Mixed reviews on service; some customers praised friendly staff while others reported rudeness and poor order handling.
Food Quality
Food quality is inconsistent; many enjoyed the sandwiches and fries, but some found them bland or overpriced.
Pricing
Several customers felt the prices were too high for the portion sizes and quality of food.
Atmosphere
The dining atmosphere received criticism, particularly due to the location inside a Walmart.
AN
Amanditakath Naeseth
5 days ago
5.0
I always love to come here they always friendly with their costumers and love to always try new things they have
IQ
I like quality
Jan 2, 2026
4.0
Good sandwich but pricey combo +$5 for a drink and fries
YR
Yuen R
Nov 28, 2025
1.0
I placed a to-go order, but they prepared it as dine-in. After I told the employee it was meant to be to-go, he reluctantly boxed it, and when I asked for a bag, he threw it toward me and went back to his conversation with the staff.
YP
Yoheny Prado
Nov 21, 2025
1.0
Terrible la atención, lastima buena la comida.
FG
Fernando Gutierrez
Sep 11, 2025
5.0
It’s a really great place to eat & drink! Really worth it for Lunch breaks and the service is really great! 100/10
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Katy Mills Mall?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; these options are closed every day of the week.
Can I order food for pickup at Charleys Cheesesteaks? If so, what are the pickup hours?
Yes, pickup is available Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks accept credit cards for payment?
Yes, Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 5000 Katy Mills Circle, Space FC-5, Katy, TX 77494, United States, inside Katy Mills Mall.
What types of businesses or attractions are located near Charleys Cheesesteaks?
Nearby you can find several food and retail options such as Marble Slab Creamery for ice cream, Smoothie King for smoothies and health drinks, and Great American Cookies for bakery treats. There are also retail stores like ALDO Outlet and The Children's Place, plus entertainment such as Jurassic World: The Exhibition and Tilt Studio arcade.
Are there dessert options near Charleys Cheesesteaks where I can go after my meal?
Yes, for dessert you can visit Marble Slab Creamery for ice cream, Koze Shake for desserts, or Great American Cookies for sweet treats, all located near Charleys Cheesesteaks in Katy Mills Mall.
What nearby locations offer fitness or health-oriented products and services around Charleys Cheesesteaks?
Smoothie King offers health drinks and smoothies nearby, and stores like PUMA provide sportswear. These are convenient if you are interested in health and fitness while visiting the mall.
Are there any entertainment options near Charleys Cheesesteaks for families or groups?
Yes, families and groups can enjoy Jurassic World: The Exhibition, an amusement park experience, and Tilt Studio, an arcade, both located near Charleys Cheesesteaks in Katy Mills Mall.
What is the best way to keep updated with Charleys Cheesesteaks promotions or news?
You can follow Charleys Cheesesteaks on their Facebook page at https://www.facebook.com/1846745025646430 or check their menu and order online at https://order.charleys.com/menu/katy-mills-mall/.