Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised fresh fries and good meals.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported unprofessional behavior from management.
KS
Ken SpringTX
Jan 5, 2026
4.0
Once the one customer who caused a traffic jam moved on, this location was smoking fast! Everyone is curtious, food was great and the fries are spot on! A note, entry and exit is a little challenging so just be on guard. Still worth a visit.
TC
Tesha Campbell
Dec 24, 2025
1.0
Horrible Service!! The manager was rude and talking over me. It is Christmas Eve and I understand everyone wants to get home to their families but leaving people in line that has been waiting for over 10 minutes and when I get to the intercome to place my order after you just took the car in front me order you tell me you are Closed is unacceptable. Good customer service is send someone out put cones out and anyone that comes behind the people already in line gets turned away. The manager walks outside to cut off the line but Refused to take the orders of people already in line she stated they already begun throwing food away so no food is available remind you it only 4:56pm and they close at 5pm. So disappointed in the service here will not support this location in the future. As a manager that was unacceptable she needs to be restrained.
IC
Ibis B Palmar C
Dec 20, 2025
2.0
Realmente la persona en la caja que me atendió primera vez fue excelente en caja y su servicio , fue excelente hasta me sirvió la cajita feliz en la mesa , el helado , el refresco con mi nieta , todo fue excelente , pero luego mi nieta quería otra cajita feliz ,me atendió y allí fui a la caja fue otra mujer de lente ,que mal atención al cliente , por favor
CS
Christina Santana
Dec 20, 2025
1.0
This McDonald's is always slow one person has to speak to everyone because they don't understand English
44
4KHuncho
Dec 17, 2025
1.0
When called up to mcdonalds i was rushed off the phone, they always say “the ice cream machine isn’t working” which is a way of saying i dont wanna clean the ice cream machine, its always the same problems either my fries are cold or they never have ice cream .
What are the operating hours for McDonald's drive-thru at 22914 Morton Ranch Rd, Katy, TX?
The drive-thru at McDonald's located at 22914 Morton Ranch Rd, Katy, TX is open daily from 5:00 AM to 1:00 AM.
What delivery services does McDonald's at Morton Ranch Rd offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's in Katy, TX?
You can order delivery through the website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at McDonald's Morton Ranch Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have free Wi-Fi available?
Yes, Wi-Fi is available at this McDonald's location.
What are McDonald's hours for dine-in or pickup at Katy, TX?
McDonald's at 22914 Morton Ranch Rd is open daily from 5:00 AM to 1:00 AM for dine-in and pickup.
Are there other fast food restaurants near McDonald's on Morton Ranch Rd?
Nearby fast food options include Burger King, Jack in the Box, and Whataburger located close to McDonald's on Morton Ranch Rd.
What dessert places can I visit near McDonald's Katy, TX?
Great American Cookies and Marble Slab Creamery/MaggieMoo’s are nearby dessert options you can visit before or after your meal at McDonald's.
Where can I find health-oriented food options near McDonald's Morton Ranch Rd?
Smoothie King is a nearby health-focused restaurant offering smoothies and health market items close to McDonald's.
How can nearby places like MedExpress Urgent Care or Walmart Supercenter be useful when visiting McDonald's Katy?
MedExpress Urgent Care provides medical services nearby, while Walmart Supercenter offers shopping and mobile phone services, making both convenient stops before or after visiting McDonald's.