Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy
breakfast, lunch, and snack attack cravings. A modern take on a European classic, our
sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time-
honored kolache-making traditions. Each day, our master bakers make our dough using
the finest, freshest ingredients and also prepare artisan croissants and muffins that
complement our fresh-brewed coffee from Katz.
When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has
the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.
Numerous customers reported rude and unhelpful staff, with specific complaints about poor customer service experiences.
Food Quality
Several reviews highlighted inconsistent food quality, including issues with overcooked or underfilled kolaches.
Cleanliness
While some customers praised the cleanliness of the location, others raised concerns about hygiene practices, particularly regarding food handling.
Order Accuracy
Frequent complaints about incorrect orders and mistakes in fulfilling requests were noted, leading to customer dissatisfaction.
Positive Experiences
Despite the issues, many customers enjoyed the taste of the kolaches and appreciated the fast service when it was good.
VC
VINICIUS CAMPOS
Dec 14, 2025
3.0
Kolaches are great. Service is terrible!
BO
Busola Okafor
Dec 1, 2025
2.0
This Kolache factory has inferior kolaches compared to the other kolache factory locations. If you have never tried a kolache from a different location, do yourself a favor and go try another location. The shell/bread is always so hard and dark brown yet somehow uncooked. The bacon and cheese kolache is pretty much just cheese with bacon fat. I get the sausage and cheese for my kids when I dont want to drive out further and the shell always hard. I typically go in just so I can choose the lighter shells. Please try to improve on the quality.
KC
Kingshuk Choudhury
Oct 4, 2025
1.0
I had a coupon for 50% off but did not notice the coupon expired. I asked them to hold my order for 5 mins and I said I would come and provide another coupon which was not expired. They made a big fuss and was so rude about it at the drive by and did not provide me this courtesy. I have been a customer for 12 years with them at this location. You lost a loyal customer today.