At Papa Johns Pizza in Katy, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Katy pizza for any occasion. Call us for pizza delivery in Katy or stop by 455 Katy Ft. Bend Rd. for carryout to order the best pizza in Katy, along with breadsticks, wings, and more!
Numerous complaints about rude and unhelpful staff, particularly regarding order issues and delivery problems.
Order Accuracy
Frequent issues with incorrect orders, including missing items and wrong pizzas being delivered.
Delivery Issues
Inconsistent delivery times, with many customers reporting late deliveries and cold food upon arrival.
Food Quality
Mixed reviews on food quality; some customers received cold, overcooked, or poorly made pizzas.
Positive Staff Interactions
Some customers praised the friendliness and helpfulness of staff during in-store visits.
TB
Tina Benson
Nov 14, 2025
1.0
I would give a zero rating if that was an option but the customer service especially from the manager is the worst i have ever experienced. Not my first experience with bad customer service but i guess i will go somewhere from now on since it appears they dont give a crap about their customers. You call to ask why cheese bread that was ordered over an hour and 15 minutes ago was still not delivered and he says its on its way but they delivered someone elses order when it finally arrived. Dont you check the order and the address? i hope people know this is the worst one to order from so better off going to a different location as they don't care and the pizza quality is not great either. Dont order delivery as it takes over and hour to get a cheese bread!!!
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Nova Life
Nov 1, 2025
3.0
Buena la pizza, solo un cajero que se le nota que no le gusta hacer su trabajo de cajero
BG
Billy Grow
Oct 31, 2025
1.0
Never again... Ugh, basically threw out the "pizza". Delivered cold, no toppings, customer service nonexistent, recourse none.
ME
Myk- E
Oct 19, 2025
1.0
They reject your order if you try to place it 30 minutes before they close. I first tried to place it on the phone and they said it wouldn't be possible so I went there 20 minutes before closing and they said they weren't taking new orders, only waiting for the ones already done to be picked up, Insane.
VF
Victor Fox
Oct 16, 2025
1.0
Was in a hurry to get a few pizzas for my team at work tonight. Ordered online and proceeded to check out but was not able to proceed without giving out all my personal information and creating an account to earn points. I don't need to earn points, I need to have pizza delivered quickly when ordering online for work. Won't be back and will go somewhere else.
What are the delivery hours for Papa Johns Pizza in Katy, TX?
Papa Johns Pizza offers delivery from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What services does Papa Johns Pizza provide?
They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.
How can I order pizza online from Papa Johns Pizza Katy?
You can place an order online via their delivery URL or use their mobile app available on both iOS and Android.
Does Papa Johns Pizza in Katy offer contactless delivery?
Yes, they provide no-contact delivery for customers looking for a safe delivery option.
Where is Papa Johns Pizza located in Katy, TX?
Papa Johns Pizza is located at 455 Katy Ft. Bend Rd., Ste 400, Katy, TX 77494, United States.
Are there any special holiday hours for Papa Johns Pizza?
On November 27, 2024, they are open from 9:30 AM to midnight; closed on November 28, 2024; and open until 1:00 AM on November 29, 2024.
What nearby recreational options are available close to Papa Johns Pizza in Katy?
Visitors can enjoy activities at nearby Leaders for Life Martial Arts, which offers martial arts and fitness instruction, and at Kanga's Indoor Playcenter and Cafe, an amusement park and cafe.
Are there nearby grocery stores or markets near Papa Johns Pizza?
Yes, Alnoor Halal Meat and Groceries and Arbat Market are nearby grocery stores where you can shop before or after enjoying your pizza.
Is there a nearby gas station near Papa Johns Pizza in case I need fuel?
Exxon & Mobil Stations and Shell gas stations are close by, convenient for refueling when visiting the area.
How does the proximity of local shops like Beau's Place and B Loft Barbershop benefit customers?
Customers can combine visits to Papa Johns Pizza with stops at nearby barber shops like Beau's Place and B Loft Barbershop for grooming and beauty services.