Domino's Pizza

3.6
524 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Katy? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5603 Highway Blvd .

Location

Domino's Pizza
5603 Highway Blvd, Katy, TX
77494, United States

Hours

Reviews

3.6
524 reviews
5 stars
273
4 stars
65
3 stars
22
2 stars
22
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery, poor communication, and unhelpful staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the pizza, many expressed disappointment with missing ingredients, overcooked items, and incorrect orders.

Customer Service

Several reviews highlighted a lack of professionalism and courtesy from staff, with specific complaints about rude behavior and inadequate responses to customer concerns.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food was good when prepared correctly.

Cleanliness Concerns

There were reports of unsanitary practices in food preparation, raising concerns about hygiene standards at the location.
  • SF
    Stephanie Fry
    2 days ago
    5.0
    I’ve been to a lot of Dominoes, Me and daughter are big fans. They made our pizza fast, fresh, we’re very friendly! Parmesan Bites were on point!
  • AA
    AnywhereRide
    Nov 4, 2025
    1.0
    No one answer the phone waisted 20 minutes to refused to tell me where is my order
  • KK
    Katelynn Kruger
    Oct 25, 2025
    1.0
    I’ve had issues with this store multiple times and today was the last time I am ordering from here. The food is great, but the service is atrocious. Multiple times I’ve made an order for delivery and it takes 1.5 to 2 hours for the delivery driver to even be on their way. Twice I have had to just go up to the store to get it. Today the app kept saying it was stuck in the “being made” phase and the delivery time kept getting pushed back (over an hour). I called to see if I could come get it but nobody answers the phone. I went to pick it up and the guy that finally addressed me said he didn’t even see my order so it must not be made yet. Then he walked away. I waited for about 15 minutes and then I get an alert on my phone that the delivery driver just left the store with the order. I was literally there to pick it up and nobody communicated a single thing. I am beyond annoyed with the lack of communication and customer service skills. I understand being busy, and I know these guys are over worked and under paid but COMMUNICATE.
  • LH
    Laura Hallmon
    Oct 22, 2025
    5.0
    Made the mistake tonight to order from another location because it was convenient to another place we were going to. Made me really appreciate our "home" store. The manager here takes extra care to make sure your pizza is not just right, but meets her personal standards. Our order from the other store was so wrong that I had to get a credit for the whole receipt. Will not make that mistake again. Great people here at the Katy Domino's. Thanks for all your hard work and dedication to serving the people of Old Katy.
  • DO
    danny ocean
    Oct 18, 2025
    1.0
    I’ve been ordering the Philly Cheese Steak Pizza from Domino’s for many years in different states, and it has always been one of my favorites. However, the pizza I received from this branch was by far the worst experience I’ve ever had. 👎🏼 Half of the ingredients were missing there was almost no steak at all, and it felt like they just sent me a plain cheese pizza instead. This is completely unacceptable and feels like a form of deception. I have already sent a complaint email to Domino’s corporate office, stating that this branch and its owner should be urgently investigated for quality and customer satisfaction issues.

Frequently Asked Questions About Domino's Pizza

What types of pizza does Domino's Pizza in Katy offer?

Domino's Pizza in Katy offers Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas. You can also build your own pizza.

What are the operating hours for delivery and takeout at Domino's Pizza in Katy?

Delivery and takeout services are available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.