Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,181 reviews
5 stars
522
4 stars
242
3 stars
129
2 stars
77
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rude attitudes and unhelpful management.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and delays in service, particularly in drive-thru and curbside orders.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying hot and fresh meals, while others complained about cold, burnt, or poorly prepared items.
Cleanliness
Several customers noted that the restaurant, especially the children's play area, was often dirty and in need of more frequent cleaning.
Speed of Service
There were numerous complaints about slow service, particularly during busy hours, with some customers waiting excessively for their orders.
- EVEmily Vasquez3 days ago2.0Scanners to earn points were not working, employees seem to all be in the kitchen and no one at the counter or drive thru. Asked for assistance but were left ignored. Tables were extremely dirty and seats were sticky. Overall not a great experience except for the fact that their fries are crispy and fresh.
- MSMaryna SolodkaJan 4, 20265.0Very clean and easy to order
- LBLisbeth BarretoDec 28, 20255.0Todo muy bien... había escrito otra opinión pensando que era otro McDonald pero en este especifico todo estuvo perfecto... es más del que escribí la mala reseña nos fuimos y vinimos a este y todo excelente super super amable el personal.
- HWHua WeiDec 3, 20255.0非常喜欢 💕美国的薯条🍟比其他国家的好吃 有可能是原汁原味吧 本地产的所以味道不一样！
- GAGulya ANov 25, 20251.0I am not a frequent McDonald’s customer, but today my kids asked for a Happy Meal, and unfortunately it was a very disappointing experience. The chicken nuggets tasted horrible — almost like they were cooked in some strange oil, nothing like the usual taste. My kids couldn’t eat them at all. I hope this issue can be looked into because the quality today was far from acceptable. Thank you.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 27140 Cinco Ranch Blvd, Katy, TX?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for McDonald's at this location?
The drive-through is available daily from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, delivery is offered daily from 6:00 AM to 10:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup online?
You can order through McDonald's official delivery website https://mcdonalds.order.online/business/-5579 or use their mobile app available on Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
Are there any nearby places to visit after enjoying a meal at McDonald's?
Nearby places include Shipley Do-Nuts for bakery treats, Pepperoni's pizza and sandwich shop, and Frankie and Darling’s dessert restaurant.
Can I find wellness services near McDonald's at Cinco Ranch Blvd?
Yes, nearby wellness spots include Revolution Eyes and Innovision Family Eyecare for optical services, plus Being Pilates studio for fitness.
Are there dental and medical services near McDonald's at this location?
Several dental and medical providers are close by, such as Michael Huang, MD, DDS, Kidstown Dental, CR Smiles Dental Arts, and Next Level Urgent Care.
Does McDonald's provide any rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html