Business Details
About
RestaurantAmerican RestaurantChildren's Party Service
Part adventure, part restaurant, and wholly entertaining. The Rainforest Cafe is a A WILD PLACE TO EAT® and exciting thrill for all ages. Wild times await in a decorative jungle with animatronics and a menu of delicious American and tropical fare. Visitors can also hover over “Wild Bunch” attire and hundreds of private-label souvenirs at the Rainforest Cafe Retail Village, while Tracy the Talking Tree speaks up every 30 seconds with an earth-friendly message.
CAUTION: Flashing lights and thunder sounds inside restaurant. May cause discomfort and/ or seizures for those with photosensitive epilepsy.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
4,426 reviews
5 stars
2,804
4 stars
656
3 stars
383
2 stars
212
1 star
371
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various waitstaff, particularly highlighting servers like Ally, Toni, and Javier.
Food Quality
The food received numerous positive remarks for its taste and generous portion sizes, with specific dishes like the lasagna and fish tacos being favorites.
Atmosphere
The restaurant's lively and fun atmosphere was frequently mentioned as a highlight, making it a great family-friendly dining option.
Customer Experience
Several reviews noted memorable experiences, especially during celebrations like birthdays, thanks to the staff's efforts to enhance the occasion.
Service Issues
A few customers reported significant delays in food service and issues with management, indicating inconsistency in service quality.
- DSDurand Sentinus2 days ago4.0While this wasn't my first time to eat at one of these locations it was for my wife and she was excited to try it. The atmosphere was typical for the chain, but still looked good since it had been "refreshed" not long ago. The service was good and better than at the other locations I've tired. But the food was not impressive at all given the price. My wife liked her seafood combo and my Cobb salad was decent enough, but not "spectacular" or "outstanding" in any way and blatantly overpriced. While the overall experience wasn't bad it is highly doubtful we will consider eating here in the future.
- SSSarahNov 16, 20255.0The Rainforest Cafe was a great experience. The food was very good and tasted fresh, and the atmosphere was truly amazing. The attention to detail in making it feel like an actual rainforest is incredible — it really adds to the whole experience. It’s definitely a family-oriented restaurant, and my 2-year-old niece absolutely loved it. The service was okay, nothing exceptional, but overall it was a fun and enjoyable place to visit.
- AHAnna HeuermannNov 15, 20251.0We visited Rainforest Cafe to celebrate my grandson’s third birthday, expecting a fun experience, but it turned out to be a huge disappointment. Our food took an exceptionally long time to arrive, and despite promising the kids a special volcano dessert, we were told they were short-staffed and had to wait even longer. Overall, it was the worst dining experience we’ve had, and we left feeling extremely disappointed.
- PBPRERIT BHATIANov 11, 20251.0Extremely bad service! We went to have a dinner on our 3 year old birthday, but ending up regretting the decision. From waiting for getting seated, ordering food and food service, it was all extremely bad service! Place was pretty empty, decent number of sever but still they preferred to look at us and ignore with terrible service. Thankfully kid was happy with ambience so we r glad he did not experience such wrong service but only us.
- EBEric BrownNov 6, 20255.0I'm a 2000s kid from Ohio. I always heard about Rainforest Cafe, especially from documentaries on YouTube, but I was never able to go since all the ones near me closed. Now going as an adult, I was blown away by it in person. The food was of a high quality. Obviously not 5 star restaurant, but the flavors were prominent and everything was cooked just right. The portion sizes were perfect, the atmosphere was unique, and our server Javier was great. Definitely recommend checking out, especially if you're from out of town like me. My only criticism is the prices are a little high considering it's technically aimed at kids, but the food quality matched the price. I think it's worth checking out at least once for a special occasion.
Frequently Asked Questions About Rainforest Cafe
Does Rainforest Cafe accept reservations?
Yes, Rainforest Cafe accepts reservations to dine in.
What are the dining hours of Rainforest Cafe?
Rainforest Cafe is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Rainforest Cafe offer pickup and delivery services?
Yes, Rainforest Cafe offers both in-store pickup and delivery services.
What type of cuisine does Rainforest Cafe serve?
Rainforest Cafe serves American and tropical-themed dishes with kid-friendly options.
Is Rainforest Cafe suitable for families and children?
Yes, Rainforest Cafe welcomes families and children and offers a children's menu.
What is the dress code at Rainforest Cafe?
The dress code at Rainforest Cafe is casual.
Are there any notable nearby places for shopping when visiting Rainforest Cafe?
Yes, nearby shopping options include Katy Mills, Marshalls, Kate Spade Outlet, and Abercrombie & Fitch, great stops before or after your meal.
Can customers visiting Rainforest Cafe find dessert places nearby?
Yes, The Cheesecake Factory and Churromania are nearby for dessert options after dining.
Are there gift and home goods stores near Rainforest Cafe?
Yes, Yankee Candle and MINISO are nearby stores offering flowers, gifts, and home goods.
What are some nearby fashion and accessory stores guests can visit near Rainforest Cafe?
Guests can visit nearby stores like Calvin Klein, Coach Outlet, Fossil Outlet Store, and Michael Kors Outlet for fashion and accessories.