About
Grocery Store
No store does more than your nearby H-E-B located at 4950 FM 1463 in Katy, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
1,768 reviews
5 stars
1,326
4 stars
282
3 stars
58
2 stars
30
1 star
72
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers appreciate the quality and freshness of the food, particularly in the produce section.
Customer Service
Mixed reviews on customer service; while some staff are praised for being friendly and helpful, others have been reported as rude or unprofessional.
Curbside Issues
Frequent complaints about curbside service, including missing items and poor communication from staff.
Store Cleanliness
The store is generally reported as clean and organized, though some customers have noted issues with cleanliness in certain areas.
Management Concerns
Several reviews mention dissatisfaction with management's handling of customer complaints and issues.
- KMKisoms Majoba3 days ago5.0It reminds me of Market Basket in Massachusetts. The pharmacy side is also on point. H-E-B is my ultimate go to place for groceries when in Houston.
- LBLori B5 days ago5.0HANDS DOWN BEST WHITE CHOCOLATE CHIP MACADAMIA COOKIES
- SFspencer fesmireNov 16, 20255.0I'm not sure if there is a better grocery store in America...and that's a bold statement.
- GHGil HernandezNov 9, 20255.0the only downside is they are a bit pricey but a very good store with many products!
- VBVirginia BarrieraNov 6, 20255.0First time at this new location. My favorite place to shop for groceries for over 20 years. I like the fresh meats, fruits and vegetables. During this season always have the sales get a free turquey up to 12 pounds with the purchase of half pound ham or bone-in ham.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for the H-E-B store in Katy, TX?
The H-E-B store in Katy, TX is open daily from 6:00 AM to 11:00 PM.
What types of payment does the H-E-B at Cross Creek Ranch accept?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B in Katy offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same day delivery services.
Where can I find current deals and weekly ads for this H-E-B store?
You can find weekly deals and more in this week's ad at https://www.heb.com/weekly-ads/weekly-deals/736.
How can I learn about H-E-B's sourcing for meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers and also from across the USA, with a small amount from Canada and Mexico. Each package labels the country of origin.
Is this H-E-B store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, and also public restrooms.
Does this H-E-B location sell organic products?
Yes, this H-E-B location sells organic products as part of their offering.
What other stores or services are nearby the H-E-B in Cross Creek Ranch?
Nearby places include Sumenti Jewels (jewelry store), Club Scikidz Houston (educational camp and gym), and Twin Liquors (liquor store). Customers can conveniently shop or visit these locations around their H-E-B trip.
Are there dining options near the H-E-B store in Katy?
Yes, you can find nearby dining options such as Coco Crepes & Coffee for breakfast or coffee, Chronic Fries and Urban Bird Hot Chicken for American chicken restaurants, and Fulshear Dickeys for barbecue cuisine.
What fitness and wellness facilities are near the H-E-B in Cross Creek Ranch?
Nearby wellness options include Massage Heights Cross Creek for massage and skincare, SweatHouz Katy health spa, and The Joint Chiropractic for chiropractic care and massage services.