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Sonic Drive-In

3.9
(667 reviews)

Business Details

1530 S. Mason Road, Katy, TX
77450, United States
(346) 712-0328

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Katy, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1530 S. Mason Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1530 S. Mason Road, Katy, TX
77450, United States

Hours

Reviews

3.9
667 reviews
5 stars
301
4 stars
159
3 stars
98
2 stars
33
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service, particularly from specific staff members.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

While some customers praised the food as hot and fresh, others reported undercooked or expired items.

Speed of Service

Several reviews highlighted fast service, but there were also complaints about long wait times and slow staff.

App Experience

Customers expressed frustration with the Sonic app, citing issues with order accuracy and functionality.
  • TD
    Terry Dammel
    Feb 22, 2026
    5.0
    Tell them to put ice cream in your slushies. Would you believe they have blue coconut ice cream slushes?
  • JB
    Jill Bounds
    Feb 12, 2026
    4.0
    Breakfast Toaster combo was tasty. Service really quick.
  • DG
    David Gee
    Dec 9, 2025
    1.0
    Absolutely terrible customer service. Young Mexican lady (only saying it in that way because I want her to be identified and I don’t know her name) absurdly rude regarding promos still offered on sonic website but not on the app. Tone of voice says she doesn’t want to be there, so I suggest you don’t let her stay on your clock cause I won’t be coming here anymore ever again.
  • JO
    Jesus Ortiz
    Nov 22, 2025
    5.0
    I had a great experience at Sonic! The food was hot, fresh, and tasted amazing. My drink was perfectly made and really hit the spot. Fast service, friendly staff, and everything came out just right. Definitely coming back!
  • MM
    Marc McAllister
    Nov 14, 2025
    5.0
    Friendly staff. Food is good for fast food.

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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