Arby's

4.0
1122 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
612 Pederson Road, Katy, TX
77494, United States

Hours

Reviews

4.0
1,122 reviews
5 stars
561
4 stars
280
3 stars
132
2 stars
55
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of missing ingredients or items.

Customer Service

Service quality varied significantly; while some staff were praised for their friendliness and efficiency, others were criticized for rudeness and unprofessional behavior.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews highlighting well-maintained dining areas and restrooms.

Value for Money

Customers expressed dissatisfaction with the value of their meals, citing high prices for subpar food quality.
  • AK
    Annie Kelly
    Dec 31, 2025
    5.0
    My family and I have ordered from this location several times. The food is always fresh and delicious.
  • MF
    Mohamed Fawzy
    Dec 26, 2025
    5.0
    Always love the class roast beef and cheddar!!
  • SP
    Sonja Platero
    Dec 12, 2025
    2.0
    First burgers ever because the french dips I use to love are too salty to eat the past year or so. Burgers looked done on outside, but not cooked inside??? Cold. Not even warm. Fries were only warm. Mac and cheese only luke warm and looked unappetizing. Guess it's mostly fly by truckers here but they deserve better than that. We won't be eating at Arbys anymore. Used to be hot and kind of wholesome food but not anymore. The only thing we will come back for is the orange cream shake in the summer. Very good...like the old orange Julius back in the day. Could we have complained here tonite? Nah. No one but kids running this operation. One back there might be 20.
  • AA
    Alonso Angulo
    Dec 11, 2025
    1.0
    Nothing like getting your COLD food to end your day. Thanks Arby's never again I'm going to away from now on.
  • PC
    Peter ChangMD
    Nov 12, 2025
    1.0
    Shady location at truck gas stop. The commercials about the steak nuggets looked really good so I got a 9 piece for over $10. All 9 fits into this small container and the small piece actually counted as ONE. I got duped!!! I didn’t get the MEATS!!!! It was pieces of dry brisket meat reheated. One and done. Not coming back.