Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy
breakfast, lunch, and snack attack cravings. A modern take on a European classic, our
sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time-
honored kolache-making traditions. Each day, our master bakers make our dough using
the finest, freshest ingredients and also prepare artisan croissants and muffins that
complement our fresh-brewed coffee from Katz.
When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has
the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.
Several customers reported issues with uncooked dough and inconsistent quality of kolaches, while others praised the freshness and variety of options.
Customer Service
Mixed reviews on customer service; some employees received high praise for their friendliness and attentiveness, while others were criticized for rudeness and poor attitude.
Availability
Frequent complaints about the location being out of popular kolache options, leading to customer dissatisfaction.
Cleanliness
The establishment was noted for being clean and well-maintained by many customers.
JG
JASMINE GARRETT
Feb 15, 2026
5.0
Creative selection, fantastic taste, decent price. Could add more beverage options though.
RN
Richard Nguyen
Jan 14, 2026
1.0
I am disappointed when I discovered the TX Hot Polish had uncooked dough so I got my moneyback -I will never go to this location again since it is so close to my house. I normally goes to the Mason area as the owner knows how to cook the dough to be fully cooked every time. This location had a lot of Spanish personnels so it lacked the understanding of how to baked the food correctly.
EI
Eric Ibarra
Jan 11, 2026
3.0
Uncooked dough, Lily provided good service, The atmosphere, was very clean. We got are money back but keep saying that the dough is under cook cuz of the ingredients in Side. Remember we all. Have a phone look up why you should not eat raw dough.people need to stop getting complacent with under cook food.
EG
Emily Gladwell
Nov 25, 2025
2.0
Everything was great except the lady helping us we’ve been to this location a few times and every time we get help from her she has an awful attitude. We asked if there would be another batch of a particular kolache out soon and she rolled her eyes went to the back area for over 5 minutes and was just unnecessarily rude. Then when she came back we finished our order, and she put the items in the microwave for entirely too long and burned one of the items we had gotten. Her name was Lilly she never wore a name tag before now but she definitely needs some coaching.
DM
Diana Martinez
Nov 5, 2025
1.0
Took over an hour to prepare a simple breakfast order for delivery. Canceled. No one wants to wait 60+ for 3 kolaches and 1 coffee. And I live 1.5 miles away from this location.