Pizza Hut

2.6
539 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2001 Katy Mill Boulevard in Katy, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2001 Katy Mill Boulevard, Katy, TX
77494, United States

Hours

Reviews

2.6
539 reviews
5 stars
153
4 stars
50
3 stars
35
2 stars
38
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and issues with order handling.

Delivery Issues

Many customers experienced significant delays in delivery, with orders arriving late or not at all, leading to frustration.

Food Quality

While some praised the pizza as delicious, others reported receiving cold, incorrect, or poorly prepared food.

Management Concerns

Several reviews indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiency.

Positive Experiences

Despite the negative feedback, there were mentions of excellent service from specific staff members, indicating that experiences can vary.
  • TH
    Terrell Holloway
    Dec 27, 2025
    5.0
    I ordered a pizza for my mother. She is in the hospital with a stroke and Juan helped me over the phone and make sure she got her pizza. They are the best thank you so much.
  • DB
    Diamond berry
    Dec 23, 2025
    1.0
    LETS JUST START WITH THE FACT THAT THERE IS NO MANAGER SHOULD BE STUDIED!!! Or atleast have someone that speaks English. Thennn they have a deliver driver eating pizza on the clock whoever Alejandro is shouldn’t be at the register everything went wrong. It shouldn’t take over an hour for Cinnabons and wings. Many people came in and made complaints. This should be handed by corporate immediately!
  • LM
    Lauren Mitchell
    Dec 14, 2025
    1.0
    I placed an order tonight at 6:31pm order was out for delivery and scheduled to be here at 7:01pm it’s now 7:59pm and order is still not here. Tried contacting the store and nothing. Contacted customer service and they don’t help at all.
  • AA
    Alejo2906
    Dec 6, 2025
    5.0
    best pizzas in katy, the serve delicious pizzas on time and help every customer on the store… See you soon
  • JJ
    Janeth
    Dec 1, 2025
    1.0
    Terrible service. Placed my delivery order at 7:04pm. Received a text message saying my pizza was on the way at 7:18pm. It’s currently 8:32pm as I’m typing this and still haven’t received my pizza. Expected delivery time was 7:34pm. Don’t bother ordering from here.

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location situated?

This Pizza Hut is located at 2001 Katy Mill Boulevard in Katy, TX 77494.

What are the operating hours for this Pizza Hut?

It is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.