Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Katy South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
940 reviews
5 stars
461
4 stars
179
3 stars
96
2 stars
39
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including staff ignoring orders, rude behavior, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked rice, rubbery chicken, and missing ingredients.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary food preparation areas.
Portion Sizes
Customers frequently mentioned skimpiness in portion sizes, particularly with meat and other ingredients.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
- EMErick MDec 27, 20251.0The place was empty inside, so every time the cashier said a cuss word, my 10 year old son and I could hear it while trying to enjoy the sub par food.
- FJFred JohnsDec 27, 20251.0Came here for my lunch break because it said they were open, the sign on the door said opens at 10:45 and it was 11am. But they weren’t open and everyone inside was just staring at me. I waited 10 min and then they finally unlocked the door. Then I asked for food and they just ignored me. Then I asked again and they said they weren’t ready yet. Had to leave back to work without any food. Crazy behavior for a business.
- RRRondaNov 23, 20251.0Tonight I walked in to order food and one of the young men was caught chopping chicken and decided to put a piece in his mouth. He then continued chopping. Gross, I will never come back to this location.
- KZKyjazz ZNov 17, 20255.0Friendly and food here is always awesome!!
- EWEmm (webbfoot614)Oct 2, 20251.0We went here tonight for dinner. It was a good portion side and the employees were rushed but friendly. When we got home to eat, my mother’s barbacoa was very gristly and she had to pick out most of it. I had the chicken and tonight I’m terribly sick and I hadn’t eaten anything else all day.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Katy South?
Chipotle Mexican Grill in Katy South is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Katy, Texas?
It is located at 1427 S Mason Rd, Katy, TX 77450, approximately 1.5 miles south of I-10.
Does this Chipotle offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Katy South?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Katy South serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
Does Chipotle Mexican Grill in Katy Katy South participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Katy South welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What are some nearby restaurants to Chipotle Mexican Grill on S Mason Rd?
Nearby restaurants include VertsKebap (Mediterranean), Peru Tornado (Peruvian food truck), El Estribo Grill (barbecue and American), and Fusion Grill & Bar (burgers and Mexican).
Are there any urgent care clinics close to Chipotle Mexican Grill Katy South?
Yes, Optum Clinic + Urgent Care and Lifeline Urgent Care are nearby if you need medical attention before or after your meal.
What recreational activities are available near Chipotle Mexican Grill in Katy South?
You can visit The Back Nine Golf - Katy, TX, a sports and recreation venue nearby, for golfing activities before or after dining at Chipotle.