Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including inattentiveness, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted dirty tables and floors, with a need for more frequent cleaning.
Food Quality
Several customers expressed dissatisfaction with food quality, including cold or burnt fries and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
TS
Tonga Simmons
Feb 24, 2026
4.0
I take my granddaughter here after church it's a good place to meet with the kids. They just need to pay more attention to cleaning the tables so we don't have to do it before we sit. No problem doing it after but we always have to find a less dirty table to clean for us to sit and eat.
YM
Yevhen Mazur
Feb 20, 2026
1.0
The service is incredibly bad! The people who work here are incredibly inattentive! They constantly forget something! They forget fries, they forget nuggets, they forget sauces, they forget toppings! I usually don't go back and write reviews, but today was too much! I ordered a Happy Meal for my son with a hamburger, adding meat and cheese to make it a double cheeseburger, but when we got home and sat down at the table, we found the burger without any toppings, which really upset and angered my son! From now on, I'll give this place one star every time for service like this! I think it's fair.
JG
Jose Garcia
Feb 19, 2026
5.0
Overall excellent in service and food was fast.
EV
Emily Vasquez
Jan 9, 2026
2.0
Scanners to earn points were not working, employees seem to all be in the kitchen and no one at the counter or drive thru. Asked for assistance but were left ignored. Tables were extremely dirty and seats were sticky. Overall not a great experience except for the fact that their fries are crispy and fresh.
LB
Lisbeth Barreto
Dec 28, 2025
5.0
Todo muy bien... había escrito otra opinión pensando que era otro McDonald pero en este especifico todo estuvo perfecto... es más del que escribí la mala reseña nos fuimos y vinimos a este y todo excelente super super amable el personal.
What are the regular operating hours of McDonald's at 27140 Cinco Ranch Blvd, Katy, TX?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for McDonald's at this location?
The drive-through is available daily from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, delivery is offered daily from 6:00 AM to 10:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup online?
You can order through McDonald's official delivery website https://mcdonalds.order.online/business/-5579 or use their mobile app available on Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
Are there any nearby places to visit after enjoying a meal at McDonald's?
Nearby places include Shipley Do-Nuts for bakery treats, Pepperoni's pizza and sandwich shop, and Frankie and Darling’s dessert restaurant.
Can I find wellness services near McDonald's at Cinco Ranch Blvd?
Yes, nearby wellness spots include Revolution Eyes and Innovision Family Eyecare for optical services, plus Being Pilates studio for fitness.
Are there dental and medical services near McDonald's at this location?
Several dental and medical providers are close by, such as Michael Huang, MD, DDS, Kidstown Dental, CR Smiles Dental Arts, and Next Level Urgent Care.
Does McDonald's provide any rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
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