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McDonald's

3.6
(1432 reviews)

Business Details

5701 Hwy 90, Katy, TX
77494, United States
(346) 338-0661
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5701 Hwy 90, Katy, TX
77494, United States

Hours

Reviews

3.6
1,432 reviews
5 stars
611
4 stars
273
3 stars
217
2 stars
88
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing friendly and prompt service while others faced rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Cleanliness

The cleanliness of the dining area and restrooms received mixed feedback, with some customers noting cleanliness while others reported dirty conditions.

Food Quality

Food quality was also inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
  • RS
    Ravinder Singh
    Feb 5, 2026
    5.0
    I recently visited this McDonald’s and had a really good overall experience from start to finish. This location continues to deliver exactly what you expect from McDonald’s—fast, consistent, and reliable—but what stood out to me here was how well everything was handled during my visit. The food quality was excellent. Everything was fresh, hot, and prepared properly. The fries were crispy on the outside and soft on the inside, perfectly salted, and served hot. The burger was assembled neatly, with fresh ingredients and the right balance of flavors. You can tell the kitchen staff pays attention to consistency, which makes a big difference, especially during busy hours. The drink station was also clean and well stocked, which I really appreciated. The service was another highlight. The staff was polite, professional, and efficient. Even though the place was active, my order was taken quickly, and I didn’t have to wait long to receive my food. The team members were friendly and helpful, answering questions clearly and making sure the order was accurate. It’s always nice to see employees who seem well-trained and actually care about customer experience. The atmosphere inside the restaurant was clean and comfortable. The dining area was well maintained, tables were wiped down, and the overall environment felt welcoming. Whether you’re stopping by for a quick bite or sitting down for a meal, this location feels organized and calm. Parking was convenient, and the entrance was easy to access. Overall, this McDonald’s location does a great job of maintaining quality, cleanliness, and customer service. It’s a dependable spot for breakfast, lunch, or dinner, whether you’re dining in, taking out, or grabbing food on the go. I’ve visited multiple times and have consistently had positive experiences here. I would definitely recommend this McDonald’s to anyone nearby looking for quick service, good food, and a clean, friendly environment. I’ll continue coming back.
  • DD
    davduke8
    Jan 19, 2026
    4.0
    Quick & friendly service...
  • AA
    Andrea
    Jan 13, 2026
    5.0
    This is the closet McDonald’s to my house it’s convenient for the indoor play place in the hot summer days for my toddlers. Sometimes the kids in the play place are too big and staff doesn’t tell them to get out. Other than that it’s exactly why to expect from a McDonald’s
  • BI
    Brandi Jo (iambrandijo)
    Dec 31, 2025
    4.0
    If you’ve been to one McDonalds you’ve been to them all. The drive-thru experience was fast and quick. Ordered fries and a coke aka the migraine cure, and the fries were hot and fresh.
  • SC
    Sabrena Cook
    Dec 6, 2025
    3.0
    Gurl at drive through was very rude..... Lvg an edit to say recieved a response from owner with a link but can not access link 🤷‍♀️🤷‍♀️🤷‍♀️🤦‍♀️🤦‍♀️🤦‍♀️.... It was on the day that the Grinch meals were served. I ordered that and an extra chicken sandwhich as well. She opened the window and rudely shoved the Grinch meal at me and slammed the window closed. When i hollered at her and she reopened the window she was very bothered by me and I told her i had another sanwhich and she huffed and closed the window. In the mean time i opened the box to find the second sandwhich stuffed in with my Grinch meal. Also that there was no bbq sauce as requested and no " Grinch salt" that comes with the meal. So i turned to the window in time for her to say my sandwhich was in the box then slam the window closed again and i had to holler at her again so she opened it and rolled her eyes. I said can i please have my bbq sauce and Grinch salt so she hands me the bbq and some salt and i said no the GRINCH SALT and she starts getting irritated with me and hufs and says " I dont know what your talking about" and i said well its advertised to come with the meal, do you think you could find someone who works here that does? So she slams the window, then opens it and reappears with the Grinch salt and i just gave up on even getting napkins after that GEEEEEZZZEEEE 😱😱😱🤷‍♀️🤷‍♀️🤷‍♀️🤦‍♀️🤦‍♀️🤦‍♀️

Frequently Asked Questions About McDonald's

What are the regular hours of operation for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 11:00 PM on Sundays.

What are the drive-thru hours for this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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