McDonald's

3.4
2137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1845 N Fry Rd, Katy, TX
77449, United States

Hours

Reviews

3.4
2,137 reviews
5 stars
806
4 stars
391
3 stars
293
2 stars
149
1 star
498

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Management Issues

Several reviews pointed out unprofessional behavior from management, including yelling at staff and customers, which created a toxic atmosphere.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
  • JG
    Jose Guti
    1 day ago
    1.0
    15 min de espera y esta vacío no hay clientes 7:40 y es 7:55 no tengo mi orden
  • VT
    Victor Torres
    Jan 5, 2026
    3.0
    I ordered 4 hot n spicy chicken sandwiches 1 20 pc and 1 baskets of fries . I only got two hot n spicy. And the nuggets weren't crispy and they were halfway cooked
  • ER
    Enaim Ramz
    Jan 3, 2026
    3.0
    Staff needs better costumer service, if they are going to be on the headset. Only 2 nice and professional staff. The rest seem to not enjoy what they are doing. Are they Having a bad day or having a stomach ache? Teach them to wait for costumer to at least finish talking and not to rush them while ordering. Also theres always a wait after ordering food, i have waited over 15minutes just f9
  • AR
    AlteredReality (RealityFlux)
    Dec 31, 2025
    5.0
    Ive been here a few times at different times of day over the last month, most recently today, new years eve around 2:40pm. Each time they seemed busy but handled my order well. The food was ready quickly and, most importantly, accurate and delicious. I also had no problem finding a nice clean table to eat at. Im happy to have a mcdonalds location such as this one within walking distance of my work for the break during my shift! I definitely plan on coming here again!
  • RG
    Ronald Greer
    Dec 9, 2025
    1.0
    The staff cut me off so they can park at the front door, they don't have ownership like other stores, this is an absent owner location operating by people that don't want to work there.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1845 N Fry Rd, Katy, TX?

McDonald's at 1845 N Fry Rd, Katy, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Fridays and Saturdays.