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McDonald's

3.6
(2108 reviews)

Business Details

6110 North Fry, Katy, TX
77449, United States
(281) 858-5169
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6110 North Fry, Katy, TX
77449, United States

Hours

Reviews

3.6
2,108 reviews
5 stars
873
4 stars
399
3 stars
299
2 stars
127
1 star
410

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and lacking basic customer interaction skills.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness and Quality

While some customers noted that the food was decent and the facility clean, others reported unsanitary conditions and food quality issues, including cold or stale items.

Long Wait Times

A significant number of reviews mentioned long wait times in both the drive-thru and inside the restaurant, often exacerbated by understaffing.
  • MW
    matt wilson
    4 days ago
    5.0
    Just had one of the best double cheeseys with Mac sauce I’ve had in a long time thank yall
  • MS
    Mikey24 SF
    5 days ago
    1.0
    So me and my family just moved in the area and I get coffee every morning for my grandmother so I get her a large senior coffee been doing it for years stop to this location and they don’t sell large senior coffees ?? But I just purchased a large senior coffee yesterday at this location ??? see the people who work here are scummy, how can you deny old woman her coffee? That pissed me off But I ordered it anyways it was only two dollars more but the way they acted like it’s going in their pockets not McDonald’s slamming the window on my face when I showed them on Google that they sell senior large coffees and the receipt from yesterday 😂 thanks, McDonald’s for your very nice employees 👍🏼
  • JB
    juan carmelo bermudez
    Feb 21, 2026
    1.0
    I was eating at this McDonald’s location and this person received their order but it was the wrong one and the guy and his daughter were eating their food but their order was wrong and the guy went to go eat talk to the cashier about a missing item and the manager heard it and she went to go take their order and just took it to the back and gave them no explanation as to why they took their order and the manager was miss treating one of her own workers
  • YL
    Yasnay Lozada
    Feb 21, 2026
    1.0
    I went a few minutes ago with my family and a guy order some food for his daughter and something was wrong. Guy requested to get the correct food and the manager Elia requested to take the previous order that was almost eaten by the girls and bring it back to the kitchen, the guy in the desk called Danielle told her that the order can’t be brought back because that isn’t permitted but she said that she is the boss!! That is really inappropriate because that bad manager can reuse the food for another client, also her actions against the coworker is not acceptable at all! She was really nasty and rude!
  • CS
    Caridad Sanchez
    Feb 15, 2026
    3.0
    Cada vez que hago un pedido ya sea delivery o en el establecimiento, casi siempre se les olvida la salsa ,siempre pido piezas Nuggets y añado la salsa y casi nunca me la ponen es algo que me molesta mucho porque elijo siempre McDonald’s porque adoro las papas fritas con la salsa de la tapa verde por eso opté en no ir más .

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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