Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to customize drinks.
Wait Times
Numerous reviews mentioned long wait times, particularly in the drive-thru, with some customers expressing frustration over slow service.
Order Accuracy
Several customers reported issues with incorrect orders, indicating a need for improvement in order accuracy.
Drink Quality
The quality of drinks received high marks, with many customers enjoying the taste and variety offered.
Staffing Issues
Multiple reviews pointed out that the location appears understaffed, especially during peak hours, contributing to the slow service.
CD
Celina Diaz
3 days ago
5.0
I come here almost every morning for my caffeine fix and it’s always so good w the best service too. Everyone is always friendly. I love this location and definitely recommend it to everyone I know.
CC
CG
Nov 12, 2025
5.0
Shout out to the girl (she had piercings) who helped me today 11/12/25 around 8:15am at the walk up pick up window. Her customer service exceeded my expectations! She handled a request I had that saved me a lot of time. She was efficient and professional. Thank you again for your great customer service!
NN
nix
Nov 8, 2025
5.0
Food service was quick and very yummy. Zeth was great to talk to while I was ordering. Would go again. Great service.
NG
Nick Garduno
Nov 5, 2025
1.0
Hey there, on November 5th we had 2 mobile orders placed for walk up. Me and my daughter had waited 15 minutes before even receiving the first item with no cars or others waiting… then another 10-15 minutes for the second order of that simply being a lemonade. While seeing the two ladies inside the shop not attending towards our drinks, eventually the extra shop of sour shot was not applied to the lemonade we had purchased. Brought it to the attention of the workers, with the only solution coming to a lady simply pouring an excessive amount of the sour shot inside of a separate small sized cup and handing in to me to have it done myself instead of any assistance. Along with the horrible inefficient time with no customers and very rude customer service, I don’t foresee myself or family coming back to this shop in any manner. I have been at this location a few times now and continue to be let down, this event today being the final punch. This is not the Dutch bros I know to love and appreciate and hope for better.
HI
Hiyam Issam
Oct 29, 2025
1.0
Came by on October 29, i have came by a few days before at 6:30am they told me that the espresso machine was not working and that they will make my drink with cold brew coffee i said i don't mind and after waiting in line for more than 10 min they ended making my drink small instead of medium and i was already late for work! They didn’t even offer me make up for my drink on the next visit!
And today ofc the line is still moving super slow but that’s not even an issue idk if you guys have a dress code but why are the girls always wearing super short shorts that can barely cover anything it’s really upsetting to think this is what they wear for a work environment!!!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What flavors of sugar-free options does Dutch Bros Coffee offer?
Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Which drinks at Dutch Bros Coffee are caffeine-free?
Caffeine-free options include decaffeinated espresso-based mochas, lattes, breves, along with Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app you receive a free drink reward on your birthday. Just show your app to the broista to redeem it.
What are the business hours of Dutch Bros Coffee at 5840 N Fry Road, Katy?
The shop is open daily from 5:00 AM to 10:00 PM, except Fridays and Saturdays when it stays open until 11:00 PM.
Does Dutch Bros Coffee accept mobile payment options?
Yes, they accept Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, PayPal, cash, credit cards, and Dutch Bros gift cards.
Can I order ahead or get curbside pickup at Dutch Bros Coffee?
Curbside pickup is available but Dutch Bros does not offer delivery. Ordering ahead can be done through their app or website.
Are kids welcome at Dutch Bros Coffee and do they offer kids drinks?
Yes, kids are welcome and drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies are available for children.
Which nearby grocery stores can I visit after enjoying coffee at Dutch Bros Coffee on N Fry Road?
You can visit ALDI and Café Pinar Cuban Market, both nearby for your grocery and health food needs after your coffee stop.
What nearby dining options are available around Dutch Bros Coffee on N Fry Road?
Nearby dining includes Captain D's for seafood, Toki for Japanese cuisine, Sonic Drive-In for fast food, Pizza Patron, and Captain Hook's for American and chicken dishes.
Are there family-friendly services near Dutch Bros Coffee at 5840 N Fry Road?
Yes, nearby are Brighter Horizons Academy for preschool, Katy Family Smiles for dental care, and The CREEK Student Ministry for youth activities.