Business Details
4950 FM 1463, Katy, TX
77494, United States
Certified by H-E-B • Mar 01, 2026
(346) 387-7200
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 4950 FM 1463 in Katy, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.6
1,799 reviews
5 stars
1,351
4 stars
285
3 stars
58
2 stars
30
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude behavior from specific employees, particularly in the deli and floral departments.
Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Quality
Customers expressed concerns about the quality of certain products, particularly produce and seafood, with reports of rotten items and poor preparation.
Checkout Experience
Several reviews highlighted issues with slow checkout processes and errors in order fulfillment, particularly with curbside service.
Management Issues
There were complaints regarding the professionalism of management and how customer complaints were handled, with some customers feeling disrespected.
- SBSiddhant Biradar4 days ago5.0Very clean and nice place. I was able to find what I needed.
- MNMandii NicholeFeb 21, 20261.0I purchased ground sirloin, got home to cook it and it had grey meat mixed in, under the top layer of red meat. I currently have an open customer service ticket for the same thing from the Sugar Land store on 2/19.
- FTFawn TellerFeb 14, 20265.0This HEB is not the closest option to my house but I go here because there are some fantastic employees that always make me feel welcome. They know me and my kids, they are always smiling and make my day a little brighter. Serena is my favorite. She is a fantastic employee. John and Marsha who are at the cooking connection are always making fabulous food and serving with a smile. Can’t say enough great things about this HEB.
- TTTrinitytheZFeb 8, 20261.0got food poisoning from the sushi here, be careful guys
- NRNathalie Rossi RomeroFeb 7, 20261.0the gentleman working gas today was very rude and weird. H-E-B, do better and hire people that know how to talk to others.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for the H-E-B store in Katy, TX?
The H-E-B store in Katy, TX is open daily from 6:00 AM to 11:00 PM.
What types of payment does the H-E-B at Cross Creek Ranch accept?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B in Katy offer curbside pickup and delivery services?
Yes, this H-E-B location offers curbside pickup, delivery, and same day delivery services.
Where can I find current deals and weekly ads for this H-E-B store?
You can find weekly deals and more in this week's ad at https://www.heb.com/weekly-ads/weekly-deals/736.
How can I learn about H-E-B's sourcing for meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers and also from across the USA, with a small amount from Canada and Mexico. Each package labels the country of origin.
Is this H-E-B store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, and also public restrooms.
Does this H-E-B location sell organic products?
Yes, this H-E-B location sells organic products as part of their offering.
What other stores or services are nearby the H-E-B in Cross Creek Ranch?
Nearby places include Sumenti Jewels (jewelry store), Club Scikidz Houston (educational camp and gym), and Twin Liquors (liquor store). Customers can conveniently shop or visit these locations around their H-E-B trip.
Are there dining options near the H-E-B store in Katy?
Yes, you can find nearby dining options such as Coco Crepes & Coffee for breakfast or coffee, Chronic Fries and Urban Bird Hot Chicken for American chicken restaurants, and Fulshear Dickeys for barbecue cuisine.
What fitness and wellness facilities are near the H-E-B in Cross Creek Ranch?
Nearby wellness options include Massage Heights Cross Creek for massage and skincare, SweatHouz Katy health spa, and The Joint Chiropractic for chiropractic care and massage services.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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