Your new Katy Park H-E-B at Morton Ranch Rd & Katy Hockley Cutoff Rd, is now open! Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Katy Park H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, scratch bakery, Blooms floral shop, and much more. See you soon!
Overall, customers appreciate the friendly and helpful staff, although there are occasional reports of slow service in specific departments.
Product Quality
Many customers praise the freshness and quality of produce and meats, but some have reported issues with specific items like rotten oranges and short shelf life of certain products.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a positive shopping experience.
Pricing Concerns
While many find the prices reasonable, some customers feel that certain items are expensive compared to competitors.
Curbside Pickup Issues
There are complaints regarding the quality of curbside pickup, particularly with items being moldy or not properly checked before delivery.
PN
Paul Norred
Nov 15, 2025
1.0
Not really appreciate that the restroom was shut down for quite a while, door to the women's room was blocked by a cleaning cart . Wife had to go badly but restroom shut down.
Told the floor manager but there's a reaction not even sorry for the experience. Didn't seem to care
CS
Cindy Shawver
Nov 13, 2025
5.0
We like coming here when we visit because we don't have one back home. They have a great deli and bakery! Their brand of items that we have tried rival the brand name items at a lower cost.
NC
Nancy Charles
Nov 10, 2025
5.0
There’s a guy name Thomas who works curbside at this location. He’s very pleasant and offers a compliment every time. For example , I was at curbside with my son and I saw him coming my way from the rearview and I quickly put on a hat and I told my son watch he’s gonna compliment me on the hat and guess what? he did! He was like hey nice hat by the way 🙂 he’s just always makes me smile very nice gentleman very nice. Imagine him leading a crew was my thought leaving curbside. Aside from that I genuinely love this location.
GH
Gina Henderson
Nov 9, 2025
5.0
This store is huge! You can find everything you need here. My shopping experience was very pleasant place was clean , and the staff very polite and helpful. I would recommend that if you going to shop here you use the HEB app it was very useful all products are exactly where the app say they can be found which also made me enjoy my shopping . I will be returning
KT
Kevin Texas
Oct 20, 2025
1.0
I usually have good experiences at this HEB deli section, but today was disappointing. There were three ladies working behind the counter, and they were moving very slowly. I waited patiently while they helped two other customers. After that, instead of taking my order, they began filling deli meats for store use and completely ignored me.
When one of them finally approached, I politely mentioned that I had been waiting for about 10 minutes. As I started to give my order, another worker came over and began asking other people in line what they wanted, clearly skipping me on purpose. At that point, I decided to leave.
It felt very disrespectful, which was surprising because I’ve always received good service here before. Maybe they were having a rough day, but I hope management looks into this so that future experiences are better for everyone.
H-E-B in Katy Park is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store in Katy Park located?
The H-E-B store is located at 24924 Morton Ranch Rd, Katy, TX 77493, USA.
Does H-E-B Katy Park offer grocery delivery and curbside pickup services?
Yes, H-E-B Katy Park offers convenient curbside pickup and grocery delivery services.
What types of products and services does H-E-B Katy Park provide?
H-E-B Katy Park provides fresh produce, quality meat and seafood, a full-service pharmacy with drive-thru, scratch bakery, Blooms floral shop, and more.
What payment methods are accepted at H-E-B Katy Park?
H-E-B Katy Park accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Visa, and contactless payments.
Is the H-E-B store in Katy Park wheelchair accessible?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
Does H-E-B Katy Park have free Wi-Fi available?
Yes, free Wi-Fi is available at H-E-B Katy Park.
What nearby dining options are available close to H-E-B Katy Park?
Nearby dining options include Airi Ramen Katy Park (Japanese restaurant), Rita's Italian Ice & Frozen Custard, McDonald's, Jinju Boba Haus (bubble tea), Coco Crepes & Coffee, and Taco Express.
What nearby health services can customers access near H-E-B Katy Park?
Customers can visit Eye Eye Doc for optometry, Dentists of Katy Park for dental services, and Memorial Hermann-GoHealth Urgent Care for urgent medical needs.
What leisure and personal care services are close to H-E-B Katy Park?
Nearby leisure and personal care include The Venetian Nail Spa, Bang Le Hair Studio, Great Clips barbershop, and Katy Youth Soccer Club for sports activities.