Dairy Queen

Reviews

• JM

  Joselyn Mazewski

  1 day ago
  1.0
  I went to this Dairy Queen today with my three boys, all very excited for ice cream. I chose the drive-thru because it’s the easiest option for me as a mother, especially since one of my sons is autistic and can become overwhelmed, and another was asleep in the car. When I pulled into the drive-thru, I waited a while before anyone spoke on the intercom (there were no other cars in line). Eventually, a gentleman came on and said the drive-thru was not working. I said okay and parked, even though it meant waking my sleeping son and bringing my autistic child inside while he was stimming, which is exactly why I try to use drive-thrus whenever possible. Once inside, I noticed the same employee wearing a headset, laughing and talking with a family. He then walked behind the counter and took an order for someone who was clearly in the drive-thru. At that point, it was obvious the drive-thru was working. That was extremely upsetting. If the drive-thru had simply been used when I was there, I could have been in and out quickly without having to unload all my children. Being told it wasn’t working, only to see it actively being used, felt dismissive. I understand everyone has busy days, but for parents especially those with special needs children, small things like this make a big difference. I hope management addresses this so other families don’t have the same experience.
• BM

  Brittany Matta

  Dec 31, 2025
  1.0
  The man at the drive thru speaker had no professionalism, one of my 3 meals was not customized correctly, and 2 out of 3 blizzard treats were not even what I ordered. Safe to say I won’t be back.
• ES

  Elsie Salazar

  Dec 31, 2025
  5.0
  Best Dairy Queen ever!! The staff is totally awesome n run a tight ship! The food is great n temperature is hot n food pretty fresh!! Thank you ladies!!
• NN

  Natalie

  Dec 28, 2025
  4.0
  Good but never have cotton candy my favorite 😍
• KK

  Kordel Dawkins (KD.EDITING)

  Dec 13, 2025
  1.0
  I’ve received the most worst service at 10:32pm Who ever works this shift from. 5-10 or whatever shifts may work he is disrespectful unwilling and could be the cause of sales plummeting from the location specifically I was pleading with the man the said his name was Dillion and he said they close at 10:30 and I went back and forth with the guy until I realized if he doesn’t care about state a omission And tell me that they close at 10:30 they probably if given an opportunity spit in my food or contaminate my food cause I demanded to be served and I feel as though no one should beg to spend 10 dollars on two regular 4 something dollar jalitos coming directly off from work serving customers (meaning myself) until we officially closed so I’m baffled by the preposterous nature of them denying service to me. when on the website on Google and on Apple Maps shows they are still open and says closing soon so I drove to the grand parkway location right no Gillian there but better quicker service and I’m gonna grand parkway Dairy Queen it . Goodnight and stay firm on principle no matter who you are.

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