McDonald's

3.6
2185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6110 North Fry, Katy, TX
77449, United States

Hours

Reviews

3.6
2,185 reviews
5 stars
927
4 stars
418
3 stars
306
2 stars
130
1 star
404

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently mentioned issues with food quality, including cold or improperly prepared items, and some even reported food safety concerns.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.

Cleanliness

While some praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
  • TT
    Tim
    1 day ago
    1.0
    This location persistently has bad customer service staffed with teenagers who are rude and have no sense of customer service. #Shameful
  • KB
    Kendra Ballard
    5 days ago
    5.0
    Service was fast, food was hot and the outside of the facility was clean (drive-thru). The prices were not listed for the Sweets/Treats on the drive-thru screen but the team member was Happy to verify the prices and let me know without an attitude. Great Customer Service always makes spending money with a business seem worthwhile! Thank you for providing Service with a Smile:) Blessings!
  • TT
    ThisGuyRightHere
    Jan 2, 2026
    2.0
    Around 12am the Hispanic thriving through lady needs to put the input the order correctly.. plus they forgot to put the fries in one of the $5 meal deals do better next time
  • RL
    Ryan Lawless
    Dec 22, 2025
    2.0
    I stopped counting how many times they mess my coffee up, it's like they don't care. I only go there at night after 11 and if Carlos ain't working I don't even bother... Everytime he's working my coffee is on point..Far as food, fries are cold most times, the good manager they had during daytime is not working here anymore but she was on point
  • CC
    Carlos Arturo Ramirez Correa
    Dec 21, 2025
    1.0
    Muy mala, pedí un desayuno lo pagué con tarjeta cuando llegue al mostrador lo cancelaron por que se pasó 5 minutos. Como McDonald’s juega con el tiempo de los clientes. A la final no quise comprar Nanda me fui para otro restaurante.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 6110 North Fry, Katy, TX?

This McDonald's location is open 24 hours a day, 7 days a week.

Does the McDonald's at 6110 North Fry offer delivery and curbside pickup?

Yes, they offer delivery, same-day delivery, curbside pickup, and no-contact delivery services.