Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Katy, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1438 West Grand Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
629 reviews
5 stars
223
4 stars
120
3 stars
87
2 stars
46
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and unresponsive staff, particularly with mobile orders and drive-thru.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or incorrect orders, leading to dissatisfaction.
Staff Attitude
Mixed feedback on staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.
Location Condition
The physical condition of the location was criticized, with broken screens, cleanliness issues, and a general lack of maintenance noted by multiple customers.
- CSChase SmallJan 2, 20263.0It's a sonic, my girlfriend loves their burgers and their smash burgers are a good quality.y only issue was the time it took to get our order. Took a little longer than I expected.
- LFLily FigueroaOct 13, 20251.0Ordered a large cheese tot paid 4.10 and this is what I got, it was embarrassing bringing this to my boyfriend who asked me to buy it for him.
- ATAntoinette TaylorOct 1, 20253.0Very small place. Food was decent. Shaking my head. Too small of a location
- FMFabian MaxwellSep 26, 20252.0Damn. Just syrup and ice
- VOValerie OrtizSep 20, 20251.0Waited over 20 minutes for 3 orders of chicken bites and chili cheese fries! Went in to get a refund because we were tired of waiting and our food was sitting on the counter. It was cold and soggy. Horrible service!