Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.4
696 reviews
5 stars
526
4 stars
68
3 stars
34
2 stars
22
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or inattentive service.
Speed of Service
Many customers express frustration with slow drive-thru service, with long wait times reported frequently.
Drink Quality
While some customers love the drinks, there are complaints about inconsistency in drink preparation and quality.
Staff Attitude
There are notable concerns about staff attitudes, with some customers experiencing uncharacteristic rudeness and lack of enthusiasm.
Customer Loyalty
Despite issues, many customers remain loyal due to positive past experiences and the quality of drinks.
- AHallie huerta4 days ago5.0I always get great customer service here so saying that Amari is one of the best is really saying something! If you had an Amari at every restaurant then you’d surly over run Starbucks in no time
- BBBre BreNov 10, 20251.0I don’t like this location at all. The two girls that work the night shift are rude and does not have good customer service skills. I ordered a large 911 and initially didn’t want ice but she said there would be an upcharge because ice is most of the drink which is insane to me because who wants to pay for a cup of ice. I was like ok then just give me light ice because it’s supposed to be a strong drink I don’t want it watered down after a while. I get my drink and the girl who made the drink didn’t even acknowledge me just hands it to me and walk away. Which is just a bit rude because I said thank you and have a good day and didn’t receive a response and after receiving my drink I tasted it and it tasted like mostly milk I barely can taste the espresso so I’m like ok maybe it’s just a bit more diluted because of the milk so I got about half way through the drink and don’t feel and kick of energy from the espresso at all so I got about half back to see if they can accommodate in any way because I have to work a 12 hour shift and need my coffee lol but she said there is nothing she can do besides giving me some points and I have to say this is a location I will never be returning to because she is literally the one who made my drink and she knows she gave me a cup of milk and maybe 2 shots of espresso of the 6 I was supposed to get. Quite disappointed because every other Dutch bros I’ve been to has made my drink perfectly and always have great customer service, always greet and farewell their customers and but not this one.
- SSStephanie StermanNov 9, 20251.0Awful wait times. Today we waited in line for nearly an hour (7:50am-8:40am). When we finally made it to the window, there was no acknowledgement of their 50 minute wait time. I do not recommend this location.
- NNNatNov 8, 20255.0I've never had a bad experience at Dutch Bros! Their coffee and drinks are delicious, I even order things that they took off the menu and they still make them the exact same! The staff is always nice, and cheerful! I would recommend this to anyone who hasn't tried it yet!!
- VAVanessa AnneNov 1, 20254.0By far the best coffee selection and on point on taste. But very slow drive thru… please train your employees on how to be efficient, how many minutes shoud a vehicle be in line and should wait if one vehicle has 1-4 orders. Since the orders are already taken in line, they should keep making the orders and the flow will be smooth…
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including coffee, espresso-based drinks, teas, smoothies, frozen coffee, cold brew, hot chocolate, soda, and energy drinks like the Dutch Bros Rebel.
Can I customize my drink at Dutch Bros Coffee?
Yes, Dutch Bros broistas are happy to customize any drink the way you'd like.
What payment methods does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
What are the business hours of the Dutch Bros Coffee at 22719 Morton Ranch Rd, Katy, TX?
This location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros offers curbside pickup but does not offer delivery themselves; third-party delivery services may be available.
How can I get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday. If you don’t have the app, let your broista know at the window!
Are there caffeine-free drink options available?
Yes, caffeine-free options include decaf espresso in classic drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What nearby places can I visit along with Dutch Bros Coffee on Morton Ranch Rd?
Nearby you can find Express Oil Change & Tire Engineers for vehicle services, Regions Bank for banking needs, Walmart for shopping, and Laredo Taco Company or Taco Bell for quick dining options.
Are there convenience stores or gas stations close to Dutch Bros Coffee?
Yes, nearby convenience stores and gas stations include 7-Eleven, Sunoco, and Stripes which are convenient for quick stops before or after your coffee visit.
What nearby services cater to automotive and car maintenance needs around Dutch Bros Coffee?
Nearby automotive services include AutoZone for parts and repair, multiple Express Oil Change & Tire Engineers locations, Quick Quack Car Wash, and Sunoco gas station.