Business Details
About
Sandwich RestaurantFast Food Restaurant
Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.
Location
Hours
Reviews
4.2
129 reviews
5 stars
97
4 stars
5
3 stars
2
2 stars
8
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, particularly highlighting individuals like Arlyn and Sonia for their excellent service.
Food Quality
While several reviews complimented the food, particularly the cheesesteaks and wings, there were also complaints about inconsistency in flavor and quality.
Cleanliness
Customers frequently noted the cleanliness of the restaurant, appreciating the tidy environment.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing delays, especially during busy times or at the drive-thru.
Negative Experiences
A few customers reported negative experiences related to rude staff and order inaccuracies, indicating a need for improved training and management.
- RARose AdighibeDec 20, 20251.0they reused a dirty napkin thrown away and put it back with the ones to be served for customers
- JEJeromy EspinozaNov 26, 20255.0Great food but the service was the best. Great customer service . Definitely coming back
- APALEJANDRO PEREZNov 22, 20255.0Real comfortable place to eat, good tasting subs and excellent ambient, great attitude and attention from Charleys personal. Miss Valeria did a great job.
- RJROBERT RUSSELL JR.Nov 21, 20255.0Friendly staff, clean store and great food. You have 2 new customers. Thanks
- RTRicardo ToledoNov 19, 20255.0Buen ambiente y la atención es increíble! 100% recomendado. Gracias a Arlyn por su amable atención
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours for Charleys Cheesesteaks on weekends?
On Saturdays, Charleys Cheesesteaks is open from 10:00 AM to 10:00 PM. On Sundays, it is open from 11:00 AM to 9:00 PM.
Is delivery available at Charleys Cheesesteaks?
Delivery is not available at Charleys Cheesesteaks as it is closed for delivery all days of the week.
Can I order takeout from Charleys Cheesesteaks?
Takeout service is not available at Charleys Cheesesteaks; it remains closed for takeout every day.
What are the drive-through hours at Charleys Cheesesteaks?
The drive-through at Charleys Cheesesteaks operates from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sunday.
When can I pick up an order at Charleys Cheesesteaks?
Pickup orders can be made between 10:00 AM and 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa as payment options.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 514 South Mason Road, Katy, TX 77450, USA.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Whataburger, Eggcellence Cafe, Wingeats Chicken and Fish Restaurant, Kabob Korner, Rosa's Pizza, Colombian Empanadas, and Cafe Asian. You can explore these for a variety of American, breakfast, Mediterranean, pizza, and Asian cuisine.
What nearby facilities are available for fitness enthusiasts visiting Charleys Cheesesteaks?
Artina Fitness, a gym and sports and fitness instruction venue, is nearby, making it convenient to grab a meal at Charleys Cheesesteaks before or after your workout.
How can nearby services like banks and post offices benefit customers of Charleys Cheesesteaks?
Having nearby services like Wells Fargo Bank and USPS close to Charleys Cheesesteaks allows customers to conveniently run errands such as banking or mailing before or after enjoying a meal.