Herman received consistent praise for his attentive and friendly service, enhancing the overall dining experience for many customers.
Food Quality
The food was frequently described as delicious and flavorful, although some customers noted inconsistencies in quality.
Customer Experience
Overall dining experiences were positive, with many customers expressing a desire to return, often due to the excellent service provided by staff.
Staff Performance
Other servers, like Kennedy and Polina, also received commendations for their service, indicating a generally high level of staff performance.
RR
Rabbit
6 days ago
4.0
Always great. My dad, step mom, and I like to come here for lunch every now and then for the weekend. Regardless, it's almost never a wait, always plenty of seating, not too loud inside (but there is plenty of room for private conversations regardless). Great food and service!
JK
Justin King
Jan 3, 2026
5.0
Went to Carrabba's for dinner on New Year's Day, it was busy but not packed. Our waiter was Herman and he was fantastic. Friendly, helpful and attentive without being overbearing. The salmon I had was perfectly cooked and my wife enjoyed her Mezzaluna. Everytime we come here, this place delivers a solid experience. No complaints, would definitely recommend for a casual dinner out.
NB
Nora B
Jan 1, 2026
3.0
It was a very underwhelming experience. Our server was not too attentive. Water was only filled once after we were done with our meals. Food took so long to come. I specifically told the waiter that I’m vegetarian and he recommended two different soups. The lentil soup that he recommended came with sausage so I had to return it back. And the runner is the one who tells me that all the soups were made with chicken broth. So I asked him for a salad instead. Server had no idea about this because he didn’t ask or visit our table as much. Then he abruptly brings the machine to take the payment as if he was rushing us out. They asked for a 5 star review in exchange for a free dessert but I felt the need to be honest instead of just giving out 5 stars. I won’t be coming back unfortunately. The Sugarland Highway 6 location had much better service.
ZZ
Zoom96
Dec 31, 2025
5.0
"We had a fantastic dinner at Carrabba's! The pork chop was absolutely delicious—perfectly cooked and very flavorful. It paired beautifully with the Meiomi wine. What really made the night, though, was the service. Our waiter, Herman, was excellent! He was attentive, friendly, and made sure we had a great experience from start to finish. We’ll definitely be asking for his section next time!"
AA
alexandra
Dec 28, 2025
5.0
Carrabba’s is a very delicious Italian restaurant with amazing food and great flavors. Everything we ordered tasted fresh and well made, and the meal was very enjoyable. Our waiter, Herman, was especially nice—he was friendly, attentive, and made sure we had everything we needed. His great service made the experience even better. I would definitely recommend Carrabba’s and would be happy to come back again.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Katy, TX offer?
Carrabba's Italian Grill offers authentic Italian cuisine, including options for dine-in, carryout, delivery, and catering.
What are the operating hours of Carrabba's Italian Grill in Katy, TX?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have happy hour specials? If so, when?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
What pickup and delivery options are available at Carrabba's Italian Grill?
Customers can choose in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order food from Carrabba's Italian Grill online?
Yes, you can view the menu and place orders online through their delivery website.
Is the restaurant wheelchair accessible and family-friendly?
Yes, Carrabba's Italian Grill features wheelchair accessible entrances, parking, seating, and restrooms. It also welcomes families and has a children's menu and high chairs available.
Does Carrabba's Italian Grill have a bar and serve alcohol?
Yes, the restaurant has a bar onsite and serves liquor, beer, wine, cocktails, and offers happy hour drinks.
Which nearby places can I visit along with Carrabba's Italian Grill in Katy?
Nearby places of interest include Amazing Lash Studio (beauty salon), Menchie's (frozen yoghurt shop), and Massage Heights Cinco Ranch (spa). These spots offer beauty and relaxation options complementary to your dining experience at Carrabba's.
Are there other dining options near Carrabba's Italian Grill?
Yes, nearby dining options include Da Vinci Ristorante Italiano for more Italian cuisine, Kikka Sushi offering Asian and Mexican food, and Market Cocina, a Mexican restaurant.
What shopping and grocery options are available near Carrabba's Italian Grill?
Nearby shopping and grocery venues include Whole Foods Market for organic groceries, Stein Mart department store, HomeSense for home goods, and Cost Plus World Market for furniture and more.