Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Katy? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3820 N Fry Road Suite 120 Ste 120.
Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and mishandled deliveries.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh pizzas while others complained about overcooked or poorly prepared items.
Positive Experiences
Despite the issues, several customers expressed satisfaction with their orders and praised specific staff members for excellent service.
FF
FoodinMind
Jan 4, 2026
5.0
Experience. That is what this location gave my kids yesterday. I was a bit frazzled by the thought I having them in the store with me because they are KIDS - highly active. They gave them a little pizza show, engaged with them, and showed them how to make dough. For this I am grateful. Oh yea, the pizza was great too! It was a do-over visit that turned into a fun moment for my kids - totally unexpected and thankful.
ER
Erica Reyes
Jan 3, 2026
1.0
I placed an order that was never delivered. I called at 5:50 PM to request an update and was advised to call back in 15 minutes if the order had not arrived. I called again at 6:22 PM and spoke with the manager, who stated that nothing could be done because the driver marked the order as delivered. He suggested that one of my neighbors may have taken my order.
I work from home and was monitoring my security cameras the entire time to ensure I brought the food inside as soon as it arrived, so I am certain it was never delivered. The manager was extremely rude, dismissive, and showed a complete lack of common sense. He insisted he could not assist simply because the order showed as “delivered,” despite my explanation. He also questioned why I “waited so long” to call, which is inaccurate—I called promptly at 5:50 PM and followed their instructions to call back.
CQ
Carolyn Quirarte
Dec 4, 2025
2.0
The app mentioned it would take 25-30 minutes for my pizza. Pulled up to the window waited about 5 minutes while being ignored by 3 team members that walked by and then took another few minutes for them to figure out they didn't even have my pizza ready. Was told it would take another 25 minutes for my pizza as they hadn't even started preparing it. Had no idea my order came in.
With all this being said, Im OK with being ignored for a bit, the unbothered attitude, and even the mistake of my pizza not being made. But this is the second time in a row this happens at this Dominos.
Do yourself a favor and just go to another pizza chain across the street or the Dominos on Franz and Fry. Wait time there is about 10 minutes.
RL
Robert Legg
Nov 11, 2025
2.0
I have oder from here 4 times. The first time was great. But the last 2 times. Sucks pizza was over cooked. And time before that pizza was wrong had to wait 35 minutes until they cooked another one. They said they would credit me a pizza. Never did.
KD
Kia Davis
Nov 2, 2025
1.0
Order last night and pizza was only cheese , bread and toppings. Have called the store multiple times no answer and the one time someone came to the phone he said he was getting the manager and never returned. Would really appreciate it if i could get a response from someone.
What types of pizzas does Domino's Pizza in Katy offer?
They offer Specialty Pizzas and allow you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the operating hours for pickup at Domino's Pizza in Katy?
Pickup is available daily from 10:00 AM to midnight, except Friday and Saturday when it is open until 1:00 AM.
During what hours does Domino's Pizza in Katy offer delivery services?
Delivery is available from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What delivery and pickup services does Domino's Pizza provide?
They provide curbside pickup, delivery, and no-contact delivery services.
Where is Domino's Pizza located in Katy, TX?
It is located at 3820 N Fry Road, Suite 120, Katy, TX 77449.
What payment options are available at Domino's Pizza in Katy?
They accept various payment methods including cash, credit cards (Visa, Mastercard, American Express, Discover, Diners Club), contactless payments, PayPal, Afterpay, Apple Pay, Android Pay, Samsung Pay, Bitcoin, Zelle, and more.
Can I order Domino's Pizza online for delivery or carryout in Katy?
Yes, you can place orders online for delivery or carryout via their official Domino's website.
Are there any nearby grocery stores to Domino's Pizza that I can visit before or after my order?
Yes, Supermercados Teloloapan and Varidades Paola are nearby grocery stores that you might want to check out when visiting Domino's Pizza.
What other restaurants are located near Domino's Pizza in Katy?
Nearby restaurants include J & J Kitchen Ramen Sushi, Lucas Bakery #3, Ay Jalisco Paleteria y Neveria, Seafood House, Frenchy's Chicken, and another Domino's Pizza location.
Are there any service or retail places near Domino's Pizza useful for customers?
Nearby services include pharmacy Oportun, Fred Loya Insurance agency, T-Mobile mobile phone store, and Christian Brothers Automotive repair shop, useful for customers visiting the area.