Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
3,070 reviews
5 stars
1,325
4 stars
608
3 stars
393
2 stars
205
1 star
539
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as cold or stale items and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and restrooms.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff training and handling of customer concerns.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and fresh food on occasion.
- LRLisa RichardsonJan 5, 20261.0I am not sure what happened, but this entire order was inedible. Fries were cold and stale. Nuggets were cold. The burger buns were so stale, you could thump them with your finger and it was solid. We didn’t eat any of it and just threw it away. So disappointing!
- EDEdgar DuranJan 5, 20262.0It's McDonald's... just has the longest lines during peak times....
- ZAZires AngelJan 3, 20261.0Why does it have this much onion in between each patty side? Slimy, consistency of spit? Door dash order came wrong, cold, old food. Ordered 1/3/26 at 12:31 am. Avoid this place.
- MGmiguel gomezDec 13, 20251.0The service was terrible, the attention was fatal from the window, they gave me the cold order even though They parked the drinks they didn't come complete and they gave me only one and the flavor I didn't ask for
- CCChrisDec 13, 20252.0I live near by but I usually drive about 10 mins away to a different McDonald's because of the slow, slow service at this location. The food is usually okay but they do mess up about one in every three or so orders.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Katy, TX?
McDonald's in Katy, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does McDonald's in Katy offer delivery and pickup services?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's in Katy?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at McDonald's on 22003 Katy Freeway?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Where can I find the menu for McDonald's Katy Freeway location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order McDonald's for delivery or pickup from home?
You can order through the McDonald's App or their online delivery site at https://mcdonalds.order.online/business/-5579.
Are there any nearby hotels where I can stay when visiting McDonald's on Katy Freeway?
Yes, nearby hotels include Comfort Suites Katy, Comfort Inn & Suites Houston West-Katy, Hampton Inn & Suites Houston-Katy, and Hilton.
What nearby places can I visit for entertainment or quick shopping near McDonald's Katy?
Nearby options include Redbox for movie rentals, Timewise convenience store and cafe, and Cricket Wireless Authorized Retailer for electronics and mobile needs.
Are there other dining options near McDonald's on Katy Freeway?
Yes, you can find Tiger Noodle House for Asian cuisine, Cicis Pizza for buffet and pizza, Freebirds World Burrito for Mexican food, and Wacky Mongolian Grill nearby.
Does McDonald's Katy Freeway offer any loyalty or rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.