Subway

3.4
155 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Katy Subway® Restaurant at 1526 S Grand Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1526 S Grand Pkwy, Katy, TX
77494, United States

Hours

Reviews

3.4
155 reviews
5 stars
71
4 stars
20
3 stars
6
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and tasty sandwiches, others complained about stale bread and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, a significant number experienced unfriendly interactions, leading to a negative overall impression.

Order Accuracy

Numerous complaints were made regarding incorrect orders and issues with online order fulfillment.
  • FH
    Fan Here
    6 days ago
    5.0
    Margarita does a great job when making sandwiches!
  • JM
    Jamila McDaniel
    Nov 16, 2025
    5.0
    This location is extremely clean and friendly. Staff are great and well trained.
  • AT
    anna taylor
    Nov 6, 2025
    5.0
    The ladies were so nice and fast.
  • VG
    Vanessa Guerrero
    Nov 3, 2025
    1.0
    I ordered a salad,l. When I notice that the protein was not chopped up I simply requested and they said that is not an option. The ladies at the front got very quiet when I pointed out the their advertisement that they weren't following lol. I don't mean to complain about something simple but it was just a simple request that I had asked and got denied after. I did ask them if they can still kindly chop up the protein and without a doubt the lady took it l, and stabbed it with her knife the same knife that I don't know what she was using for- Unfortunately it did gross me out when I saw her pick up a dirty knife and stab my salad and give it back to me. This was just shockingly not okay. I think what was more upsetting is that I simply asked why. They didn't want to talk to me anymore so they just turned their backs, 0/0
  • NC
    Nick Conner
    Oct 30, 2025
    5.0
    Both Ladies are friendly and professional

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1526 S Grand Pkwy?

This Subway location is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Where is Subway located in Katy, TX?

Subway is located at 1526 S Grand Pkwy, Grand Parkway Crossing in Katy, TX 77494.