I ordered the Philly combo meal and we started off wrong because I ordered the onions and peppers on the side and didn't receive them. Other than that the sandwich was pretty good. The cheese and bacon fries were just ok. They were out of all of the lemonade and when my wife went to go and get a soft drink the Dr Pepper and Root Beer were both flat. We gave the crew a chance to fix the issues, but they weren't resolved in the 20 minutes it took to eat our food. I would definitely NOT recommend eating at this location, bad service, bad selections, and ok food doesn't get a return visit.
KA
Kenesha A
Nov 9, 2025
1.0
I’ll just continue going to Katy Mills Mall, food just doesn’t taste the same.
M2
Mikey 2020
Sep 30, 2025
4.0
I recently had a fantastic experience at Charleys Cheesesteaks and can’t recommend them enough! The food was absolutely delicious, with flavors that hit all the right spots—honestly, no complaints whatsoever. I ordered through Uber Eats and was thrilled to snag an incredible 2-for-1 deal, which made the meal an unbeatable value for the quality. The ordering process was super convenient, and the pickup was smooth and efficient, with friendly staff making it a breeze. Whether you’re a cheesesteak fan or just looking for a great meal, Charleys is the place to go. I’ll definitely be back for more, especially with deals like that on Uber Eats!
PR
Pharaoh Rogers
Sep 15, 2025
1.0
Over-priced fake Philly Cheesesteak and Bubba 33 is right around the corner with way more meat, fries and drink for less money!
KA
K A
Aug 24, 2025
1.0
Not ever going again. Ordered cheese whiz, no mushrooms, no mayo, and the whiz is supposedly "underneath the cheese b/c it would look weird if I put it on top" says who? I went back to have them fix it and they said it was correct, I inspect even more and yes, it does in fact have little to no whiz on it, mayo all over and mushrooms! I called as I'm not going back a 3rd time. They act like I'm lying saying bring the recent and the sandwich because "they gotta make sure this " [was what I'm saying.] With all the hidden undertones of you're a potential liar, and we gotta make sure. I did that the first go back! Then, getting off, I got a half-hearted apology with little to no resemblance of we messed up and are really understanding. I told them if this were an allergy situation, yall would be in some trouble. They gave no response, pretended not to hear me and said okay I guess. Never again will I go to such a rude place!! $16+ meal, and this place has the worst service. See pics since they think I'm lying, epecially with all the mushrooms and mayo that supposedly weren't on there.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Grand Morton Town Ctr - TX?
Charleys Cheesesteaks is open daily from 10:30 AM to 9:30 PM for pickup and dine-in services.
Is Charleys Cheesesteaks open for delivery or drive-through?
No, Charleys Cheesesteaks at this location does not offer delivery or drive-through services; only pickup is available during operating hours.
Where is Charleys Cheesesteaks located?
The restaurant is located at 22811 Morton Ranch Rd, Katy, TX 77449, USA.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can I contact Charleys Cheesesteaks at Grand Morton Town Ctr?
You can reach them by phone at +1 346-360-3041 or visit their Facebook page.
Where can I order the menu online for Charleys Cheesesteaks?
You can view the menu and order online at https://order.charleys.com/menu/grand-morton-town-ctr-tx/.
What other dining options are near Charleys Cheesesteaks at Grand Morton Town Ctr?
Nearby dining options include Russo's New York Pizzeria & Italian Kitchen, Smoothie King, Jack in the Box, Burger King, McDonald's, and Wingstop.
Are there any nearby places for customers to visit after dining at Charleys Cheesesteaks?
Yes, customers can visit Marble Slab Creamery/MaggieMoo’s or Great American Cookies for dessert after their meal.
What nearby services can customers access around Grand Morton Town Ctr after visiting Charleys Cheesesteaks?
Customers have nearby access to services like Comet Cleaners for dry cleaning, MedExpress Urgent Care for medical needs, and Quick Quack Car Wash for vehicle cleaning.
Are there nearby mobile phone stores if I need phone services when visiting Charleys Cheesesteaks?
Yes, both T-Mobile and Verizon mobile phone stores are located nearby for phone and telecommunications services.