Overall, customers enjoyed the food, highlighting its deliciousness and generous portions, though some noted inconsistencies in flavor and freshness.
Service Issues
While many praised the attentive and friendly service, several reviews mentioned poor service experiences, including long wait times and unprofessional staff.
Cleanliness and Atmosphere
The restaurant received positive remarks for its cleanliness and inviting atmosphere, contributing to a pleasant dining experience.
Pricing Concerns
Some customers felt the prices were high for the quality and portion sizes, with complaints about hidden fees and value for money.
Halal Options
The availability of halal food was appreciated, but some customers noted that not all menu items were halal, leading to confusion.
RK
Reema Khan
Nov 11, 2025
5.0
They took special attention to prepare my Pho, when I requested for Halal only. They called and told me that one topping was not halal and I appreciated that so the correct order can be made. Their online ordering system was very easy and efficient way to order. Food was ready when my husband arrived. I absolutely love their pho… my favorite comfort food 🍜
RP
Review Places
Nov 2, 2025
3.0
It's not a vietnamese restaurant. It's a chinese restaurant. Customer service is good. Place is clean. Restroom is clean. Food is ok. $16.67 for 1 spicy korean with rice. $2 extea for a fried rice.
Could be 5 stars but i got trapped.
DO
Dimpho “Didi” Okolie
Nov 2, 2025
4.0
This was a good place to get lunch, the food portion we good and the food tasted really good.
II
indira irons
Oct 31, 2025
2.0
Had a sparragus craving but they ran out of it it was delicious.Most likely come back if they had more veggies available .Service was kind.
IA
Iman Ahmad
Oct 18, 2025
1.0
I was leaving and I was basically harassed by this old woman because I chose not to tip. She stopped me while I was leaving and was begging me and my friend for a tip and she wouldn’t leave us alone. If she isn’t a real minimum wage waiter (she told me she makes $12 an hour) why would I leave a tip? I know tipping culture in America has gotten bad, but I DO tip, at sit down restaurants where waiters make little to nothing, not 5 dollars above minimum wage. The dumplings were also very bad tasting. Beware before you come because they do beg for a tip even when tipping isn’t required.
Imperial Pho is open Monday, Tuesday, Thursday, Sunday from 12:00 PM to 9:30 PM, and Friday and Saturday from 12:00 PM to 10:30 PM. It is closed on Wednesdays.
Does Imperial Pho offer delivery and pickup services?
Yes, Imperial Pho offers both in-store pickup and delivery services.
Where is Imperial Pho located?
Imperial Pho is located at 6037 N Fry Rd, Katy, TX 77449, United States.
How can I view the menu or place an order online for Imperial Pho?
You can view the menu and place orders online at https://imperialpho.com/menu.
What type of cuisine does Imperial Pho serve?
Imperial Pho serves Vietnamese cuisine along with Asian fusion dishes, including pho and bubble tea, and is also halal and vegetarian friendly.
What is the price range at Imperial Pho?
Imperial Pho has a price range rated as level two, indicating moderate pricing.
Are there other dining options near Imperial Pho?
Yes, nearby dining options include Subway sandwich shops and Havana Blues Restaurant, which serves Cuban and Caribbean cuisine.
What shopping centers or retail stores are close to Imperial Pho?
Eagle Ranch Shopping Center and Mattress1One retail store are located nearby for additional shopping needs.
What services are available near Imperial Pho for shipping and mailing?
Nearby services include UPS Authorized Shipping Outlet and Postal Plus One, which offers shipping, printing, and notary services.
Are there health and wellness services near Imperial Pho?
Yes, nearby health services include Marquis Family Dentistry and TSO Eagle Ranch for optometry and eye care.