Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 1945 North Mason Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
298 reviews
5 stars
120
4 stars
44
3 stars
28
2 stars
9
1 star
97
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions and a dirty store environment.
Customer Service
Service was frequently described as slow, rude, and unhelpful, with language barriers affecting communication.
Food Quality
Customers experienced issues with food freshness, incorrect orders, and inadequate portion sizes.
Operational Issues
Frequent complaints about broken drink machines, lack of stock, and early closing times.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including being on their phones and ignoring customers.
- CCCory ConradNov 3, 20251.0Will never go back! First she couldn't understand me didn't speak English, the meat looked like it had been sitting for a week couldn't cut the sandwich and didn't even wrap it just threw it in a bag. Terrible service terrible food!
- JRJessica ROct 14, 20251.0Should’ve seen the other warnings. Unsanitary and I have no clue what is in their lemonade and can only imagine the upkeep of the rest of the store.
- SSS SalazarSep 25, 20254.0So I stopped coming to this location because the people that worked here were incredibly messy and mean. Today I gave it another tried cause it was the closest store and I was glad I did; I had an amazing sandwich and both girls Indira and Dayana were super sweet and helpful and FAST. I enjoyed my lunch.
- NMNatalie MoraSep 15, 20251.0I’ve been here several time on my break and it’s not as pleasant as i would like it to be. Fountain drinks never works. They don’t Accept subway Coupons. The employee asked if i would like my sandwich toasted i said yes, she puts my sandwich in the toaster and left it in there for a few seconds and cancelled it Absolutely Not . I really don’t want to leave a review but it just keeps happening. The line was long and it just took forever while the other employee is just on her Phone in the back.
- AMAngelica MuroSep 3, 20251.0I came here for the first time a few months ago during my lunch break at work. At that time when I walked in, it looked very rundown, but I didn’t let that really good to me since I ordered online to go. One thing I noticed once I left and got back to work is that my drink had expired about three months prior, my drink wasn’t even flat. There was nothing wrong with it so I finished it. No big deal. But I did remember telling myself that I probably would never come there again. Fast-forward to today, I remembered exactly why I told myself that. The place still looks horrible. They had absolutely no mountain drinks in stock because the machine wasn’t even running. The ones that were in the refrigerator, were sucked in from having no gas or once again EXPIRED!!! This time the sandwich not good at all, pickles tasted disgusting like they were going bad. Needless to say, I did not have lunch today because it went in the trash. Never coming here again!! Waste of time and money!!
Frequently Asked Questions About Subway
What are the operating hours of the Subway at 1945 North Mason Road, Katy?
Subway at 1945 North Mason Road, Katy is open daily from 8:00 AM to 9:00 PM.
Does this Subway location offer catering services?
Yes, this Subway location offers catering services for events and group orders.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner meals daily.
What pickup and delivery options does this Subway provide?
Customers can use in-store pickup, curbside pickup, and delivery services to enjoy their favorite Subway meals.
Can customers dine in at this Subway location?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Where exactly is this Subway located within Katy, Texas?
It is located at 1945 North Mason Road, Suite 102, in the Mason Road Shopping Plaza in Katy, TX 77449.
Is there another Subway near this location?
Yes, there is another Subway nearby, offering convenient additional options for sandwiches in the area.
What beauty and spa services are available near the Subway on Mason Road?
Grand Lux Salon and Beauty Supply, Asuka Spa, Famous Fades, Secrets Salon, B & B's Nails, and LUXX Nails offer a range of beauty and spa services close to the Subway location.
Are there any other restaurants or fast food options near this Subway?
Nearby dining options include another Subway, Pho ChopstiX Vietnamese restaurant, Sonic Drive-In, and Joy Love Burgers for various tastes.
What services might I find near Subway that could be useful during my visit?
Nearby services include a gas station (Shell), insurance agencies like Allstate and Garzor Insurance, home cleaning by Two Maids & A Mop of Katy, and pet services such as Williamsburg Animal Clinic and Texas Rat Masters.