Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.5
372 reviews
5 stars
147
4 stars
68
3 stars
61
2 stars
24
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and long wait times.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions and unclean dining areas.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of professionalism and negative attitudes from employees.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale or cold food and issues with preparation.
- AMAlejandra Martinez5 days ago1.0Always something wrong with the orders. Always take too long for a few simple items. People working have no idea what is going on either. All around BAD BAD BAD!
- VOVirginia OsuekeOct 2, 20251.0Very slow
- DRDelmis RodríguezOct 2, 20251.0Esto me pasa siempre que voy a McDonald’s nunca me dan lo que ordeno pedí el número dos con queso y bacon y me dan esto un bañado de ketchup
- AGAlejandro GalindoSep 27, 20251.0This was my first visit to the McDonald's located inside this Walmart, and it turned out to be the worst decision I could have made. The restaurant was filthy, and the staff were all impolite none of them displayed any kindness or professionalism. I observed them playing and laughing instead of attending to their responsibilities. I ordered three large fries and two apple pies, but it took over 20 minutes for my order. After such a long wait, they asked if I wanted to wait an additional 12 minutes for the apple pies or receive a refund. I opted for the refund since the wait was excessive. Following that, I had to wait even longer just for three large fries literally just fries while they continued to act like children instead of concentrating on their work. Ultimately, I requested a refund for the fries as well, and they were rude about it, despite the fact that they were taking an unreasonable amount of time. The service was atrocious, and it wasn't just me they were also messing up other customers orders.
- JGJason GuityAug 28, 20255.0Génesis made the Atmosphere feel at the Katy locación muy bien 👍
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1313 Fry Rd in Katy, TX?
McDonald's is open daily from 6:30 AM to 10:00 PM.
During what hours is the drive-through service available?
The drive-through is open every day from 6:30 AM to 10:00 PM.
Can I order McDonald's food for delivery at this location?
Delivery service is available from 7:00 AM to 9:30 PM daily, and you can order online via their website.
Is there a mobile app to place orders for McDonald's?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play Store to place orders quickly.
What types of payment does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer free WiFi and mobile ordering services?
Yes, they provide free WiFi and support mobile ordering along with other services like McDelivery, Mobile Offers, and Gift Cards.
Is the McDonald's restaurant wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms for all customers.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Walmart for shopping, Redbox for movie rentals, and Em lash Studio 768 for beauty services.
How can nearby Walmart help if I'm visiting McDonald's at 1313 Fry Rd?
Since McDonald's is located at Walmart, you can easily grab groceries or other shopping items before or after your meal.
Are there other dining or beauty options near McDonald's?
Yes, nearby locations include Starbucks for coffee and Queens & Kings Hair Salon for beauty and spa services.