There’s a Buffalo Wild Wings near you at 19910 Park Row, Katy, TX. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some praising the wings while others complained about overcooked or cold food.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Staff Performance
While some staff members received praise for their service, others were criticized for rudeness and lack of attentiveness.
CH
Cqordaro Hunt
5 days ago
1.0
Attention manager: Please listen really closely when I say ,,,, please figure out your pick up procedures. If you don’t want to pay staff get a self check out kiosk. I just spent an hour waiting on order for Q (ask your staff) … truly not the best experience. Food itself is normally acceptable but in last 6 experiences my avg wait picking up an online order is 35 minutes past “ready for pickup” time.
EB
E'Jayy MoneyMan Moton (BrownLocs)
5 days ago
1.0
I just ordered Nashville heat bone in wings this location needs to shut down the wings were soggy and the grease was old fries were cold and chewy … tased like expired lays chips PLEASE DO NOT COME TO THIS LOCATION;) heart burn will occur my friend -50 stars
JC
John Cisneros
Feb 24, 2026
1.0
Waited on my food for an hr while the rest of my party got their food they all ate and finished and I never got my order I literally had to walk out because my food never got done while others that came in later were getting their food all o got is too see people eat lol but it’s ok I won’t be stopping by again at this place
HT
High T
Feb 21, 2026
5.0
Kourtney the manager SAVED my night with her customer service after an issue with an online order. She was very understanding on the phone when I made the call, when i got there she made sure I was 100% taken care of with the right items and added some fries for my troubles! Very thankful! Will be ordering online or just coming in again soon.
R
*Rae*
Feb 9, 2026
2.0
Absolutely not!
Paid almost $30 on uber eats just to:
1. Have stale, cold small fries
2. They forgot the sauce for my wings......
3. Have cold wings
I mean I didn't feel like going out and you guys are just right there, so how come my food was cold? The only enjoying thing was my soda!
Never ordering from here again, thanks for wasting my money. :)