Papa Johns Pizza

3.3
335 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Katy, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Katy pizza for any occasion. Call us for pizza delivery in Katy or stop by 455 Katy Ft. Bend Rd. for carryout to order the best pizza in Katy, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
455 Katy Ft. Bend Rd., Katy, TX
77494, United States

Hours

Reviews

3.3
335 reviews
5 stars
147
4 stars
43
3 stars
26
2 stars
16
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders arriving cold or incorrect.

Food Quality

Several reviews mentioned unsatisfactory food quality, including undercooked pizzas and missing toppings.

Positive Staff Interactions

Despite negative experiences, some customers praised friendly staff and good service during in-store visits.
  • FP
    Fatima Pugas
    Jan 4, 2026
    1.0
    Just ordered a thin crust pizza and it came original crust. My previous order it arrived cold pizza and i complained. Done with them!!
  • GW
    Gibby Wolf
    Dec 23, 2025
    1.0
    Hour and a half delivery is ok if the pizza is good. This pizza was crap! Ordered a large pizza with Pepperoni, Sausage, Mushrooms, Beef, Banana Peppers, Jalapeno Peppers, Onions. Came without pepperoni and mushrooms. Most of the toppings are in middle of the pizza and undercooked crust!!!! Horrible! 3 out of ten! Sucks!!! Waste of money!
  • SM
    Shirley Miller
    Dec 12, 2025
    1.0
    Ordered for pick up and they gave me a time went to pick up and said it will be 25 minutes more. Waited about 15 more minutes and looked at my notifications and it said pizza is ready . Got home pizza was cold all the toppings were in the middle.
  • GB
    Gary Butts
    Dec 1, 2025
    1.0
    I spent 30 minutes trying to order a pizza for delivery and the website would not accept my address, no matter how I put the address in, I live in a trailer park and all trailers have the same address besides the trailer number, just like an apartment, $47 for a medium pizza with some extra toppings and delivery fee and tip,I don't understand what the delivery fee is for when you have to pay a tip (which I'm happy to pay),but for all my trouble I just removed the order and ate a $2 sandwich, now I remember why I stopped ordering from Papa John's, they used to deliver here all time
  • TB
    Tina Benson
    Nov 14, 2025
    1.0
    I would give a zero rating if that was an option but the customer service especially from the manager is the worst i have ever experienced. Not my first experience with bad customer service but i guess i will go somewhere from now on since it appears they dont give a crap about their customers. You call to ask why cheese bread that was ordered over an hour and 15 minutes ago was still not delivered and he says its on its way but they delivered someone elses order when it finally arrived. Dont you check the order and the address? i hope people know this is the worst one to order from so better off going to a different location as they don't care and the pizza quality is not great either. Dont order delivery as it takes over and hour to get a cheese bread!!!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Katy, TX?

Papa Johns Pizza offers delivery from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What services does Papa Johns Pizza provide?

They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.