Many customers praised the attentive and friendly service from various servers, particularly highlighting Zach and Polina.
Food Quality
The food received consistent positive feedback for being delicious, well-prepared, and served in generous portions.
Atmosphere
The restaurant's ambiance was noted as pleasant and suitable for dining, contributing to a positive overall experience.
Staff Training
Some reviews indicated a need for improved training for certain staff members to enhance service consistency.
Customer Loyalty
Several customers expressed strong loyalty to the restaurant, indicating they frequently return due to positive experiences.
SK
Shameka Knight
3 days ago
5.0
The great hospitality that was given by the staff made me feel like I was back in my hometown. I usually don’t go out to eat often but I’m glad I joined my friend for lunch today at this location because Herman was welcoming and helped give suggestions about the menu. It was my 1st time trying the mushrooms and they were yummy!
CC
Carrington
Nov 16, 2025
1.0
THERE IS A MANAGER AT THIS LOCATION, THAT IT APPEARS SHE DOESNT PARTICULARLY CARE FOR CERTAIN ETHNIC PEOPLE. NEVER THOUGHT I WOULD FIND MYSELF FEELIMG THIS WAY ABOUT A PLACE THAT SERVES THE PUBLIC IN 2025
MV
Mirna Viesca
Nov 15, 2025
5.0
We hadn’t been here in such a long time, but were reminded of what we had been missing. We will be coming back more often, the food was delicious & waiter Herman was excellent!Thank you so much!
MD
Mike Davidson
Nov 15, 2025
5.0
Long day. I mean one of those days. Michelle and I dragged ourselves into our favorite Carrabba’s tonight just hoping for a decent meal and a quiet corner to decompress. The place was buzzing, smelled incredible the second we walked in, and the host team was friendly as always.
Then we met Herman — and that’s when the night shifted gears.
This guy is the definition of how it should be done.
Not loud, not fake, not rushing us, not hovering. Just a genuinely pleasant, grounded human being who clearly takes pride in doing his job well. The kind of person you feel lucky to cross paths with at the end of a long day.
He read the room perfectly. We never waited for anything. Drinks stayed full, timing was on point, and he somehow managed to make the whole experience feel easy and unrushed even though the restaurant was packed.
Carrabba’s should be proud to have Herman wearing their name tag.
People like him make you come back — not just the food.
Outstanding service from an outstanding guy.
CT
Catherina Tovar
Nov 9, 2025
5.0
We love coming to Carrabas! It is our favorite Italian food restaurant in Katy. Great food and service for the price. Our server, Polina, was great - she explained everything well and super friendly to my family. We had a great time!
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Katy, TX offer?
Carrabba's Italian Grill offers authentic Italian cuisine, including options for dine-in, carryout, delivery, and catering.
What are the operating hours of Carrabba's Italian Grill in Katy, TX?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have happy hour specials? If so, when?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
Customers can choose in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order food from Carrabba's Italian Grill online?
Yes, you can view the menu and place orders online through their delivery website.
Is the restaurant wheelchair accessible and family-friendly?
Yes, Carrabba's Italian Grill features wheelchair accessible entrances, parking, seating, and restrooms. It also welcomes families and has a children's menu and high chairs available.
Does Carrabba's Italian Grill have a bar and serve alcohol?
Yes, the restaurant has a bar onsite and serves liquor, beer, wine, cocktails, and offers happy hour drinks.
Which nearby places can I visit along with Carrabba's Italian Grill in Katy?
Nearby places of interest include Amazing Lash Studio (beauty salon), Menchie's (frozen yoghurt shop), and Massage Heights Cinco Ranch (spa). These spots offer beauty and relaxation options complementary to your dining experience at Carrabba's.
Are there other dining options near Carrabba's Italian Grill?
Yes, nearby dining options include Da Vinci Ristorante Italiano for more Italian cuisine, Kikka Sushi offering Asian and Mexican food, and Market Cocina, a Mexican restaurant.
What shopping and grocery options are available near Carrabba's Italian Grill?
Nearby shopping and grocery venues include Whole Foods Market for organic groceries, Stein Mart department store, HomeSense for home goods, and Cost Plus World Market for furniture and more.