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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Katy, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1849 Fry Road for the ultimate SONIC experience!
Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some enjoying the offerings while others reported unsatisfactory or stale items.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that it was too high for the quality received.
Positive Experiences
Despite the negatives, there were numerous positive comments about fast service and enjoyable food, particularly during busy hours.
DB
David Bumer
Feb 12, 2026
4.0
What makes Sonic is the large variety of drinks, treats and specials!
AB
A B
Jan 27, 2026
5.0
Whoever that guy was working by himself on
1/ 25/26 after 9:00pm..he need a raise asap or a promotion..yall need to give him something..that sonic was busy and he still manged to do 10 things at once and got the food out in a timely manner from the drive thru to the stalls yall had that boy was moving to get the job done idk his name but give him what he deserves
D3
Des Plus 3
Jan 1, 2026
1.0
We had a very frustrating experience at this Sonic drive-thru. When we tried to order at the speaker, the sound was so low that we could barely hear anything. Because of that, we drove up to the window and placed our order directly with an employee named Dylan.
Our order was: a strawberry sundae, a chocolate sundae, a mini vanilla ice cream, a small Oreo Blast, a medium Oreo Blast, and a slushie. We specifically asked Dylan if they had waffle cones, and he told us they did.
When we received our order, it was incorrect. We were missing both the medium Oreo Blast and the small Oreo Blast, and instead of a waffle cone, we were given a sugar cone. At that point, my husband didn’t even want to wait for it to be fixed because we had already taken extra time ordering at the window due to the broken speaker.
We were just trying to grab ice cream for our kids, and instead it turned into a disappointing and inconvenient experience. Ordering directly with an employee and still receiving the wrong items is unacceptable. Very disappointed with the service and lack of accuracy.
JM
Julio M
Dec 27, 2025
1.0
Never ask for extra topping for your sonic blast. You will never get it. This is the 3rd time I paid for extra topping and never receive the toppings I paid for. They will just take your money. 17$ for 2 medium sonic blast is freaking absurd
KH
Karen Harvell
Dec 25, 2025
2.0
Menu said 8.99 for Footlong coney Combo recite showed 10.09 that as far as I am concerned is theft. Onion rings were cooked in old oil. Hot dog tasted weird couldn’t eat it. Even the Coke Zero wasn’t good. Vey disappointed.