Saltgrass Steak House

Reviews

• JC

  Jess Crst

  3 days ago
  3.0
  Today we went Back again but this time with a Local Chef. The service, the attention was good but the problems were that the server didn’t inform of the extra-cost of sides and sauces that were charged without telling us that there were extra cost. Managers should do a better training making sure the servers info & very clear of ANY extra-cost to the clients BEFORE charge anything
• JC

  Jessica Chatteram

  Feb 22, 2026
  3.0
  It was my husband and I’s first time in Texas so we wanted to try a not so chain steakhouse. Chose here based on reviews but I will say, I was extremely disappointed. The atmosphere was really really loud, I could barely hear my husband across the table. the staffs really long introduction is overwhelming then before we even get appetizers, they are already trying to sell us memberships. I ordered the NY strip and he got a t-bone, both with truffle fries. my steak was ok, a little over cooked, half of my husband steak was raw, not medium rare like we both requested but they were also bland. I have never had to add salt and pepper to my steaks in any restaurant before. The order of fries looked like it was portioned for a child. The only thing we really thought was good was the brisket queso app. Asked for sweet tea with mango, It tasted like unsweetened tea and not flavoring. The waitress was aware the steak was raw, only offered to put the steak that was already half eaten, back on the grill, which I think is unsanitary so we refused. Floor manager came over to take our plates and we made him aware the steak was raw and not how we wanted; looked at the steak and my husband with a face of disgust and walked off. The waitress just dropped the bill on the table and walked off. The waitress and the floor manager were both aware that we were disappointed, we never asked for a discount, we paid our bill in full, but didn’t even offer as much as an apology, which made the experience horrible. I would not come here again. Update: the general managers from 2 different locations in the area did reach out. The restaurant overall is great and I do appreciate how fast they reached out to correct the issues and apologize for the lack of service we received the night of our visit. Hospitality is huge for me so I do appreciate how fast this was resolved. We were invited back by the GM but unfortunately we have left town. We will visit again for a second chance with this location
• JM

  Joshua Martinez

  Feb 21, 2026
  1.0
  Came to have dinner with my wife an son an when where seated we where asked if we where apart of Landry rewards which we are so we provided our number like we usually do at all locations we eat at the manger’s Rachael proceeds to walk over an ask for id an to see card when this has never been part of their protocol at any location we’ve been to all you do is give you number look up account end of story but no we where interrogated like we weren’t who we said we are in professional an will never come to this trash location again
• MG

  Mel Garrett

  Feb 13, 2026
  1.0
  Quality of the steaks has gone down drastically. Ordered 6oz filet last Saturday and it was overcooked and extremely dry. Manager brought out smother one the exact same way. Even if cooked properly there is no way that tiny steak is a $30 steak. Meanwhile they charged me for the potato and salad we ate while awaiting on our food to be prepared twice. We ate them and we owed it but if I owned that business I would have tried to make sure the customer returned later by comping everything in an effort to try to keep their business. Only Outback and Texas Roadhouse from now own. We have been loyal Landry's select club members for years. We came back the following Monday night for a birthday party that had already been scheduled and tried the chicken breast. It was delivered to our table extremely dry and OVERCOOKED. No more!
• DD

  David D

  Feb 11, 2026
  5.0
  We normally go to the bar here for a more personalized service and opt for what I call bar bites (smaller portions to sample during HappyHour). The steak tenderloins, fried mushrooms and seafood fondue are the favorites so far. We can always order off the menu too. Of course, there's a wide selection of beverages to choose from. The service is great. All of the staff is friendly and knowledgeable/helpful. We happen to be there through the week and are mostly served by Justin Lopez and or Rachel. Justin seems to have memorized our favorite beverages and foods. His service is consistent even with a full bar. The atmosphere is very good, the lighting is not blinding, there is a couple of tvs to watch, a couple of gas lanterns with hypnotic flames and lots of bottles of libations to choose from. There's usually a variety of background music playing and it not too loud. We also opted for the rewards card, which works at all Landry's locations throughout the country.