Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,600 reviews
5 stars
674
4 stars
315
3 stars
234
2 stars
102
1 star
275
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times and frequent order mistakes.
Staff Attitude
Feedback indicates a mix of friendly and rude staff interactions, with several customers highlighting unprofessional behavior from management.
Food Quality
While some customers praised the freshness and quality of the food, others reported issues such as missing items and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- DLdamaris leonorJan 5, 20261.0This is the third time I go to this location and they forget items of my order. I went at a non busy time with only 1 car in drive thru it’s completely unacceptable to have to keep going through this it takes a couple of seconds to double check an order. Management really needs to address this.
- MFMike FDec 14, 20251.0Honestly the worst experienceI've ever had a mcdonald's ordered four things and it took forty five minutes.We literally watched the menu change from breakfast to lunch. They messed up my order two times.
- DZDan ZampDec 12, 20251.0The employees here just don't care. The fries are never full and usually overcooked. I f you're picking up a mobile order don't wait for them cause they won't tell you that your food is done and getting cold, assuming it's hot in the first place.
- AAAntonio ArmentaDec 11, 20252.0We get there to buy only two delicious apple pie and we wait around 15 minutes to leave the dinner area with our purchase.
- DSDakota SgueraDec 8, 20251.0found hair in my mcchicken called them about it they said sorry about that and hung up on me. the guy on the phone was genuinely rude. they have people on drive thru who don’t know what they are doing overall horrible experience
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 26149 Katy Freeway?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the McDonald's drive-through open?
The drive-through is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM.
Which services does McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same day delivery, and no contact delivery.
How can I order McDonald's food through their app?
You can order using the McDonald's App available on iOS and Android, or via their online ordering link.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Starbucks for coffee, Pearl & Vine steakhouse for a fine dining experience, and Timewise gas station for convenience needs.
Are there any nearby medical services close to McDonald's at Katy Freeway?
Yes, nearby medical services include Memorial Health Urgent Care and Infusions, Holistic Care Family Medicine, and The Lice Place.
Where can I find beauty and spa services near McDonald's in Katy?
You can visit nearby beauty and spa places like Peachy Chic, ellasalontx, and Face Value MedSpa.