Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
718 reviews
5 stars
340
4 stars
165
3 stars
84
2 stars
38
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or inattentive service, with some experiencing long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about items being overcooked, stale, or not prepared as requested.
Cleanliness
Mixed reviews on cleanliness; some praised the establishment while others noted dirty tables and poor maintenance.
Menu Availability
Customers frequently mentioned items being out of stock or unavailable, leading to frustration.
Positive Experiences
Despite the issues, several customers highlighted friendly staff and enjoyed their ice cream and specific menu items.
- FSFernando Stone2 days ago5.0You have to get the cheese cake Oreo blizzard 🥶
- DRDiana Restrepo5 days ago4.0Ice cream is always a good choice. Hamburger is also delicious
- LSLeAnn StandridgeNov 3, 20255.0I always thought that every dairy Queen had the deluxe burrito! I've been on road trips twice in Texas pulled up to a dairy Queen and couldn't get a deluxe burrito. So I googled it, seems the owner here put this little gem on the menu, or kept it after it was discontinued, but I have this like 3 or 4 times a week. Wish they would make a meal with two of them, because it definitely takes two lol
- QVquetzali varaOct 25, 20251.0Boy at the drive thru today' around 6pm was very rude, at the intercom didn't say anything hello' how are you ' nothing got my order wrong & then when i got to window didn't say anything either ' when I gave him back the order he left window open he said a smart remark stil didn't fix my order went in for a refund ' the man who gave me a refund didn't apologize or nothing they were just in the back talking and laughing, won't come back again .
- BFBeaty FxSep 4, 20251.0Placed a mobile pickup order on the dq app, have to wait 15 minutes to go pick it up, then I get there and they say they didn’t get my order. Said their internet went down and just came back up as the excuse, but that they couldnt make my order and I would have to call the number on the app. The number just rings forever nobody answers. Go back in and they tell me I have to dispute the charge from my bank. All this to pick up some fast food lmao sure
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 983 S Mason Rd, Katy?
Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.
Does Dairy Queen at this location offer takeout or drive-through services?
Yes, this Dairy Queen location has takeout available and features a drive-through service for customer convenience.
Is there seating available outdoors at Dairy Queen in Katy?
No, this Dairy Queen location does not have outdoor seating available.
Does Dairy Queen serve a children's menu at this Katy location?
Yes, there is a children's menu available at this Dairy Queen.
Can I pay by debit card at the Dairy Queen on S Mason Rd?
Yes, this Dairy Queen accepts debit card payments and does not require cash only.
Does this Dairy Queen offer delivery services?
No, delivery is not available at this Dairy Queen location, but takeout and drive-through options are offered.
What nearby dining options are available around Dairy Queen at 983 S Mason Rd?
Nearby dining options include Tru India Restaurant and Udipi Cafe for Indian cuisine, Scooter's Coffee for coffee and cafe options, and Old School Burger for American-style burgers.
Are there any coffee shops near the Dairy Queen in Katy?
Yes, Scooter's Coffee and Jo’z Margaritas & More To Go are nearby coffee shops where you can enjoy beverages before or after visiting Dairy Queen.
What nearby services are available if I need assistance in Katy around Dairy Queen?
Near Dairy Queen, you can find Richard Adair Chiropractic for chiropractic care, Simply Irresistible Hair Salon for beauty and hair services, and Katy Van Travel Inc. for travel arrangements.
Where can I find grocery or market stores near Dairy Queen in Katy?
Exotic Munchie Market and Tirupati Balaji Grocers are nearby grocery and supermarket options convenient for shopping before or after your visit to Dairy Queen.