Business Details
About
Sandwich RestaurantFast Food Restaurant
Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.
Location
Hours
Reviews
4.2
129 reviews
5 stars
96
4 stars
5
3 stars
2
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the cheesesteaks and wings, some found the food lacking in flavor and freshness.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rudeness and poor service.
Cleanliness
There were numerous complaints about unsanitary conditions, with several customers noting dirty tables and unclean facilities.
Value for Money
Several reviews mentioned that the food was overpriced for the quality received, with some customers expressing disappointment in portion sizes.
Atmosphere
The restaurant was described as having a simple and cozy atmosphere, but some customers noted it could be noisy or chaotic.
- APALEJANDRO PEREZ2 days ago5.0Real comfortable place to eat, good tasting subs and excellent ambient, great attitude and attention from Charleys personal. Miss Valeria did a great job.
- RTRicardo Toledo5 days ago5.0Buen ambiente y la atención es increíble! 100% recomendado. Gracias a Arlyn por su amable atención
- MMMariaNov 17, 20255.0Aissa has such a sweat voice and great service! I order my usual small steak and she made sure it was the way I liked it!
- AOA&J Gate OperatorNov 11, 20255.0I've always went thru the drive thru, The ladies are always nice, someti.es I can see them making our subs, fries are awesome, I love the thick fries, Subs are always fresh and hot. Since the new one opened around the corner on mason, I dont have to go to the mall. Very good place
- J9Jozu 93Nov 8, 20255.0I came here a few days ago and I have to say that the customer service here is the best I’ve experienced in a long time and the food was very fresh and great, would definitely recommend eating here!
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours for Charleys Cheesesteaks on weekends?
On Saturdays, Charleys Cheesesteaks is open from 10:00 AM to 10:00 PM. On Sundays, it is open from 11:00 AM to 9:00 PM.
Is delivery available at Charleys Cheesesteaks?
Delivery is not available at Charleys Cheesesteaks as it is closed for delivery all days of the week.
Can I order takeout from Charleys Cheesesteaks?
Takeout service is not available at Charleys Cheesesteaks; it remains closed for takeout every day.
What are the drive-through hours at Charleys Cheesesteaks?
The drive-through at Charleys Cheesesteaks operates from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sunday.
When can I pick up an order at Charleys Cheesesteaks?
Pickup orders can be made between 10:00 AM and 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa as payment options.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 514 South Mason Road, Katy, TX 77450, USA.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Whataburger, Eggcellence Cafe, Wingeats Chicken and Fish Restaurant, Kabob Korner, Rosa's Pizza, Colombian Empanadas, and Cafe Asian. You can explore these for a variety of American, breakfast, Mediterranean, pizza, and Asian cuisine.
What nearby facilities are available for fitness enthusiasts visiting Charleys Cheesesteaks?
Artina Fitness, a gym and sports and fitness instruction venue, is nearby, making it convenient to grab a meal at Charleys Cheesesteaks before or after your workout.
How can nearby services like banks and post offices benefit customers of Charleys Cheesesteaks?
Having nearby services like Wells Fargo Bank and USPS close to Charleys Cheesesteaks allows customers to conveniently run errands such as banking or mailing before or after enjoying a meal.