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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
Feedback varied on food quality, with some praising freshness while others complained about cold or stale items.
Speed of Service
Some customers appreciated the quick service, especially in the drive-thru, while others experienced long wait times.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and enjoyable meals.
CS
Cherry Sky
Oct 21, 2025
5.0
I got my food super fast
RP
Ronaldo Piedra
Oct 21, 2025
5.0
Muy buen servicio
AB
Andy Blyth
Oct 13, 2025
1.0
Wouldn't take my order because I wanted to pay with a $100 bill. Would have been happy to come to a minimum spend if requested. But just basically flat out no. Went next door and spent $15 and cashier was more than happy to give me change.
LC
Lee Cashion
Oct 6, 2025
3.0
McD. Same as all
IG
Isabelle Green
Sep 13, 2025
5.0
Tasted fake, my Barbies head tastes better. I will be coming back.