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Sonic Drive-In

3.3
(630 reviews)
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Business Details

1438 West Grand Parkway, Katy, TX
77449, United States
(281) 391-2622
http://www.sonicdrivein.com/locations/us/tx/katy/1438-west-grand-parkway/store-5747
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Katy, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1438 West Grand Parkway for the ultimate SONIC experience!

Location

Sonic Drive-In
1438 West Grand Parkway, Katy, TX
77449, United States

Hours

Reviews

3.3
630 reviews
5 stars
223
4 stars
120
3 stars
87
2 stars
47
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and responses.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.

Cleanliness and Maintenance

Several reviews mentioned the location's poor cleanliness and broken equipment, affecting overall experience.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.
  • CS
    Chase Small
    Jan 2, 2026
    3.0
    It's a sonic, my girlfriend loves their burgers and their smash burgers are a good quality.y only issue was the time it took to get our order. Took a little longer than I expected.
  • LF
    Lily Figueroa
    Oct 13, 2025
    1.0
    Ordered a large cheese tot paid 4.10 and this is what I got, it was embarrassing bringing this to my boyfriend who asked me to buy it for him.
  • AT
    Antoinette Taylor
    Oct 1, 2025
    3.0
    Very small place. Food was decent. Shaking my head. Too small of a location
  • FM
    Fabian Maxwell
    Sep 26, 2025
    2.0
    Damn. Just syrup and ice
  • VO
    Valerie Ortiz
    Sep 20, 2025
    1.0
    Waited over 20 minutes for 3 orders of chicken bites and chili cheese fries! Went in to get a refund because we were tired of waiting and our food was sitting on the counter. It was cold and soggy. Horrible service!
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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