Papa Johns Pizza

3.4
331 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Katy, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Katy pizza for any occasion. Call us for pizza delivery in Katy or stop by 455 Katy Ft. Bend Rd. for carryout to order the best pizza in Katy, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
455 Katy Ft. Bend Rd., Katy, TX
77494, United States

Hours

Reviews

3.4
331 reviews
5 stars
147
4 stars
43
3 stars
26
2 stars
16
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous complaints about rude and unhelpful staff, particularly regarding order issues and delivery problems.

Order Accuracy

Frequent issues with incorrect orders, including missing items and wrong pizzas being delivered.

Delivery Issues

Inconsistent delivery times, with many customers reporting late deliveries and cold food upon arrival.

Food Quality

Mixed reviews on food quality; some customers received cold, overcooked, or poorly made pizzas.

Positive Staff Interactions

Some customers praised the friendliness and helpfulness of staff during in-store visits.
  • TB
    Tina Benson
    Nov 14, 2025
    1.0
    I would give a zero rating if that was an option but the customer service especially from the manager is the worst i have ever experienced. Not my first experience with bad customer service but i guess i will go somewhere from now on since it appears they dont give a crap about their customers. You call to ask why cheese bread that was ordered over an hour and 15 minutes ago was still not delivered and he says its on its way but they delivered someone elses order when it finally arrived. Dont you check the order and the address? i hope people know this is the worst one to order from so better off going to a different location as they don't care and the pizza quality is not great either. Dont order delivery as it takes over and hour to get a cheese bread!!!
  • NL
    Nova Life
    Nov 1, 2025
    3.0
    Buena la pizza, solo un cajero que se le nota que no le gusta hacer su trabajo de cajero
  • BG
    Billy Grow
    Oct 31, 2025
    1.0
    Never again... Ugh, basically threw out the "pizza". Delivered cold, no toppings, customer service nonexistent, recourse none.
  • ME
    Myk- E
    Oct 19, 2025
    1.0
    They reject your order if you try to place it 30 minutes before they close. I first tried to place it on the phone and they said it wouldn't be possible so I went there 20 minutes before closing and they said they weren't taking new orders, only waiting for the ones already done to be picked up, Insane.
  • VF
    Victor Fox
    Oct 16, 2025
    1.0
    Was in a hurry to get a few pizzas for my team at work tonight. Ordered online and proceeded to check out but was not able to proceed without giving out all my personal information and creating an account to earn points. I don't need to earn points, I need to have pizza delivered quickly when ordering online for work. Won't be back and will go somewhere else.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Katy, TX?

Papa Johns Pizza offers delivery from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What services does Papa Johns Pizza provide?

They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.