Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,115 reviews
5 stars
798
4 stars
389
3 stars
287
2 stars
149
1 star
492
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude employees, long wait times, and incorrect orders.
Cleanliness
Customers frequently reported dirty conditions in the restaurant, including filthy tables and restrooms.
Order Accuracy
Many patrons experienced issues with incorrect orders and missing items, leading to frustration.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service skills.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and positive interactions.
- MJMelissa Jammm2 days ago1.0Went through drive through. They got our order wrong, so they told us to pull up. We waited a good 7 minutes. We were just missing 3 sausage. Went in, they weren't even working on it, Husband waited another 7-10 minutes. Still wrong, no accountability Manager also showed no priority or remorse
- JHJen H.Nov 7, 20254.0Can't ever go wrong with McDonald's!
- FGFrank GlezOct 28, 20255.0Muy buena y baños limpios y salió rápido el pedido aún cuando estaban limpiando el suelo del lugar… lo recomiendo mucho
- YGYenn GOct 9, 20251.0There always seems to be issues with the orders and never have certain food items available. The speaker on the far right either does not work or they got other issues cause it’s always hard to hear them and we always have to be repeating ourselves.
- MUmr unstopabullOct 9, 20251.0Rodrigo has to go. This guy was probably to worst I've ever encountered for real. I never leave reviews but I had to this time. Rodrigo was extremely rude and slammed the door and broke the sliding door closing it on me. I told the manager and she said they were understaffed and her employees are stressed ???????? Stressed??? Does that give the right to be in a bad mood ??? So he was very unprofessional. I'm in management and I'm telling you get him out of there. He should never work the line or take orders. He had an attitude as soon as he said welcome to mcdonalds. Rodrigio is by far the worst employe I've encountered at a mcdonalds. This is one review you should follow up on.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1845 N Fry Rd, Katy, TX?
McDonald's at 1845 N Fry Rd, Katy, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's restaurant?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Can I order food from this McDonald's digitally?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru option?
Yes, this McDonald's location features a drive-thru service for fast and convenient ordering.
Are there any beauty salons near McDonald's at 1845 N Fry Rd in Katy?
Yes, VIP Nails and Hair and European Wax Center are nearby beauty salons where customers can relax and pamper themselves before or after visiting McDonald's.
What dining options are available near McDonald's in Katy, TX?
Nearby dining options include Tropical's Restaurant serving Latin American cuisine, Sonic Drive-In with American fast food, and Simply Splendid Donuts & Kolaches for bakery items.
Are there any convenient services near McDonald's that might interest customers?
Yes, customers can access The UPS Store for shipping and printing services, Metro by T-Mobile for mobile needs, and H&R Block for financial consulting located close to McDonald's.