store's operational hours, including early closures and unavailability of menu items.
  • JC
    JAYLA CYMONE
    Dec 13, 2025
    1.0
    Walked in and there was only 1 worker and she was eating. She made us wait and then when she came and tried to make our food without washing her hands. The ham looks older than me and the lettuce was brown !
  • AN
    Alessandro Neira
    Dec 10, 2025
    1.0
    Food was good just stop hiring people who don’t speak a lick of English
  • CC
    Cory Conrad
    Nov 3, 2025
    1.0
    Will never go back! First she couldn't understand me didn't speak English, the meat looked like it had been sitting for a week couldn't cut the sandwich and didn't even wrap it just threw it in a bag. Terrible service terrible food!
  • JR
    Jessica R
    Oct 14, 2025
    1.0
    Should’ve seen the other warnings. Unsanitary and I have no clue what is in their lemonade and can only imagine the upkeep of the rest of the store.
  • SS
    S Salazar
    Sep 25, 2025
    4.0
    So I stopped coming to this location because the people that worked here were incredibly messy and mean. Today I gave it another tried cause it was the closest store and I was glad I did; I had an amazing sandwich and both girls Indira and Dayana were super sweet and helpful and FAST. I enjoyed my lunch.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 1945 North Mason Road, Katy?

Subway at 1945 North Mason Road, Katy is open daily from 8:00 AM to 9:00 PM.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services for events and group orders.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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