Arby's

4.1
913 reviews
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Business Details

1235 N. Fry Rd, Katy, TX
77449, United States
(281) 829-1666
http://www.arbys.com/locations/us/tx/katy/1235-n--fry-rd/store-7514
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1235 N. Fry Rd, Katy, TX
77449, United States

Hours

Reviews

4.1
913 reviews
5 stars
484
4 stars
205
3 stars
109
2 stars
41
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Rick and Jacob for their excellent service.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and portion sizes, indicating inconsistency in food quality.

Cleanliness Issues

Several reviews mentioned cleanliness problems, particularly in the dining area and restrooms, which detracted from the overall experience.

Drive-Thru Experience

There were mixed reviews about the drive-thru service, with some customers experiencing delays and poor communication from staff.

Surrounding Environment

The presence of homeless individuals near the location was noted as a concern by multiple customers, impacting their overall perception of the restaurant.
  • TA
    TRob ARob
    Dec 16, 2025
    4.0
    Alot of homeless at Home Depot hang around Arby's parking lot area. Not savory.
  • CJ
    Curtis Johnson
    Nov 24, 2025
    4.0
    Try the steak nuggets. Tell them you want your fries hot.
  • TS
    Tom Shott
    Oct 14, 2025
    5.0
    I never post a review for fast food, but here's my exception. The place was clean and the service was very nice and the food was fresh and hot. The new steak bites were good, and the deli turkey sandwich was as expected. Most of the time if I go to this restaurant it's thru the drive thru and it's roast beef, and it's always just right.
  • SP
    Sheela Patil
    Sep 30, 2025
    5.0
    First class customer service by Jacob. Friendly and extremely helpful. Best service Quality of food at this location is the BEST I have ever had in Texas.
  • LH
    Larry Holloway
    Sep 27, 2025
    5.0
    I live 15 miles away hwy 6 and 529. Worth the drive... Wish there was one closer. Only time I go is when I'm already in the area
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