Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,168 reviews
5 stars
515
4 stars
240
3 stars
129
2 stars
74
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues in the dining area and play area, indicating a need for better maintenance.
Drive-Thru Efficiency
The drive-thru service was often criticized for being slow and inefficient, with customers frequently waiting longer than expected.
- LOLigia OliverosNov 15, 20255.0This young lady is one of the best employees I’ve ever seen working at a McDonald’s. I spent several minutes just watching how she did her job and it was incredible. She’s not lazy at all, unlike what you usually see in many fast-food places. The people preparing the food are super fast and everyone is friendly. The food was hot, the restaurant smelled good, and everything was clean. Definitely 5 stars!
- SKSan KNov 2, 20252.0This morning 6 am had a very bad experience with the lady manager . I submitted order via mobile app and it gave me confirmation number and charged me the amount. When I came to pick up food, all I hear from this lady manager is "No Sir" , we cannot help system is still not up . Being a manager, she could have either just gave me the food bypassing system or by some other means, instead all i hear is "No Sir,cannot help" . So you take my money and dont deliver the food ? Ridiculous... I have been here many times and I had no issues at all but this lady manager need to learn some customer service.....instead of just replying "No Sir"
- CHCaden HoNov 1, 20253.0The double cheeseburger was good but there wasnt a lot of onions
- KKKaitlyn KillianOct 25, 20255.0Love this place! Literally fast and amazing service. Food is always hot and staff super friendly 👏
- SGsophia garridoOct 24, 20255.0Awesome service and it’s amazingly managed! Kaitlyn is a sweetheart and she was so helpful and kind. Will definitely be back here whenever I’m hungry around cinco ranch! 💗 Food came out hot and fast too!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 27140 Cinco Ranch Blvd, Katy, TX?
McDonald's at this location is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for McDonald's at this location?
The drive-through is available daily from 6:00 AM to 11:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, delivery is offered daily from 6:00 AM to 10:30 PM with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup online?
You can order through McDonald's official delivery website https://mcdonalds.order.online/business/-5579 or use their mobile app available on Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service.
Are there any nearby places to visit after enjoying a meal at McDonald's?
Nearby places include Shipley Do-Nuts for bakery treats, Pepperoni's pizza and sandwich shop, and Frankie and Darling’s dessert restaurant.
Can I find wellness services near McDonald's at Cinco Ranch Blvd?
Yes, nearby wellness spots include Revolution Eyes and Innovision Family Eyecare for optical services, plus Being Pilates studio for fitness.
Are there dental and medical services near McDonald's at this location?
Several dental and medical providers are close by, such as Michael Huang, MD, DDS, Kidstown Dental, CR Smiles Dental Arts, and Next Level Urgent Care.
Does McDonald's provide any rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html