Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, including missing items and wrong modifications.
Service Quality
Feedback on service was mixed, with some praising friendly staff while others noted rudeness and poor customer service.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Speed of Service
Customers frequently mentioned long wait times for orders, both in-store and drive-thru.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh items while others received cold or poorly prepared food.
JG
Jarno Gonzalez
Jan 3, 2026
5.0
McDonald's food was like no other fast food restaurant I've ever been to, first of all, as soon as I came in, the people there working greeted me and gave me as much time as I needed to think about what I wanted and they were very patient with me when it came to paying for my food with coins and money bills. Second of all, the food was really delicious and they warned me before hand that it was more then likely hot, and it was but in the way that it was perfect. I definitely recommend this place to the upcoming people that read all these magnificent reviews and I recommend this place to the public. And finally, I rate this place a 5 out of 5.
JJ
Jon
Dec 30, 2025
5.0
I was not expecting my food to be brought to me at my table. Very surprised and happy.
FM
Felix Marquez
Dec 22, 2025
1.0
Waited over 30 mins for a curbside order while everyone else came and left after me and forgot half of my order.
TV
Travis Vaughn
Dec 22, 2025
3.0
Its McDonald's... Not much else to be said
BM
Brittany Massey
Dec 16, 2025
1.0
This location has difficulty checking orders. Most often than not, order is missing an item or it’s the complete wrong order. This location needs help in that area.
What are the operating hours for dining inside McDonald's at 22148 Westheimer Pkwy, Katy, TX?
McDonald's at 22148 Westheimer Pkwy, Katy, TX is open daily from 5:30 AM to 11:00 PM for dining inside.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:30 AM to 11:00 PM.
Can I get delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place a mobile order with McDonald's at this location?
You can order via the McDonald's app available on iOS and Android or through their online ordering link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at McDonald's, 22148 Westheimer Pkwy?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi and other special services?
Yes, they offer WiFi along with services like DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
Which nearby places can customers visit before or after dining at McDonald's on Westheimer Pkwy?
Customers can visit Sally Beauty Supply for cosmetic needs, Club Pilates for fitness, or relax at Footy Rooty Katy Westheimer spa, all close to McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby options include another McDonald's and Pizza Hut for diverse fast food choices.
How can nearby services like The UPS Store 4126 help customers visiting McDonald's?
The UPS Store nearby offers printing, shipping, and freight services which can be convenient for customers running errands before or after their meal.