At Papa Johns Pizza in Katy, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Katy pizza for any occasion. Call us for pizza delivery in Katy or stop by 9727 SPRING GREEN BLVD for carryout to order the best pizza in Katy, along with breadsticks, wings, and more!
Multiple customers reported issues with incorrect orders, missing toppings, and wrong items being delivered.
Customer Service
Feedback indicates a significant number of complaints regarding rude and unhelpful staff, as well as poor management responses to issues.
Delivery Issues
Customers frequently mentioned long wait times, cold food upon arrival, and delays in delivery.
Food Quality
Several reviews highlighted dissatisfaction with the quality of the pizza, including complaints about insufficient toppings and poor taste.
Cleanliness
Numerous customers noted unsanitary conditions in the establishment, raising concerns about hygiene.
GJ
Garren Junco
1 day ago
1.0
I bought a large pepperoni and mushroom, thin crust pizzas, which was advertised broadly on TV today. When I picked it up, I opened it to check my order.
The pizza maybe had 8 pepperoni rounds(1 inch) and fewer pieces of mushroom. Worse, the tomato sauce and cheese barely covered the crust. In short, frozen pizza from Kroger is much better.
ED
Emry Dennis
Oct 27, 2025
1.0
We recently bought 3 pizzas. All 3 pizzas were supposed to have extra mushrooms and onions. Two of the pizzas had absolutely no mushrooms or onions at all. There were only a few pieces of chicken and steak on them, and we know what extra chicken, mushrooms, and steak look like; we have ordered pizzas from here before. The manager did not allow us a refund or try to help us at all. Do not pay for extra toppings because you will get scammed. Will not be ordering from here ever again.
RT
Rafael Tomedes
Oct 25, 2025
5.0
Nice pizza
JS
Jennifer Sanders
Sep 26, 2025
5.0
My husband called in our order and it was ready at the recommended time. I was in and I it with no problem and service was great. Not sure what else you could ask for!
EE
Edith Elue
Sep 26, 2025
1.0
Just ordered 2 boxes of pizza, they didn't have plates, napkins and peppers and manager was rude telling us to go buy from grocery store across the street. This has been our experience with other locations not having either toppings and supplies.
What are the delivery hours for Papa Johns Pizza in Katy, TX?
Papa Johns Pizza delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order pizza online for delivery from Papa Johns Pizza?
Yes, you can order online for delivery through their website at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/3415.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza offers no contact delivery to ensure safety and convenience.
What are the takeout hours at Papa Johns Pizza?
Takeout is available from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What types of food can I order at Papa Johns Pizza in Katy?
You can order pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Where is Papa Johns Pizza located in Katy, TX?
The restaurant is located at 9727 Spring Green Blvd, Ste 800, Katy, TX 77494.
Are there any nearby places of interest to Papa Johns Pizza that I can visit?
Nearby, you can visit Posh Hair Studio, Texas Children's Urgent Care, and Fajita Pete's restaurant.
How can the nearby Texas Children's Urgent Care be helpful when visiting Papa Johns Pizza?
If you or your family need medical attention while in the area, Texas Children's Urgent Care is conveniently close to Papa Johns Pizza for quick pediatric and emergency services.
Are there beauty and spa services near Papa Johns Pizza?
Yes, several nearby options include Posh Hair Studio, Drystyle Salon, Wow 29 Beauty, and Texas RICH medical spa.
Where can I find other dining options near Papa Johns Pizza in Katy?
Nearby dining options include Fajita Pete's Tex-Mex restaurant and Chicken Salad Chick, a southern American restaurant.