McDonald's

3.1
487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
952 S Broadway St, Joshua, TX
76058, United States

Hours

Reviews

3.1
487 reviews
5 stars
179
4 stars
55
3 stars
47
2 stars
40
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Speed of Service

Customers consistently complained about long wait times, with some reporting waits of over 30 minutes for simple orders.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or not fresh, leading to a negative dining experience.

Cleanliness

There were mentions of dirty tables and unsanitary conditions in the restaurant, contributing to an overall poor impression.
  • MG
    Monica Gonzalez
    2 days ago
    1.0
    Every time I’ve been to this location it seems as if the food was made a few hours prior. Never fresh. Never hot. Always dry and old.
  • CP
    Cody Payne
    2 days ago
    1.0
    Showed up today around 10:30pm and received a few items. To preface, we live in the area and this is the 10th+ visit to this McDonalds. Burgers are thrown together without any regard to what they look like, half the ingredients weren't even on the burger. The food was cold on-top of that. No sauce when we ordered 2 six piece nuggets after clarifying the sauces twice. In the past if you show up past midnight even though they are supposedly 24 hours no-one will answer the drive-thru. I have knocked on the drive-thru window and they completely ignore me as well. For being 24 hours I don't know what the problem with serving customers is but they don't want to do it between 12-4am. Service during the day is alright but they will always forget food as well. Not a great McDonalds, terrible service, and even worse attitudes from the staff.
  • TJ
    Ton Jones
    5 days ago
    3.0
    Don't know why they hate breakfast so much. Ordered breakfast on the app. Checked in the drive thru 5 minutes before breakfast cut off even heard the person in front of me order breakfast. But when I get to the drive thru with 3 minutes to spare I was informed to meet the breakfast cut off I had to be to the "window" 3 minutes before the cut off. And they couldn't cancel my online order i had to do it. Just people being lazy and obnoxious and not wanting to do their job. Not all the employees there are like this but most of the girls are. It's like a bad group of bullies that gang up on the good employees. It really is sad. I felt bad for some of they young guys there that where lower on the totem pole and not in the mean girls bully club.
  • JK
    Johnny Kruse
    5 days ago
    1.0
    You can't use the bathroom to wash your hand because the bath rooms are locked during the strat of the school day what the hell wrong with this company they have machine to take your order and you can't make changes to your order way you need to be
  • SM
    Shaun Miner
    Jan 3, 2026
    1.0
    How long does it take to get food out? Waited in the drive thru for 10 minutes on a damn quarter pounder. Which we all know McDonald's food is not fresh its frozen. Secondly the burger taste disgusting like they didn't cook it long enough. The boy was very rude when he handed me my burger. 100% would not recommend this McDonald's. It makes Waffle house look good

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Joshua, TX?

McDonald's in Joshua, TX is open 24 hours every day of the week, from Monday to Sunday.

When does the delivery service operate at this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:30 PM.