Brand Certified
Kolache Factory
4.4(392 reviews)
Certified by Kolache Factory • Mar 01, 2026
Business Details
23240 Westheimer Parkway, Katy, TX
77494, United States
Certified by Kolache Factory • Mar 01, 2026
(281) 347-2253
Certified by Kolache Factory • Mar 01, 2026
https://locations.kolachefactory.com/kolache-factory-47cdead4a563
Certified by Kolache Factory • Mar 01, 2026
About
Certified by Kolache Factory • Mar 01, 2026
RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch RestaurantKolache Factory
Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy
breakfast, lunch, and snack attack cravings. A modern take on a European classic, our
sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time-
honored kolache-making traditions. Each day, our master bakers make our dough using
the finest, freshest ingredients and also prepare artisan croissants and muffins that
complement our fresh-brewed coffee from Katz.
When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has
the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Kolache Factory • Mar 01, 2026
Hours
Certified by Kolache Factory • Mar 01, 2026
Reviews
4.4
392 reviews
5 stars
259
4 stars
85
3 stars
22
2 stars
9
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Lucy and Jose for their exceptional service.
Food Quality
The kolaches received positive feedback for being delicious and fresh, although some customers reported issues with cold food and incorrect orders.
Order Fulfillment
Several reviews mentioned problems with incomplete orders and long wait times, indicating a need for improvement in order accuracy and efficiency.
Cleanliness
The establishment was noted for its cleanliness, especially in the dining area and restrooms, contributing positively to the overall experience.
Pricing
While many found the food to be good value, some customers felt the prices were a bit high compared to competitors.
- TSTania & José SolorzanoFeb 25, 20265.0Susy is a great employee and always welcoming
- RRRonnieFeb 12, 20265.0Lucy that attended me was awesome. Very nice courteous she gave me some good suggestions. I really appreciate it.
- RSRachel SantosFeb 2, 20265.0Lucy is the most sweetest person ever! Wonderful customer service! Was quick, patient! Loving and kind
- BGBen GibbonsJan 20, 20265.0The people here at this kolache factory are just so amazing! They were so kind and made sure to give me another good experience. I wish I brought cash because they do not have a system. set up for card tip so make sure you bring cash to tip them. They absolutely deserve it!!!
- CFClaudia Sara FernandezJan 1, 20261.0I had family visiting, so I placed an online order and my husband went to pick it up. When he arrived, the store had no customers, but they told him the online order would take 20 minutes. He waited the full 20 minutes, and even then, they only started preparing the order at the scheduled pickup time. Their attitude was very poor and unprofessional. It honestly felt like they didn’t care about their customers. Overall, it was a very bad experience with this store. 9:20 was my order is 11:34 and still no food Thank you for responding. He was fine waiting until the pickup time shown on the website. However, we don’t understand why the order wasn’t started earlier when there were no other customers, especially if preparation takes 45 minutes. The pickup time was 11:09 a.m., and although you say it was ready at 11:21 a.m., the food was cold and the drinks were half melted. We do want to give credit to the employee from the other location—he was understanding and provided great customer service. The other staff maybe they need more training
Frequently Asked Questions About Kolache Factory
Does Kolache Factory accept reservations?
No, Kolache Factory does not accept reservations.
What are the operating hours of Kolache Factory?
Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM, and on Sunday from 7:00 AM to 2:00 PM.
What types of payment does Kolache Factory accept?
Kolache Factory accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, and cash.
What services does Kolache Factory offer for order pickup and delivery?
Kolache Factory offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What kind of food and specialties can I find at Kolache Factory?
Kolache Factory specializes in kolaches, dinner rolls, and party trays, along with artisan croissants, muffins, and fresh-brewed coffee.
Is Kolache Factory wheelchair accessible?
Yes, Kolache Factory has a wheelchair accessible entrance, parking, seating, and restrooms.
Does Kolache Factory offer catering for events?
Yes, Kolache Factory offers catering services including party trays for big events.
Are there nearby offices or services where I can visit before or after grabbing a bite at Kolache Factory?
Yes, nearby you can find Universal Title Partners, Huffman & Associates, and Stewart Title Company, which are real estate and professional service offices where you might stop by before or after visiting Kolache Factory.
What healthcare services are available near Kolache Factory?
Near Kolache Factory, there are several healthcare providers including Cheery Smile Dental, Katy Smiles Center, Family Medical Center At Cinco Ranch, and Laird Orthodontics that you might visit alongside your trip to the bakery.
Are there family-friendly or educational services close to Kolache Factory?
Yes, nearby places include Children's Lighthouse of Cinco Ranch which is a preschool/daycare, and Tru-IQ Math Reading Writing and Gideon Math and Reading Center for tutoring and educational services, ideal for families visiting the area.
Brand Certified Facts from Kolache Factory
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Certified March 01, 2026Yext Knowledge Graph
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