Dairy Queen

3.6
842 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
202 U.S. 281, Johnson City, TX
78636, United States

Hours

Reviews

3.6
842 reviews
5 stars
327
4 stars
176
3 stars
130
2 stars
65
1 star
144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold food, incorrect orders, and overall dissatisfaction with the quality of the meals.

Service Speed

Numerous reviews highlighted long wait times, both in the drive-thru and inside the restaurant, leading to frustration among customers.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables, bathrooms, and food preparation areas, raising concerns about hygiene.

Staff Attitude

While some reviews praised friendly and helpful staff, others reported rude behavior and a lack of professionalism from certain employees.
  • DK
    Dale Kimble
    Jan 3, 2026
    5.0
    Good food, service was ok
  • RH
    Richard Harrison
    Dec 18, 2025
    1.0
    1057am. Both burgers and fries we cold. NOT HOT OR WARM BUT LITERALLY COLD. Disappointing.
  • EJ
    Esmeralda Juarez
    Dec 5, 2025
    1.0
    Order was missing fries. Ordered chili and cheese fries and I got bean and cheese fries.🤮😡. These people to pay attention and if you don't have chili, let your customers know so we're not wasting money. This is trash!
  • AP
    Analicia Perez
    Nov 30, 2025
    2.0
    I’m honestly shocked and disappointed by what I witnessed during my recent visit. While preparing my Blizzard, the employee cut the banana with their bare hands, no gloves, no utensils, nothing. It was a sight I surely did not want to see while pulling up. It honestly ruined it for me that I could not eat it. Food safety should be a basic standard, and seeing fresh produce handled directly without any protection is unacceptable. I’ve always enjoyed coming here, but this experience really ruined my trust. I expect better hygiene practices, especially in a food-service environment. I hope management takes this seriously and retrains staff, because customers shouldn’t have to worry about how their food is being handled.
  • BW
    Brandy Watson
    Nov 30, 2025
    5.0
    One of the BEST DQ’s solely based on the cleanliness and the promptness of the guys working here. We’ll be stopping more as this one is well managed. Thank you for a great lunch today.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Johnson City, TX?

Dairy Queen is located at 202 U.S. 281, Johnson City, TX 78636.

What are the opening hours of Dairy Queen in Johnson City?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.