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Come visit us at 3010 FM 1463 Rd in Katy. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!
Today's ordering was the most frustrating and unpleasant experience for me. I hope to receive serious and professional training for the ordering staff, and to improve the network and self-service ordering system!
SP
Sam Park
Nov 16, 2025
1.0
Probably the worst experience of my life at McDonald's. Ordered breakfast items at drive thru (I had to call for service after about two minutes) and went to pick up my order at pick up window 1 (They did not tell me which pick up window to go to) and had to wait about 10 minutes even though there was no one in front of me (I actually hat to bang on the window to get any response). I am not sure this is due to lack of training or lack of interest in working for a living but I have never experienced such an incompetency and mediocrity at any McDonald's in the past 50 years. Shame on the owner for not knowing what the hell is going on at his/her restaurant. Needless to say, I will never use this place again (only half a mile from home) and drive another 6 miles or so to go to other McDonald's.
SM
saidah miller
Nov 11, 2025
1.0
This location is AWFUL! I have been here three times and EVERY time I have to wait 20 mins for my food. I feel as if they prioritize the drive through and completely ignore the lobby. When they do bring you the food it is not fresh and is barely room temperature. This is by far the WORST location I have every been to.
NS
nick smyczynski
Oct 31, 2025
1.0
Went thru the drive thru and placed an order for two people. Nothing crazy. Pulled up to the 1st window to pay and then it went down hill from there. They 3 teenagers standing in the 1st window were playing around with each other and then finally opened the window to accept payment, the young guy say my order is 5.67 cents. I tell him that that has to be incorrect because my order should have been around 25 bucks or so with 2 combo meals and a few extras on the side. He has a list look on his face and then the young girl standing there with him starts loudly saying to him “you charge the person in front of him the wrong order”. Repeatedly!! Then she just stands there there blaming him for the mistake, repeatedly!!!! After about 3 mins of them arguing about whose fault it was. I interrupted and say “ I understand there was a mistake but how is this argument going to solve my dinner problem “. Young girl say hold on and closed the door mid sentence. Eventually a manager shows up and truly apologized for the mix up. I said I understand. New place. Them pay the proper amount and go to 2nd window. Where I was told to pull up to a 3rd window as my order is not yet ready. Ok. Did that. Finally after 10 mins they bring me my food and the order is completely wrong. Had to the park and go inside for and explain the order to another teenager and took 10 more minutes till they finally got it right after me have to check it twice. Sorry for the long review but that’s exactly what happened. Hopefully the owner of the franchise reads this and makes some corrections or your store won’t last long.
JA
jose abreuPp
Oct 30, 2025
1.0
The service is very bad. The place is run by disrespectful teenagers who are not trained to provide customer service. One of the employees was rude to me, and when I asked to speak with the manager, she turned out to be a young woman who was also rude and indifferent to the situation. I really hope someone from corporate sees this message and takes action, because the food is fresh. As for me, I won’t be coming back until they improve their service — there’s a reason they only have three stars.
What are the regular operating hours of McDonald's at 3010 FM 1463 Rd, Katy, TX?
McDonald's at 3010 FM 1463 Rd in Katy is open 24 hours every day of the week.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday and on Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms for deals and mobile ordering.
Does this McDonald's location offer drive-thru service?
Yes, drive-thru service is available at this McDonald's location.
Is there free Wi-Fi available at this McDonald's?
Yes, this McDonald's location offers free Wi-Fi for customers.
Are there any nearby automotive services close to McDonald's at 3010 FM 1463 Rd?
Yes, Fulshear Tire and Automotive, which offers automotive repair, tire services, and gas station fuel, is nearby and convenient if you need vehicle maintenance before or after your meal.
What educational or child-focused facilities are near this McDonald's?
Nearby educational and child-focused places include Celebree School of Katy at Tamarron for daycare and preschool, Code Ninjas for computer coaching and kids’ activities, and Ms.Sol Piano Academy for music lessons, making it easy to combine your visit with children’s activities.
Are there any dessert or ice cream shops close to this McDonald's?
Yes, Bruster's Real Ice Cream and Baskin Robbins are nearby, ideal for a sweet treat before or after your McDonald's meal.
What services and features does this McDonald's location offer for families?
This McDonald’s welcomes children, offers a children's menu, has high chairs and wheelchair-accessible seating, a unisex restroom, and wheelchair-accessible entrance and restrooms, making it accommodating for families and guests with accessibility needs.