Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, leading to frustration.
Customer Service
Feedback highlighted a mix of positive and negative experiences, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or stale items, while others enjoyed fresh and hot meals.
Cleanliness
There were significant concerns regarding the cleanliness of the location, with some customers describing it as unsanitary.
Speed of Service
While some customers experienced quick service, others reported long wait times, particularly in the drive-thru.
MS
manjula sakthivel
6 days ago
1.0
I ordered in the mobile app 20 mins ahead of arriving there but when I went inside to pickup the order only they started with it. I was in a hurry so picked it up and came home, when I opened the bag 3 of my ordered items were missing. I called the location multiple times but no one responded. It’s frustrating. If you decide to place a order here double check yourselves if everything in the order is placed.
AJ
Anthony Johnson
Feb 18, 2026
5.0
The has to be the best McDonald's in the city of Houston and I have been to many locations as I travel around the city for my job. Thank you for the great service!
SZ
Susu Zhang
Feb 13, 2026
1.0
Too slow. Very bad attitude
MR
M Renfro
Feb 8, 2026
1.0
THE CLEANLINESS OF THIS PLACE IS A NIGHTMARE. THIS PLACE WILL MORE THAN LIKELY GET YOU SICK. DONT EAT HERE.
RS
Ravinder Singh
Feb 4, 2026
5.0
McDonald’s is a reliable spot for quick food when you’re on the go. The service here was fast, the staff was polite, and the place was clean and well-organized. My order was accurate, and the food was hot and fresh, which really matters at a fast-food restaurant. Drive-thru moved smoothly, and parking was easy. Overall, a solid experience and consistent quality like you expect from McDonald’s. Would stop here again.