Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Katy, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1530 S. Mason Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
662 reviews
5 stars
298
4 stars
158
3 stars
97
2 stars
33
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and complaints about having to return for corrections.
Food Quality
While some reviews highlight delicious food and drinks, others mention undercooked items and expired products.
App Experience
Customers expressed dissatisfaction with the Sonic app, citing slow performance and issues with order accuracy.
Speed of Service
Service speed is generally praised, though some customers reported long wait times and delays.
- DGDavid GeeDec 9, 20251.0Absolutely terrible customer service. Young Mexican lady (only saying it in that way because I want her to be identified and I don’t know her name) absurdly rude regarding promos still offered on sonic website but not on the app. Tone of voice says she doesn’t want to be there, so I suggest you don’t let her stay on your clock cause I won’t be coming here anymore ever again.
- JOJesus OrtizNov 22, 20255.0I had a great experience at Sonic! The food was hot, fresh, and tasted amazing. My drink was perfectly made and really hit the spot. Fast service, friendly staff, and everything came out just right. Definitely coming back!
- MMMarc McAllisterNov 14, 20255.0Friendly staff. Food is good for fast food.
- RHRoselle HaasOct 29, 20253.0Atmosphere in a drive in?? In my own car? Poor survey construction. Regarding the eatery - food and service find. BUT the app is a waste of time. TAKES VERY LONG just to move from one page to the next. I HATE the app
- DGDestinee GibsonSep 4, 20255.0great service