Brand Certified
Chipotle Mexican Grill
3.8(940 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1427 S Mason Rd, Katy, TX
77450, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(281) 578-2264
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/katy/1427-s-mason-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2290
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Katy South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
940 reviews
5 stars
461
4 stars
179
3 stars
97
2 stars
38
1 star
165
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, rubbery chicken, and unappetizing flavors.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary food preparation areas.
Portion Sizes
Customers frequently complained about inconsistent portion sizes, with many feeling that they were served less than expected.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it lacking.
- AVAntonette Ventura2 days ago1.0Such rude, miserable servers Chipotle has. Most especially this location. I’m not surprised the reviews are these low. Girl assembling my order banged the ladle in irritation after I asked for extra beans and rice. She tried to undo after she saw my smile vanish. But my mood has been ruined. Never coming back to this location.
- RARezaur AkandFeb 7, 20265.0great food n customer service. They could do better atmosphere.
- CACelina AlvaradoJan 17, 20263.0No soy de dejar reseñas, pero viendo que tienen tan baja calificación y aún así no sé esfuerzan por mejorar dejaré mi opinión, llegué y no había nadie delante de mi, todos limpiando y ordenando pero nadie me dió la bienvenida ni se preocuparon por informarme que me atenderían en un momento, cuando el chico me atendió parecía que quería yo pidiera rápido! Fue una mala impresión para mí primera vez ahí, la comida está aceptable, el servicio no!!
- EMErick MDec 27, 20251.0The place was empty inside, so every time the cashier said a cuss word, my 10 year old son and I could hear it while trying to enjoy the sub par food.
- FJFred JohnsDec 27, 20251.0Came here for my lunch break because it said they were open, the sign on the door said opens at 10:45 and it was 11am. But they weren’t open and everyone inside was just staring at me. I waited 10 min and then they finally unlocked the door. Then I asked for food and they just ignored me. Then I asked again and they said they weren’t ready yet. Had to leave back to work without any food. Crazy behavior for a business.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Katy South?
Chipotle Mexican Grill in Katy South is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Katy, Texas?
It is located at 1427 S Mason Rd, Katy, TX 77450, approximately 1.5 miles south of I-10.
Does this Chipotle offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Katy South?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Katy South serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
Does Chipotle Mexican Grill in Katy Katy South participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Katy South welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What are some nearby restaurants to Chipotle Mexican Grill on S Mason Rd?
Nearby restaurants include VertsKebap (Mediterranean), Peru Tornado (Peruvian food truck), El Estribo Grill (barbecue and American), and Fusion Grill & Bar (burgers and Mexican).
Are there any urgent care clinics close to Chipotle Mexican Grill Katy South?
Yes, Optum Clinic + Urgent Care and Lifeline Urgent Care are nearby if you need medical attention before or after your meal.
What recreational activities are available near Chipotle Mexican Grill in Katy South?
You can visit The Back Nine Golf - Katy, TX, a sports and recreation venue nearby, for golfing activities before or after dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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