Pizza Hut

2.8
172 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 23927 FM 529 in Katy, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Curbside pickupNot available

Location

Pizza Hut
23927 FM 529, Katy, TX
77493, United States

Hours

Reviews

2.8
172 reviews
5 stars
62
4 stars
11
3 stars
3
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a lack of organization and management at this location.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect preparation, leading to significant customer dissatisfaction.

Food Quality

Several customers expressed disappointment with the quality of the food, mentioning issues like undercooked pizzas and lack of ingredients.

Staff Behavior

Feedback indicated that staff behavior was often unprofessional, with reports of rudeness and indifference towards customers.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with friendly staff and satisfactory food quality during certain visits.
  • RD
    Roxanne Dyson
    2 days ago
    5.0
    Really impressed with the delivery from this Pizza Hut. The driver was polite, on time, and made sure everything was correct. The pizza was still hot when it arrived, which I really appreciated. Highly recommend their delivery!
  • CB
    Cynthia Brown
    2 days ago
    5.0
    Great experience at this Pizza Hut location near elyson! The food was hot, fresh, and tasted amazing. The restaurant was very clean and well-kept, and the staff was friendly and welcoming. Our cashier, Lenyana, was especially kind and provided great customer service. You can tell they care about their customers here. Highly recommend giving this location a try!
  • EN
    Eduardo Noguera
    Dec 20, 2025
    1.0
    Un desastre el servicio,puras personas desagradables
  • KC
    K C
    Dec 14, 2025
    1.0
    Never had a problem when ordering pizza here , today I called asked for pan crust what do I get thin crust , thin pizza this is not what I asked for !!
  • CS
    Chanda Scurlock
    Dec 7, 2025
    1.0
    Apparently there was no Mgr on site last night. Ive frequented this location several times in the past 6 months...this by far was the worst pizza ive ever had. I spent $50 for 2 pizzas and cinnamon rolls to be delivered and we couldnt eat it. Normally they put it in the thermal bag while in route to keep it warm. Well not this time everything was cold..clearly there were stops before mine and that's fine but they should have at least been warm enough to eat. The 3 of us attempted a slice off of 1 of them and we each had the same reaction. The pizza was dry and cold so we didnt even bother to reheat it or eat the other one. Thr cinnamon rolls were xold and pasty tasting. I was ao disappointed. We ended up reheating a shephards pie. I literally wasted $50 on pizza still sitting on the counter. Months back, they asked me to write a review because their reviews are low....and I was happy to do so. Months later.....my review has certainly changed....my advice....find another location near you....if u do decide to patronize this location you may have better chances with picking up your order so that you can immediately get ur money back. Unfortunately I wasnt so lucky. I really want to drop this pizza off to then and dispute the charges with my bank. P

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Katy, TX?

Pizza Hut is located at 23927 FM 529, Katy, TX 77493.

What are the dine-in hours for Pizza Hut at 23927 FM 529?

Dine-in hours are Monday through Thursday and Sunday from 11:30 AM to 10:30 PM, and Friday and Saturday from 11:30 AM to 11:30 PM.