McDonald's

3.6
986 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22148 Westheimer Pkwy, Katy, TX
77450, United States

Hours

Reviews

3.6
986 reviews
5 stars
448
4 stars
185
3 stars
103
2 stars
51
1 star
199

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong modifications.

Service Quality

Feedback on service was mixed, with some praising friendly staff while others noted rudeness and poor customer service.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Speed of Service

Customers frequently mentioned long wait times for orders, both in-store and drive-thru.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh items while others received cold or poorly prepared food.
  • JG
    Jarno Gonzalez
    Jan 3, 2026
    5.0
    McDonald's food was like no other fast food restaurant I've ever been to, first of all, as soon as I came in, the people there working greeted me and gave me as much time as I needed to think about what I wanted and they were very patient with me when it came to paying for my food with coins and money bills. Second of all, the food was really delicious and they warned me before hand that it was more then likely hot, and it was but in the way that it was perfect. I definitely recommend this place to the upcoming people that read all these magnificent reviews and I recommend this place to the public. And finally, I rate this place a 5 out of 5.
  • JJ
    Jon
    Dec 30, 2025
    5.0
    I was not expecting my food to be brought to me at my table. Very surprised and happy.
  • FM
    Felix Marquez
    Dec 22, 2025
    1.0
    Waited over 30 mins for a curbside order while everyone else came and left after me and forgot half of my order.
  • TV
    Travis Vaughn
    Dec 22, 2025
    3.0
    Its McDonald's... Not much else to be said
  • BM
    Brittany Massey
    Dec 16, 2025
    1.0
    This location has difficulty checking orders. Most often than not, order is missing an item or it’s the complete wrong order. This location needs help in that area.

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 22148 Westheimer Pkwy, Katy, TX?

McDonald's at 22148 Westheimer Pkwy, Katy, TX is open daily from 5:30 AM to 11:00 PM for dining inside.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:30 AM to 11:00 PM.