Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Katy South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
936 reviews
5 stars
460
4 stars
179
3 stars
96
2 stars
39
1 star
162
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, rubbery chicken, and unappetizing flavors.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Several customers noted that portion sizes were smaller than expected, particularly for online orders.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyable food, indicating that experiences can vary significantly.
- KZKyjazz ZNov 17, 20255.0Friendly and food here is always awesome!!
- EWEmm (webbfoot614)Oct 2, 20251.0We went here tonight for dinner. It was a good portion side and the employees were rushed but friendly. When we got home to eat, my mother’s barbacoa was very gristly and she had to pick out most of it. I had the chicken and tonight I’m terribly sick and I hadn’t eaten anything else all day.
- MZMustafa ZaheerSep 1, 20254.0First time at this location, but portions were a bit lighter than my usual location.
- LELil EdwardSep 1, 20251.0Never had harder rice or worse steak than any other chipotle, went to redeem my points was told it didn’t work even though my points were taken.
- ASAlexandre SuketeAug 20, 20254.0Good atmosphere
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Katy South?
Chipotle Mexican Grill in Katy South is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Katy, Texas?
It is located at 1427 S Mason Rd, Katy, TX 77450, approximately 1.5 miles south of I-10.
Does this Chipotle offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Katy South?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Katy South serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
Does Chipotle Mexican Grill in Katy Katy South participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Katy South welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What are some nearby restaurants to Chipotle Mexican Grill on S Mason Rd?
Nearby restaurants include VertsKebap (Mediterranean), Peru Tornado (Peruvian food truck), El Estribo Grill (barbecue and American), and Fusion Grill & Bar (burgers and Mexican).
Are there any urgent care clinics close to Chipotle Mexican Grill Katy South?
Yes, Optum Clinic + Urgent Care and Lifeline Urgent Care are nearby if you need medical attention before or after your meal.
What recreational activities are available near Chipotle Mexican Grill in Katy South?
You can visit The Back Nine Golf - Katy, TX, a sports and recreation venue nearby, for golfing activities before or after dining at Chipotle.