Chick-fil-A

Reviews

• GC

  Gary Cryer

  Apr 3, 2026
  4.0
  I usually avoid this one because of the parking lot. But still offers the same great service.
• SP

  Shanna Pryce

  Mar 29, 2026
  1.0
  There seems to be a serious Lack of Diversity at this location! The Hiring Managers are not being fair! Been coming to this location for 8 years when you saw every age and ethnicities (Caucasian, African American, Mixed race Hispanic, Asian and etc.) from teens to seniors who were all friendly and said the "my pleasure"' phrase from the drive thru to dine in. Unfortunately, things have changed within the last two years. Everyone looks the same all Hispanic. I have kids and am very active in the local community and schools. The neighborhood teens have and ongoing saying "Chick-fil-A on Morton Ranch does not hire other races, especially Black or White youth" or elderly. I am not racist but I do know that several kids who were leaders at school, straight A's with customer service skills did not get hired from those "group" interview sessions. The current staff, some are nice but some have English language barriers, if you ask for customizations and they never say "my pleasure" or use greetings that align with the overall company and what you see on the commercials/media. I hope the corporate office reads this review as I've already messaged my observation on the company website. Chick-fil- A, DO BETTER!! It doesn't matter the race but the dynamic of this location does not mirror it's community of diverse people. Also, on several occasions, my order was wrong, missing food, or poor temperature. Some staff were unapologetic and treated everything like it was a non issue.
• JT

  John M in Texas

  Mar 5, 2026
  5.0
  Always a great experience. The service inside is always pleasant. But when I'm in a hurry going through the drive thru they are top notch. Quick to order, quick to pick up and I'm done. I love it. And I'm amazed at how many people they serve so quickly. Best food. Best service. My goto for reliable fast food.
• Z9

  Zeee 98

  Mar 5, 2026
  1.0
  This is the worst chick-fil-a I've ever been to. It's the closest one to my house so I go maybe once a month or so and everytime I go into this location to do a pickup, WITHOUT FAIL, no one speaks to me. They will make eye contact with me then try to help the person who just walked up to the counter after I've been standing there for a few minutes. After about 5 employees have passed me or looked at me and havent said a word. Rudest Chick-fil-A employees I've ever encountered in my 27 years of this life.
• JR

  Josie Rodriguez

  Mar 4, 2026
  1.0
  Consistently the slowest Chick-fil-A I’ve ever been to there was no one in the line and I’ve waited so long that I thought about it been able to search them up in Google and leave this review while still waiting on an eight count. Every time I pass the window, there are more employees than cars in the line, but no one has anything in their hands. They’re all just standing there talking. I will start driving out of the way to the greenhouse location. I bet I’ll still save time.

Frequently Asked Questions About Chick-fil-A