Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned receiving old or improperly prepared food, including cold items and wrong orders.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unclean tables and floors.
Inconsistent Experience
While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency.
CM
Cori Matthews
Feb 25, 2026
5.0
Tasty
KK
kevinbadburn03
Feb 25, 2026
1.0
Ordered 40 nugget box that came with 2 medium fries. Also ordered 2 med shamrock shakes. The girl that was wearing reflective material took our order off the timer like they had done the order. Old nuggets don't taste good at all. Watched as she emptied a tray of nuggets that were almost done on time into our box. She also took and filled our fresh frie boxes that were definitely sitting for awhile. Then gave an attitude when my wife asked for fresh ones. Handed us our order and left.
Didn't we order 2 med shakes? Someone else made them and didn't mix them very well. Hope a corporate or owner sees this.
MB
Mike Barnhill
Feb 13, 2026
1.0
Can't follow simple instructions, your food is probably going to be wrong if you ask even for a simple thing like don't add something. I want to go here because it's a good location but y'all make it really hard.
MD
Michael Dingrando
Feb 10, 2026
1.0
Having to wait for over 45 minutes for my food is ridiculous. To make it worse getting passed up by nothing but DoorDash people. What happened to taking care of people inside your restaurant? I get mistakes are made but I shouldn’t have to raise my voice to get someone’s attention that’s 5 ft on the other side of the counter. I ordered my food at 6:44 PM and I just not got it all at 7:33 PM. Yall need to do better!!!!!!!!!
KS
Ken SpringTX
Jan 5, 2026
4.0
Once the one customer who caused a traffic jam moved on, this location was smoking fast! Everyone is curtious, food was great and the fries are spot on! A note, entry and exit is a little challenging so just be on guard. Still worth a visit.
What are the operating hours for McDonald's drive-thru at 22914 Morton Ranch Rd, Katy, TX?
The drive-thru at McDonald's located at 22914 Morton Ranch Rd, Katy, TX is open daily from 5:00 AM to 1:00 AM.
What delivery services does McDonald's at Morton Ranch Rd offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's in Katy, TX?
You can order delivery through the website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at McDonald's Morton Ranch Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have free Wi-Fi available?
Yes, Wi-Fi is available at this McDonald's location.
What are McDonald's hours for dine-in or pickup at Katy, TX?
McDonald's at 22914 Morton Ranch Rd is open daily from 5:00 AM to 1:00 AM for dine-in and pickup.
Are there other fast food restaurants near McDonald's on Morton Ranch Rd?
Nearby fast food options include Burger King, Jack in the Box, and Whataburger located close to McDonald's on Morton Ranch Rd.
What dessert places can I visit near McDonald's Katy, TX?
Great American Cookies and Marble Slab Creamery/MaggieMoo’s are nearby dessert options you can visit before or after your meal at McDonald's.
Where can I find health-oriented food options near McDonald's Morton Ranch Rd?
Smoothie King is a nearby health-focused restaurant offering smoothies and health market items close to McDonald's.
How can nearby places like MedExpress Urgent Care or Walmart Supercenter be useful when visiting McDonald's Katy?
MedExpress Urgent Care provides medical services nearby, while Walmart Supercenter offers shopping and mobile phone services, making both convenient stops before or after visiting McDonald's.
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