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Papa Johns Pizza

3.3
(342 reviews)

Business Details

455 Katy Ft. Bend Rd., Katy, TX
77494, United States
(281) 391-1170

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Katy, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Katy pizza for any occasion. Call us for pizza delivery in Katy or stop by 455 Katy Ft. Bend Rd. for carryout to order the best pizza in Katy, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
455 Katy Ft. Bend Rd., Katy, TX
77494, United States

Hours

Reviews

3.3
342 reviews
5 stars
150
4 stars
43
3 stars
26
2 stars
16
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints.

Delivery Issues

Several reviews mentioned long delivery times, cold food upon arrival, and problems with delivery drivers.

Food Quality

Customers frequently complained about the quality of the pizza, including undercooked crusts and insufficient toppings.

Positive Experiences

A minority of reviews praised the staff and service, noting good experiences with order accuracy and food quality.
  • OC
    OC Castle
    Feb 21, 2026
    1.0
    I just went there to pick up an online order and the employee who was handling the cash register was rude and refused to give me my order and whisper under his breath 'go back to your country'. He was extremely rude and racist.
  • AU
    Anay Unjia
    Feb 21, 2026
    1.0
    Horrible staff. Took over an hour to deliver food and were extremely rude when I called in the check the status. Never ordering from here again.
  • MA
    M AH
    Jan 25, 2026
    1.0
    January 25th 2026 - I placed an order on uber eats and called the restaurant to see if I can make a small adjustment - the person at the front desk was extremely rude and unhelpful - he did not what so ever want to understand nor help in any way possible - he was just trying to finish the phone call and close - not ordering from them again. So unprofessional and service is 0.
  • BB
    Brandon Busch
    Jan 14, 2026
    1.0
    They are reliable about forgetting things from your order, especially sauces you pay extra for. Our last order took 2 trips and they still forgot the marinara sauce my wife paid for. We called the store and they set the phone down and ignored us and when they finally acknowledged us they still didn't correct the issue. It's happened so often we are moving on from Papa Johns to another franchise. Decent pizza and prices but terrible at getting you what you paid for.
  • TA
    Taylor Angeli
    Jan 12, 2026
    5.0
    I’ve been using this location for years and it has always provided good pizza asap. I will always remain loyal to this location, never disappoints! Thank you to the hard working staff that provides such amazing service!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Katy, TX?

Papa Johns Pizza offers delivery from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What services does Papa Johns Pizza provide?

They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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