Dutch Bros Coffee

4.3
156 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
5840 N Fry Road, Katy, TX
77449, United States

Hours

Reviews

4.3
156 reviews
5 stars
120
4 stars
7
3 stars
3
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to customize drinks.

Wait Times

Numerous reviews mentioned long wait times, particularly in the drive-thru, with some customers expressing frustration over slow service.

Order Accuracy

Several customers reported issues with incorrect orders, indicating a need for improvement in order accuracy.

Drink Quality

The quality of drinks received high marks, with many customers enjoying the taste and variety offered.

Staffing Issues

Multiple reviews pointed out that the location appears understaffed, especially during peak hours, contributing to the slow service.
  • CD
    Celina Diaz
    3 days ago
    5.0
    I come here almost every morning for my caffeine fix and it’s always so good w the best service too. Everyone is always friendly. I love this location and definitely recommend it to everyone I know.
  • CC
    CG
    Nov 12, 2025
    5.0
    Shout out to the girl (she had piercings) who helped me today 11/12/25 around 8:15am at the walk up pick up window. Her customer service exceeded my expectations! She handled a request I had that saved me a lot of time. She was efficient and professional. Thank you again for your great customer service!
  • NN
    nix
    Nov 8, 2025
    5.0
    Food service was quick and very yummy. Zeth was great to talk to while I was ordering. Would go again. Great service.
  • NG
    Nick Garduno
    Nov 5, 2025
    1.0
    Hey there, on November 5th we had 2 mobile orders placed for walk up. Me and my daughter had waited 15 minutes before even receiving the first item with no cars or others waiting… then another 10-15 minutes for the second order of that simply being a lemonade. While seeing the two ladies inside the shop not attending towards our drinks, eventually the extra shop of sour shot was not applied to the lemonade we had purchased. Brought it to the attention of the workers, with the only solution coming to a lady simply pouring an excessive amount of the sour shot inside of a separate small sized cup and handing in to me to have it done myself instead of any assistance. Along with the horrible inefficient time with no customers and very rude customer service, I don’t foresee myself or family coming back to this shop in any manner. I have been at this location a few times now and continue to be let down, this event today being the final punch. This is not the Dutch bros I know to love and appreciate and hope for better.
  • HI
    Hiyam Issam
    Oct 29, 2025
    1.0
    Came by on October 29, i have came by a few days before at 6:30am they told me that the espresso machine was not working and that they will make my drink with cold brew coffee i said i don't mind and after waiting in line for more than 10 min they ended making my drink small instead of medium and i was already late for work! They didn’t even offer me make up for my drink on the next visit! And today ofc the line is still moving super slow but that’s not even an issue idk if you guys have a dress code but why are the girls always wearing super short shorts that can barely cover anything it’s really upsetting to think this is what they wear for a work environment!!!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!