Established in 2016, chip is the original gourmet cookie delivery company - perfect for sharing, gifting, and treating yourself to a little something sweet! chip's Sugarhouse location offers drive-thru, delivery, and catering. Flavors include the OG™, our signature chocolate chip cookie, and mini OGs, our chocolate chip cookie miniaturized! The biscoff chip™ is a gourmet cookie made with biscoff cookies, white chocolate chips and stuffed with biscoff butter. The sugar chip™ is our sugar cookie topped with our famous cream cheese frosting and sprinkles - also available as a mini sugar chip! Keep an eye out for our weekly specialty flavor release, including seasonal favorites and new creations! chip delivers happiness, one cookie at a time!
Customers consistently praised the cookies for their amazing flavors, texture, and freshness, with many calling them the best they've ever had.
Customer Service
While many reviews highlighted friendly and helpful staff, there were some negative experiences with specific employees, indicating inconsistency in service.
Atmosphere
The shop is noted for its clean and welcoming environment, contributing positively to the overall customer experience.
Pricing
Some customers felt the prices were high for cookies, while others believed the quality justified the cost.
ZW
Zhanique Williams
6 days ago
5.0
I really enjoy chip cookie! They have some really good cookies. My favorite so far is the tres leches, cinnamon roll & the cookie fries! The cookie fries were AMAZING! I felt it has more of a brown butter taste which is my favorite paired with the cookie butter! The customer service is always great as well!
TS
Teajah Smith
Feb 25, 2026
5.0
Came by this evening, and the service was fantastic! The girls working were super friendly, helpful, and took the time to explain everything. They made my experience really enjoyable, answering all my questions and making sure I knew exactly what I was getting. They worked so well together, and the whole visit felt welcoming and smooth. Highly recommend stopping by!
SW
S Walsh
Feb 25, 2026
3.0
This was my first time visiting, and unfortunately the staff was unwelcoming. I wish they had taken the time to explain what they offer instead of just standing there and giving us a pressured look. I was excited to try this place, but the interaction made the experience uncomfortable. Customer service really matters, especially for first-time customers. This happened on a Monday evening, by the way. The cookies are yummy, though.
AA
Adil Asaduddin
Feb 21, 2026
5.0
best cookies in Katy better than any chain!
SC
sheri cornelius
Jan 31, 2026
1.0
Jeaneli was very rude. She was very dismissive and not helpful at all. I asked her what kind if cream she could put in the cookie and she was so rude. I’ve been here several times and everyone has always been so sweet and helpful. We were here on Saturday 31st at 12:32 just in case she gave us the wrong name.
Frequently Asked Questions About Chip Cookies Katy
Do you change flavors?
Yes, we change our flavors weekly.
Do you deliver?
Yes, we provide delivery upon request.
Do you do catering?
Yes, we do offer catering.
Do you have gluten-free and sugar-free options?
Yes, we have sugar-free and gluten-free options
Can you customize your cookies?
Yes, we have what is available on the menu, but we can customize it upon request. Please give us a call for customizations.
Are your cookies made on the same day?
Yes, we make cookies fresh daily.
Does Chip Cookies Katy change their cookie flavors regularly?
Yes, Chip Cookies Katy changes their flavors weekly to offer fresh and exciting options.
Does Chip Cookies Katy offer delivery services?
Yes, Chip Cookies Katy provides delivery upon request, including same-day delivery.
Can I get catering services at Chip Cookies Katy?
Yes, they offer catering services for events and special occasions.
Are there gluten-free and sugar-free cookie options available?
Yes, Chip Cookies Katy offers gluten-free and sugar-free cookie options.
Does Chip Cookies Katy customize their cookies?
Yes, customization is available upon request. Customers should call to discuss custom cookie orders.
Are the cookies freshly made on the day of purchase?
Yes, all cookies are made fresh daily at Chip Cookies Katy.
What are the operating hours of Chip Cookies Katy?
Chip Cookies Katy is open daily from 11:00 AM, closing at 9:00 PM on Sundays, 10:00 PM Monday through Thursday, and 11:00 PM on Fridays and Saturdays.
What nearby places can I visit before or after grabbing cookies at Chip Cookies Katy?
You can visit Michy’s Chino Boricua for a unique blend of Chinese and Puerto Rican cuisine or enjoy Mediterranean dishes at Oh Mmm Gyros Katy; both are close by and great options to complement your cookie visit.
Are there convenient banking options near Chip Cookies Katy?
Yes, PNC bank is nearby, providing ATM and mortgage services which can be handy if you need banking while visiting the cookie shop.
What other services or amenities are available near Chip Cookies Katy that customers might find useful?
Near Chip Cookies Katy, you can find a variety of services including fitness centers like Norris Fitness and Health, auto detailing at ClearWater Express Wash, and dining options such as In-N-Out Burger and RPBLC Pizza, making it convenient to combine your visits.
Brand Certified Facts from Chip Cookies Katy
Chip Cookies Katy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: