McDonald's

3.1
476 reviews
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Business Details

952 S Broadway St, Joshua, TX
76058, United States
(214) 971-8991
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
952 S Broadway St, Joshua, TX
76058, United States

Hours

Reviews

3.1
476 reviews
5 stars
176
4 stars
55
3 stars
46
2 stars
38
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and long wait times for food.

Food Quality

While some customers praised the freshness of the food, others complained about cold, overcooked, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with trash management.

Staff Attitude

A significant number of reviews noted that the staff, often teenagers, displayed a lack of motivation and professionalism.
  • TD
    Theresa Dore
    Nov 11, 2025
    5.0
    We had to clean our own tables
  • JM
    James Magers
    Nov 1, 2025
    1.0
    Ate there today and the hamburger I ordered was subpar. Meat was overcooked and only ate half of the hamburger. Attitude of the crew wasn't friendly at all. Seemed like a bunch of kids that didn't wanna be at work. Gonna be awhile before I give this location another chance
  • TH
    T H
    Oct 30, 2025
    1.0
    This whole restaurant is only teenagers working and heaven forbid something goes wrong because you will be there for 30 minutes with no help or answers. I ordered on the app and apparently they were out of the toy I selected for my kids meal. Instead of giving me a different toy they sat there debating forever how to fix the problem sending me to wait at all 3 windows before finally telling me to cancel my app order and come inside to redo it, WHY!? I wanted the same exact food just give a different happy meal toy. I’m not getting my two kids out for something that is supposed to be FAST food. Once we figured out how to cancel my app order my reward I used wasn’t attaching again. They need some grown ups working in here.
  • BW
    Bruce Washington
    Oct 20, 2025
    1.0
    This was one of the worst MCDONALD'S I've been too n a long time . My family and I waited for 17mins for our food , sit on the counter for 9mins . We went up there to ask if it was our food and they said yes but forgot to call the order number out then when they Decide it To remake it they messed up the order and got mad that they had to remake it again and then I asked for extra pickles they gave me 2 and when I went up to the counter to get some they told me I could only receive 2 more bc they refused to let me have some bc they had messed up 3x on one order make no sence! My family and I was so upset ...
  • SC
    Steve Collini
    Oct 14, 2025
    1.0
    I have had to wait every time I come here. Drinks are not marked, orders wrong! Horrible customer service. Rude employees!!! Hello Whataburger! Glad your here!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Joshua, TX?

McDonald's in Joshua, TX is open 24 hours every day of the week, from Monday to Sunday.

When does the delivery service operate at this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:30 PM.