H-E-B

4.6
1310 reviews

About

Grocery StoreGrocery Delivery ServiceFloristButcher ShopSeafood Market
Your new Katy Park H-E-B at Morton Ranch Rd & Katy Hockley Cutoff Rd, is now open! Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Katy Park H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
24924 Morton Ranch Rd, Katy, TX
77493, United States

Hours

Reviews

4.6
1,310 reviews
5 stars
1,069
4 stars
125
3 stars
30
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers appreciate the friendly and helpful staff, although there are occasional reports of slow service in specific departments.

Product Quality

Many customers praise the freshness and quality of produce and meats, but some have reported issues with specific items like rotten oranges and short shelf life of certain products.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping experience.

Pricing Concerns

While many find the prices reasonable, some customers feel that certain items are expensive compared to competitors.

Curbside Pickup Issues

There are complaints regarding the quality of curbside pickup, particularly with items being moldy or not properly checked before delivery.
  • PN
    Paul Norred
    Nov 15, 2025
    1.0
    Not really appreciate that the restroom was shut down for quite a while, door to the women's room was blocked by a cleaning cart . Wife had to go badly but restroom shut down. Told the floor manager but there's a reaction not even sorry for the experience. Didn't seem to care
  • CS
    Cindy Shawver
    Nov 13, 2025
    5.0
    We like coming here when we visit because we don't have one back home. They have a great deli and bakery! Their brand of items that we have tried rival the brand name items at a lower cost.
  • NC
    Nancy Charles
    Nov 10, 2025
    5.0
    There’s a guy name Thomas who works curbside at this location. He’s very pleasant and offers a compliment every time. For example , I was at curbside with my son and I saw him coming my way from the rearview and I quickly put on a hat and I told my son watch he’s gonna compliment me on the hat and guess what? he did! He was like hey nice hat by the way 🙂 he’s just always makes me smile very nice gentleman very nice. Imagine him leading a crew was my thought leaving curbside. Aside from that I genuinely love this location.
  • GH
    Gina Henderson
    Nov 9, 2025
    5.0
    This store is huge! You can find everything you need here. My shopping experience was very pleasant place was clean , and the staff very polite and helpful. I would recommend that if you going to shop here you use the HEB app it was very useful all products are exactly where the app say they can be found which also made me enjoy my shopping . I will be returning
  • KT
    Kevin Texas
    Oct 20, 2025
    1.0
    I usually have good experiences at this HEB deli section, but today was disappointing. There were three ladies working behind the counter, and they were moving very slowly. I waited patiently while they helped two other customers. After that, instead of taking my order, they began filling deli meats for store use and completely ignored me. When one of them finally approached, I politely mentioned that I had been waiting for about 10 minutes. As I started to give my order, another worker came over and began asking other people in line what they wanted, clearly skipping me on purpose. At that point, I decided to leave. It felt very disrespectful, which was surprising because I’ve always received good service here before. Maybe they were having a rough day, but I hope management looks into this so that future experiences are better for everyone.

Frequently Asked Questions About H-E-B

What are the opening hours of H-E-B in Katy Park?

H-E-B in Katy Park is open daily from 6:00 AM to 11:00 PM.

Where is the H-E-B store in Katy Park located?

The H-E-B store is located at 24924 Morton Ranch Rd, Katy, TX 77493, USA.