About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 4950 FM 1463 in Katy, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
1,785 reviews
5 stars
1,342
4 stars
283
3 stars
58
2 stars
30
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are mixed reviews about customer service, with some praising individual staff members for their helpfulness, while others report rude behavior and unprofessionalism from certain employees.
Product Quality
Customers appreciate the quality of fresh produce and groceries, but there are complaints about rotten fruits and inconsistent stock levels.
Store Cleanliness
While some reviews highlight cleanliness and organization, others criticize the store for being dirty and poorly maintained.
Curbside Experience
Many customers express frustration with the curbside service, citing issues with missing or incorrect items in their orders.
Pricing
Customers find prices reasonable and appreciate discounts, although some mention that certain items can be pricey.
- SMSandra MorenoJan 2, 20265.0Very clean store. Friendly staff.
- LTLong TrầnDec 24, 20251.0HEB should treat its customers with more respect
- SSSusieyeDec 24, 20251.0An extremely slow check out process combined with rude and highly unprofessional behavior
- PSPatricia StatonDec 22, 20255.0My niece Heather works there was happy to see her today😻 haven't seen in 10 years
- YYYOSHA!Dec 16, 20255.0Benjamin Panaritis was such a good manager he helped me out at the self checkout
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for the H-E-B store in Katy, TX?
The H-E-B store in Katy, TX is open daily from 6:00 AM to 11:00 PM.
What types of payment does the H-E-B at Cross Creek Ranch accept?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B in Katy offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same day delivery services.
Where can I find current deals and weekly ads for this H-E-B store?
You can find weekly deals and more in this week's ad at https://www.heb.com/weekly-ads/weekly-deals/736.
How can I learn about H-E-B's sourcing for meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers and also from across the USA, with a small amount from Canada and Mexico. Each package labels the country of origin.
Is this H-E-B store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, and also public restrooms.
Does this H-E-B location sell organic products?
Yes, this H-E-B location sells organic products as part of their offering.
What other stores or services are nearby the H-E-B in Cross Creek Ranch?
Nearby places include Sumenti Jewels (jewelry store), Club Scikidz Houston (educational camp and gym), and Twin Liquors (liquor store). Customers can conveniently shop or visit these locations around their H-E-B trip.
Are there dining options near the H-E-B store in Katy?
Yes, you can find nearby dining options such as Coco Crepes & Coffee for breakfast or coffee, Chronic Fries and Urban Bird Hot Chicken for American chicken restaurants, and Fulshear Dickeys for barbecue cuisine.
What fitness and wellness facilities are near the H-E-B in Cross Creek Ranch?
Nearby wellness options include Massage Heights Cross Creek for massage and skincare, SweatHouz Katy health spa, and The Joint Chiropractic for chiropractic care and massage services.