Dutch Bros Coffee

4.4
714 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
22719 Morton Ranch Rd, Katy, TX
77449, United States

Hours

Reviews

4.4
714 reviews
5 stars
536
4 stars
68
3 stars
35
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, with some experiencing waits of over 30 minutes.

Drink Quality

There are mixed reviews on drink quality, with some customers praising the taste while others reported inconsistencies and issues with sweetness.

Customer Service

Customer service experiences vary widely; while some staff are described as friendly and attentive, others have been noted as rude or inattentive.

Order Accuracy

Several customers expressed frustration with incorrect orders and a lack of attention to detail in drink preparation.
  • PW
    Paul Williams
    Jan 5, 2026
    5.0
    Love the old school La Marzocco 3 head espresso machine with Train playing on the sound system. I did a walk-up, but two baristas were working there dual drive through lanes like a pro. Got a small iced coffee that surprised me- really good!
  • EP
    Emily Philyaw
    Jan 4, 2026
    5.0
    Typing this through tears at the kindness of this location! I had a mobile order when my 5 month old had a meltdown and asked the bro-ista at the window for warm water to make him a bottle. She was happy to help, and offered kindness and support when I really needed it most. It makes so much of a difference when you’re seen, this Dutch Bros has an exhausted mama customer for life
  • J1
    John 17
    Dec 25, 2025
    5.0
    Great place for coffee. I am one of the regulars. The staff is beyond friendly, they get good training and they hire right. I have never had an issue with any of them. The people complaining about service times are the same people who get there at 1030am on a Saturday and dont want to wait. Be patient, this place gets BUSY. Or maybe go earlier when it's not busy or order on the app and pick up ahead. Use your common sense. Every coffee place will have a wait during peak hours. If you don't like to wait, make your own coffee at home.
  • NS
    Nissa Sandoval
    Dec 14, 2025
    1.0
    Man I had high hopes for this place when it first opened but as time has gone on it has been going downhill. Drinks are coming out either super sweet or really dulled down with milk. Wait times have gotten longer and longer. Baristas are either inattentive or busy flirting with each other/customers. Tonight was the last straw. I ordered two kid size hot chocolates and it took over 30 minutes to make and when I got them they were BOILING hot. One of my kids was so surprised by how hot the liquid and cup were that they dropped it on their lap causing scalding on their skin. Any other time I have ordered a KID size hot chocolate it is what they call “not so hot”. I don’t know what they had going on tonight. This experience really sucked because my family and I love Dutch bros. We’ve been customers since we lived in Oregon and this is the closest location to us.
  • RH
    Roxana Horak
    Dec 10, 2025
    3.0
    Came for a 3pm merch drop. Got in line around 3:50, clinging to the hope that they wouldn’t run out, and ordered a large SF golden eagle with no ice and a medium SF chocolate milk. Got to the window and found out they’re out of merch (the person two cars ahead of me, got their last ones). 😭 Also found out at the window that my drinks were cold pours (extra charge for each) instead of just no ice and the chocolate milk was not made SF. I asked that the coffee just be refunded and the chocolate milk remade. They refunded the chocolate milk and sent me on my way. I parked and went to the window to ask for it to be corrected and they just went ahead and refunded my whole order for all the mistakes. I understand they’re busy during merch drops.. but mistake after mistake on the same order? 😭 So so sad.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!