About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 25675 Nelson Way in Katy, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
3,392 reviews
5 stars
2,417
4 stars
633
3 stars
157
2 stars
59
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness
The store is frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Product Quality
While most reviews commend the freshness and quality of products, some customers reported issues with stale or expired items.
Curbside Pickup Issues
Several customers expressed dissatisfaction with curbside pickup, citing missing items and poor quality of selected products.
Overall Experience
Overall, HEB is viewed positively, with many customers considering it their favorite grocery store due to its variety and service.
- AIAaron IrbyJan 2, 20263.0Went directly to the butcher's counter, paid high prices for thick steaks and it wasn't prime. Part of the steak was so tough that it wasn't eatable. Never buyingeat here again. Everything else is terrific though.
- PSPriscilla SteinhoffDec 30, 20255.0This staff is so sooo helpful . Floral dept is the best at this Heb ! Mayra is so kind and is always willing to help with excellent service !
- CMClarisa MireiDec 29, 20255.0Curbside is great! I’ve always had friendly team members load my groceries. I’m not too familiar with the store because I just moved here but from the few times I’ve been inside everything is very well organized and we’ve been treated nicely.
- ARAdeeba RaheemDec 23, 20255.0We stopped here on our way to Houston, and it turned out to be a great break during the drive. The store was spacious, clean, and easy to navigate, which made the stop quick and comfortable. There were plenty of grab-and-go sushi options and the bakery items were especially impressive. Everything we tried was fresh and super delicious, making it a stop we’d happily make again.
- JDJerry DavisDec 15, 20255.0We came to the store this evening and ran across a young lady named Sam. She was working so hard disinfecting her register to have no contamination at all! Very sweet personality and I know Santa Claus is coming to see her cause I can tell she’s definitely a good girl. She definitely needs a big big raise merry Christmas to you all and to all a good night. And we can’t forget miss Angie with her stylish hair! Allstar service at an allstar location!!!!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for H-E-B Katy Market?
H-E-B Katy Market is open daily from 6:00 AM to 11:00 PM.
Where is H-E-B Katy Market located?
The store is located at 25675 Nelson Way, Katy, TX 77494, USA.
What types of products can I find at H-E-B Katy Market?
H-E-B offers a variety of products including Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Does H-E-B Katy Market offer delivery and curbside pickup?
Yes, H-E-B Katy Market provides curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at H-E-B Katy Market?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Katy Market have wheelchair accessible entrances and parking?
Yes, the store has wheelchair accessible entrances and parking available.
Are organic products and prepared foods sold at H-E-B Katy Market?
Yes, H-E-B Katy Market sells organic products and prepared foods.
What nearby places can I visit before or after shopping at H-E-B Katy Market?
You can visit nearby places such as Honeysuckle White restaurant, Pin Oak Produce grocery store, and H-E-B Pharmacy for additional shopping or dining options.
Is there a clinic near H-E-B Katy Market if I need urgent medical care?
Yes, RediClinic Katy (Pin Oak) is nearby and provides urgent care services.
What local services are available close to H-E-B Katy Market that customers might find useful?
Nearby services include Enterprise Rent-A-Car for travel needs, First Community Credit Union for financial services, and Western Union for money transfer.