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McDonald's

3.7
(2151 reviews)

Business Details

22914 Morton Ranch Rd, Katy, TX
77449, United States
(281) 574-3529
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22914 Morton Ranch Rd, Katy, TX
77449, United States

Hours

Reviews

3.7
2,151 reviews
5 stars
923
4 stars
450
3 stars
262
2 stars
136
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned receiving old or improperly prepared food, including cold items and wrong orders.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean tables and floors.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency.
  • CM
    Cori Matthews
    Feb 25, 2026
    5.0
    Tasty
  • KK
    kevinbadburn03
    Feb 25, 2026
    1.0
    Ordered 40 nugget box that came with 2 medium fries. Also ordered 2 med shamrock shakes. The girl that was wearing reflective material took our order off the timer like they had done the order. Old nuggets don't taste good at all. Watched as she emptied a tray of nuggets that were almost done on time into our box. She also took and filled our fresh frie boxes that were definitely sitting for awhile. Then gave an attitude when my wife asked for fresh ones. Handed us our order and left. Didn't we order 2 med shakes? Someone else made them and didn't mix them very well. Hope a corporate or owner sees this.
  • MB
    Mike Barnhill
    Feb 13, 2026
    1.0
    Can't follow simple instructions, your food is probably going to be wrong if you ask even for a simple thing like don't add something. I want to go here because it's a good location but y'all make it really hard.
  • MD
    Michael Dingrando
    Feb 10, 2026
    1.0
    Having to wait for over 45 minutes for my food is ridiculous. To make it worse getting passed up by nothing but DoorDash people. What happened to taking care of people inside your restaurant? I get mistakes are made but I shouldn’t have to raise my voice to get someone’s attention that’s 5 ft on the other side of the counter. I ordered my food at 6:44 PM and I just not got it all at 7:33 PM. Yall need to do better!!!!!!!!!
  • KS
    Ken SpringTX
    Jan 5, 2026
    4.0
    Once the one customer who caused a traffic jam moved on, this location was smoking fast! Everyone is curtious, food was great and the fries are spot on! A note, entry and exit is a little challenging so just be on guard. Still worth a visit.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 22914 Morton Ranch Rd, Katy, TX?

The drive-thru at McDonald's located at 22914 Morton Ranch Rd, Katy, TX is open daily from 5:00 AM to 1:00 AM.

What delivery services does McDonald's at Morton Ranch Rd offer?

McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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