Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,137 reviews
5 stars
806
4 stars
391
3 stars
293
2 stars
149
1 star
498
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently reported dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Management Issues
Several reviews pointed out unprofessional behavior from management, including yelling at staff and customers, which created a toxic atmosphere.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
- JGJose Guti1 day ago1.015 min de espera y esta vacío no hay clientes 7:40 y es 7:55 no tengo mi orden
- VTVictor TorresJan 5, 20263.0I ordered 4 hot n spicy chicken sandwiches 1 20 pc and 1 baskets of fries . I only got two hot n spicy. And the nuggets weren't crispy and they were halfway cooked
- EREnaim RamzJan 3, 20263.0Staff needs better costumer service, if they are going to be on the headset. Only 2 nice and professional staff. The rest seem to not enjoy what they are doing. Are they Having a bad day or having a stomach ache? Teach them to wait for costumer to at least finish talking and not to rush them while ordering. Also theres always a wait after ordering food, i have waited over 15minutes just f9
- ARAlteredReality (RealityFlux)Dec 31, 20255.0Ive been here a few times at different times of day over the last month, most recently today, new years eve around 2:40pm. Each time they seemed busy but handled my order well. The food was ready quickly and, most importantly, accurate and delicious. I also had no problem finding a nice clean table to eat at. Im happy to have a mcdonalds location such as this one within walking distance of my work for the break during my shift! I definitely plan on coming here again!
- RGRonald GreerDec 9, 20251.0The staff cut me off so they can park at the front door, they don't have ownership like other stores, this is an absent owner location operating by people that don't want to work there.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1845 N Fry Rd, Katy, TX?
McDonald's at 1845 N Fry Rd, Katy, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's restaurant?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Can I order food from this McDonald's digitally?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru option?
Yes, this McDonald's location features a drive-thru service for fast and convenient ordering.
Are there any beauty salons near McDonald's at 1845 N Fry Rd in Katy?
Yes, VIP Nails and Hair and European Wax Center are nearby beauty salons where customers can relax and pamper themselves before or after visiting McDonald's.
What dining options are available near McDonald's in Katy, TX?
Nearby dining options include Tropical's Restaurant serving Latin American cuisine, Sonic Drive-In with American fast food, and Simply Splendid Donuts & Kolaches for bakery items.
Are there any convenient services near McDonald's that might interest customers?
Yes, customers can access The UPS Store for shipping and printing services, Metro by T-Mobile for mobile needs, and H&R Block for financial consulting located close to McDonald's.