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McDonald's

3.1
(501 reviews)

Business Details

952 S Broadway St, Joshua, TX
76058, United States
(214) 971-8991
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
952 S Broadway St, Joshua, TX
76058, United States

Hours

Reviews

3.1
501 reviews
5 stars
181
4 stars
58
3 stars
47
2 stars
40
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Staff Attitude

Numerous customers noted rude and unprofessional behavior from staff, impacting their overall experience.

Food Quality

Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.

Management Issues

Concerns were raised about the management's handling of staff behavior and customer complaints, indicating a lack of effective leadership.
  • TM
    Ty M
    5 days ago
    1.0
    Shows to be 24hr. Last two nights ive came through the drive thru around midnight. No one answers after sitting in drive thru for 5 mins. Employee cars in the parking lot and can see employees inside. They just don't want to serve anyone. Don't show your business as 24hrs if no one wants to serve customers.
  • KT
    Karie Tatum
    Feb 15, 2026
    4.0
    Ive only been in once and since they started this app thing. Its going to be really confusing for older people.
  • JM
    Jessica Michelle
    Feb 8, 2026
    1.0
    2nd time i ordered through the app and they just don't bring the food out to you at the curbside spot. After waiting 10 minutes you go inside to see why you haven't received your meal and all 3 women behind the counter ignore you. Im so tired of this trashy McDonald's
  • SR
    Shanda Rose
    Jan 30, 2026
    1.0
    This is the absolute worst Mc Donalds I've ever been to and I've been all over. I have given this location multiple chances and EVERY SINGLE TIME they are extremely slow, wait for more than 20 min slow and on top of that, more than half of the time the order is incorrect to some degree. Either get someone from the Burleson or Cleburne locations to come in and teach the employees how to make that place run properly or just shut it down and stop wasting every one's time and money so a better fast food place can take that spot.
  • MK
    Ms Kim
    Jan 24, 2026
    1.0
    I am writing to formally report a very concerning experience I witnessed at one of your locations. I will have this escalated as soon as I can get the number to report it. During my visit, I personally observed the General Manager, who was identified by another employee as Alejandra, repeatedly cursing at employees and speaking to them in a demeaning and disrespectful manner. Her language and tone were unprofessional, hostile, and completely inappropriate for a leadership role—especially in front of customers. What was most troubling was that this behavior appeared normalized, not corrective or isolated. The employees looked visibly uncomfortable, and the environment felt tense and demoralizing. This type of conduct not only impacts staff morale and well-being, but also reflects poorly on the McDonald’s brand and its stated values around respect and professionalism. I believe management behavior like this warrants immediate review. Customers should not witness verbal abuse in the workplace, and employees should never be subjected to it—particularly by a General Manager. I am bringing this to your attention because I believe corporate leadership would want to be aware of behavior that undermines both employee safety and customer trust. I hope this matter is taken seriously and addressed appropriately. Thank you for your time and attention.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Joshua, TX?

McDonald's in Joshua, TX is open 24 hours every day of the week, from Monday to Sunday.

When does the delivery service operate at this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:30 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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