Smashburger

4.5
1520 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
6645 South Fry Rd., Katy, TX
77494, United States

Hours

Reviews

4.6
1,501 reviews
5 stars
1,228
4 stars
118
3 stars
43
2 stars
30
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Nettie received numerous compliments for her friendly and attentive service, making a positive impact on customers' experiences.

Food Quality

Customers consistently praised the food for being delicious, hot, and fresh, particularly highlighting the burgers and fries.

Cleanliness

While many reviews noted cleanliness, there were some complaints about dirty tables and restroom availability that need addressing.

Order Timing

Several customers expressed concerns about the timing of food delivery, with some experiencing delays that affected their overall dining experience.
  • BA
    Bridget Alexander
    2 days ago
    5.0
    Sammy was Awesome! Great Service. Good food and really nice atmosphere.
  • DA
    Danielle Adegbite
    Jan 4, 2026
    5.0
    The service was incredible, I came in pretty early and everyone was so helpful!
  • MC
    Mani Cevilla
    Jan 1, 2026
    5.0
    The minute I waked in I was welcomed with smiles when I ordered my food and got it omg it was so good the ppl there was very very kind
  • WR
    Wendy R
    Dec 26, 2025
    5.0
    First time Nettie told me I would be back she is Wright I am hooked the food and service is amazing
  • JG
    Josie P Griffin
    Dec 7, 2025
    3.0
    The food was outstanding — the burgers were delicious and the fries were great. However, the experience could have been a lot better. When we arrived, all the tables were dirty. They brought out the fries first, then my burger, but my daughter’s chicken sandwich took so long that by the time it finally arrived, I had already finished my meal (I tried waiting, but my food was getting cold). We ordered a big bowl of fries, and they were already gone by the time her sandwich came out. The food is definitely worth trying, but the timing and cleanliness need improvement.

Frequently Asked Questions About Smashburger

What type of food does Smashburger in Katy, TX specialize in?

Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the regular dining hours for Smashburger in Katy, TX?

Smashburger is open Monday through Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.